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Home and Contents Insurance

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56 listings

Budget Direct Home & Contents Insurance

Budget Direct Home & Contents Insurance

3.9 from 1,207 reviews

Latest review: Easy to set up,no fuss,no bother. Did not take long to change from my previous company. Will be interested to see how next year's contract ones out. Have been told by friend 2nd year increase nearly

  • Transparency
    3.9 (357)
  • Customer Service
    4.1 (399)
  • Value for Money
    4.2 (429)
  • Claim ApprovedYes (13) · No (26)
Seniors Home & Contents Insurance
  • Award Winner 2020

Seniors Home & Contents Insurance

4.6 from 876 reviews

Latest review: New policy, changing from long term alternative provider that was diminishing in service/value. Good telephone interaction, although a little lengthy as building material (Stucco) could not be found

  • Transparency
    4.6 (625)
  • Customer Service
    4.8 (650)
  • Value for Money
    4.6 (675)
  • Claim ApprovedYes (21) · No (1)
Youi Home and Contents

Youi Home and Contents

4.1 from 1,193 reviews

Latest review: Most of the process was done over the phone after a short initial online application. The phone interview was lengthy but thoroughly enjoyable. The Youi representative was a charming young lady

  • Transparency
    4.1 (176)
  • Customer Service
    4.4 (226)
  • Value for Money
    4.2 (226)
  • Claim ApprovedYes (16) · No (11)
Maxxia

Maxxia

4.4 from 2,040 reviews

Latest review: Kerry and Greg did and excellent job setting up my account and answering my questions. They were both very courteous, patient and had all the information I needed at hand. Thank

  • Transparency
    4.5 (688)
  • Customer Service
    4.6 (584)
Allianz Home Insurance

Allianz Home Insurance

2.1 from 259 reviews

Latest review: With these unethical individuals for 7 years. Had an issue at my house after a massive storm. Despite this never happening before, they rejected the claim. They stated that this is a pre existing

  • Transparency
    2.9 (75)
  • Customer Service
    2.7 (93)
  • Value for Money
    2.8 (90)
  • Claim ApprovedYes (19) · No (25)
AAMI Home & Contents Insurance

AAMI Home & Contents Insurance

1.8 from 333 reviews

Latest review: Can't be bothered writing the whole story as I've been emailing amii for 8 weeks trying to get them back to fix the ceiling they pulled out and never returned to undertake works. In short water

  • Transparency
    1.8 (63)
  • Customer Service
    2.0 (74)
  • Value for Money
    1.8 (72)
  • Claim ApprovedYes (30) · No (24)
Woolworths Home and Contents Insurance

Woolworths Home and Contents Insurance

1.8 from 308 reviews

Latest review: Trying to change my address after moving house. Was on hold for 19 minutes before I hung up and now waited 22 minutes for someone to attend online chat, I was then told it could be done on chat but

  • Transparency
    1.6 (94)
  • Customer Service
    1.6 (118)
  • Value for Money
    1.8 (116)
  • Claim ApprovedYes (34) · No (35)
NRMA Home Insurance

NRMA Home Insurance

1.7 from 252 reviews

Latest review: In February I put in a claim for damage to my home. NRMA never got ion touch with me over the next three months, I had to chase them. Eventually they offered me a derisory sum (it amounted to around

  • Transparency
    1.8 (66)
  • Customer Service
    1.8 (90)
  • Value for Money
    1.7 (87)
  • Claim ApprovedYes (36) · No (26)
Commonwealth Bank Home Insurance

Commonwealth Bank Home Insurance

1.3 from 282 reviews

Latest review: I have been with Commonwealth for some time and now just requested multiple times to change details of policy and promised me to provide the certificate of currency multiple times yet no response.

  • Transparency
    1.3 (55)
  • Customer Service
    1.3 (65)
  • Value for Money
    1.3 (64)
  • Claim ApprovedYes (14) · No (35)
Westpac Home and Contents Insurance

Westpac Home and Contents Insurance

1.3 from 131 reviews

Latest review: I lodged claim 6th July 2020 in regards to claiming for water damaged wooden floor. Actually the water burst accidentally from kitchen sink pipe and spread out. I could not handle the situation. It

  • Transparency
    1.6 (17)
  • Customer Service
    1.7 (21)
  • Value for Money
    1.5 (22)
  • Claim ApprovedYes (8) · No (11)
APIA Home Insurance

APIA Home Insurance

1.9 from 242 reviews

Latest review: After a slow start following a storm back in early this year, I have had repairs completed through APIA Home Insurance. The companies allocated to undertake these repairs were Maincom and

  • Transparency
    2.4 (32)
  • Customer Service
    2.7 (37)
  • Value for Money
    2.3 (35)
  • Claim ApprovedYes (16) · No (9)
RACV Home & Contents

RACV Home & Contents

1.8 from 125 reviews

Latest review: I am so incredibly frustrated with RACV's claims department. I lodged a claim on behalf of my deceased mum as her Executor on the 1st of July. I have continously had to follow up RACV, which most of

  • Transparency
    1.6 (27)
  • Customer Service
    1.8 (29)
  • Value for Money
    1.6 (28)
  • Claim ApprovedYes (9) · No (16)
ING Home and Contents Insurance

ING Home and Contents Insurance

2.5 from 11 reviews

Latest review: Have used ING home insurance for many years with no claims. Called to claim a lost earring (approx. $800). I had to pay a $100 xs - fine. On same call was advised that my premium for next year which

  • Transparency
    2.2 (5)
  • Customer Service
    3.4 (8)
  • Value for Money
    2.3 (8)
  • Claim ApprovedYes (2) · No (1)
Suncorp Home Insurance

Suncorp Home Insurance

1.7 from 119 reviews

Latest review: Lodged a claim for appliance burn out. It’s been four months and the matter is still not resolved. Requested the matter be escalated internally and they don’t bother. Threatened AFCA and they started

  • Transparency
    1.6 (15)
  • Customer Service
    1.8 (23)
  • Value for Money
    1.7 (23)
  • Claim ApprovedYes (9) · No (8)
Coles Home & Contents Insurance

Coles Home & Contents Insurance

1.7 from 320 reviews

Latest review: Difficulty understanding Coles phone operator as very poor English. Not happy with service. Operating centre should be located in Australia with English speaking staff. Phone call took longer than

  • Transparency
    2.0 (58)
  • Customer Service
    1.8 (74)
  • Value for Money
    2.0 (73)
  • Claim ApprovedYes (21) · No (21)
Vero Insurance

Vero Insurance · includes 4 listings

1.6 from 59 