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Best Home and Contents Insurance

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Seniors Home & Contents Insurance
  • Award Winner 2020

Seniors Home & Contents Insurance

4.6 from 858 reviews

Latest review: Already have 3 x car insurance - ( started this year ) - they were good value as is this One - setting up by phone was a breeze as the young lady was patient, friendly and

  • Transparency
    4.6 (613)
  • Customer Service
    4.8 (636)
  • Value for Money
    4.6 (661)
  • Claim ApprovedYes (21) · No (1)
Youi Home and Contents

Youi Home and Contents

4.1 from 1,189 reviews

Latest review: Tried to get a 2nd opinions on my current caravan insurance for myself, they asked me whether any of my family member previously had any accidents in the last 3 years? What’s this have to do with m

  • Transparency
    4.1 (172)
  • Customer Service
    4.4 (223)
  • Value for Money
    4.2 (223)
  • Claim ApprovedYes (16) · No (11)
Budget Direct Home & Contents Insurance

Budget Direct Home & Contents Insurance

3.9 from 1,181 reviews

Latest review: This policy covers more than my previous one with a different provider and was almost half the price!!! I know why Budget Direct have won consecutive awards. So happy with my

  • Transparency
    3.9 (337)
  • Customer Service
    4.1 (378)
  • Value for Money
    4.2 (408)
  • Claim ApprovedYes (13) · No (25)
Allianz Home Insurance

Allianz Home Insurance

2.1 from 257 reviews

Latest review: Our fence blew over in a storm, one phone was all that was needed these guys done the rest and we got a new colour bond fence couldn't be

  • Transparency
    2.9 (73)
  • Customer Service
    2.7 (91)
  • Value for Money
    2.8 (88)
  • Claim ApprovedYes (18) · No (24)
RAA Home and Contents

RAA Home and Contents

2.5 from 40 reviews

Latest review: Over the years I have been with a number of insurance companies, but I have always gone back to the RAA for their high standard of customer service. They are so easy to deal with and I cant speak

  • Transparency
    3.0 (8)
  • Customer Service
    2.9 (8)
  • Value for Money
    3.0 (8)
  • Claim ApprovedYes (5) · No (0)
RAC WA Home & Contents Insurance

RAC WA Home & Contents Insurance

2.2 from 80 reviews

Latest review: An insurance company is only as good as its claims service. After my home suffered storm damage both inside and outside the claims ladies over the phone were polite and helpful. It was a little slow

  • Transparency
    2.1 (14)
  • Customer Service
    2.4 (19)
  • Value for Money
    2.1 (19)
  • Claim ApprovedYes (7) · No (5)
APIA Home Insurance

APIA Home Insurance

1.9 from 242 reviews

Latest review: After a slow start following a storm back in early this year, I have had repairs completed through APIA Home Insurance. The companies allocated to undertake these repairs were Maincom and

  • Transparency
    2.4 (32)
  • Customer Service
    2.7 (37)
  • Value for Money
    2.3 (35)
  • Claim ApprovedYes (16) · No (9)
GIO Home and Contents

GIO Home and Contents

2.0 from 126 reviews

Latest review: I called up GIO to tell ask if they have any financial relief for people whom effected by covid-19 and they gave me 3 month off, very unexpected thank

  • Transparency
    2.4 (11)
  • Customer Service
    2.2 (15)
  • Value for Money
    2.4 (14)
  • Claim ApprovedYes (7) · No (4)
Woolworths Home and Contents Insurance

Woolworths Home and Contents Insurance

1.9 from 306 reviews

Latest review: Woolies insurance offer 10% off your groceries once a month, every month .. it's meant to be a perk for having your insurance with them HOWEVER for months now the code they send me never works for

  • Transparency
    1.6 (92)
  • Customer Service
    1.6 (116)
  • Value for Money
    1.8 (114)
  • Claim ApprovedYes (34) · No (35)
RACQ Home Insurance

RACQ Home Insurance

1.9 from 99 reviews

Latest review: RACQ member and policy holder 41 years - Household building claim. (Hail damage) The company used a contract builder and wanted to cash settle. Absolute crap cover! Refused point blank. They

  • Transparency
    1.9 (15)
  • Customer Service
    2.2 (15)
  • Value for Money
    2.1 (15)
  • Claim ApprovedYes (7) · No (6)
AAMI Home & Contents Insurance

AAMI Home & Contents Insurance

1.8 from 332 reviews

Latest review: Part way through the refinancing of our home loan to another bank we were on a holiday in Qld. The new bank requested a copy of the house & contents. Due to us being unable to provide our insurance

  • Transparency
    1.8 (63)
  • Customer Service
    2.0 (74)
  • Value for Money
    1.8 (72)
  • Claim ApprovedYes (30) · No (24)
Real Home & Contents Insurance

Real Home & Contents Insurance

1.8 from 173 reviews

Latest review: In 2008 my premium was $300. Today it is $2000. Same property, no changes. Lodged a claim that they have been unable to finalise for months. Cannot get in contact. Policy wording and coverage

  • Transparency
    1.4 (12)
  • Customer Service
    1.4 (17)
  • Value for Money
    1.4 (17)
  • Claim ApprovedYes (6) · No (7)
CGU Home and Contents Insurance

CGU Home and Contents Insurance

1.9 from 110 reviews

Latest review: The first time I contacted CGU to talk to someone about my landlord insurance renewal the representative was very rude i had to put it a complaint with the manager. I have since called a few times

  • Transparency
    2.2 (30)
  • Customer Service
    2.1 (34)
  • Value for Money
    2.1 (36)
  • Claim ApprovedYes (18) · No (13)
RACV Home & Contents

RACV Home & Contents

1.8 from 125 reviews

Latest review: I am so incredibly frustrated with RACV's claims department. I lodged a claim on behalf of my deceased mum as her Executor on the 1st of July. I have continously had to follow up RACV, which most of

  • Transparency
    1.6 (27)
  • Customer Service
    1.8 (29)
  • Value for Money
    1.6 (28)
  • Claim ApprovedYes (9) · No (16)
Coles Home & Contents Insurance

Coles Home & Contents Insurance

1.7 from 320 reviews

Latest review: Difficulty understanding Coles phone operator as very poor English. Not happy with service. Operating centre should be located in Australia with English speaking staff. Phone call took longer than

  • Transparency
    2.0 (58)
  • Customer Service
    1.8 (74)
  • Value for Money
    2.0 (73)
  • Claim ApprovedYes (21) · No (21)
NRMA Home Insurance

NRMA Home Insurance

1.7 from 252 reviews

Latest review: Insurance with nrma means nothing. I have had the following insurance with NRMA and never made a claim till the massive storm in 8th, 9th and 10th of Feb 2020, south coast of Sydney. Over 150mm of

  • Transparency
    1.8 (67)
  • Customer Service
    1.8 (91)
  • Value for Money
    1.7 (88)
  • Claim ApprovedYes (37) · No (26)
TIO

TIO

3.0 from 10 reviews

Latest review: Two close identical issues on the same pipe in a very short timeframe apart are counted as 2 issues and thus 2 premiums to pay...no! That's just greedy. Not what I'm paying

Suncorp Home Insurance

Suncorp Home Insurance

1.7 from 119 reviews

Latest review: Lodged a claim for appliance burn out. It’s been four months and the matter is still not resolved. Requested the matter be escalated internally and they don’t bother. Threatened AFCA and they started

  • Transparency
    1.6 (15)
  • Customer Service
    1.8 (23)
  • Value for Money
    1.7 (23)
  • Claim ApprovedYes (9) · No (8)
SGIC Home Insurance

SGIC Home Insurance

1.8 from 40 reviews

Latest review: I made a claim in late April 2020 following a house burglary. SGIC was prompt in arranging to get my house secured and locks fixed. The day after the theft a claims agent rang, asking me to

  • Transparency
    1.4 (7)
  • Customer Service
    1.6 (11)
  • Value for Money
    1.5 (11)
  • Claim ApprovedYes (3) · No (4)
ING Home and Contents Insurance

ING Home and Contents Insurance

2.5 from 11 reviews

Latest review: Have used ING home insurance for many years with no claims. Called to claim a lost earring (approx. $800). I had to pay a $100 xs - fine. On same call was advised that my premium for next year which

  • Transparency
    2.2 (5)
  • Customer Service
    3.4 (8)
  • Value for Money
    2.3 (8)
  • Claim ApprovedYes (2) · No (1)
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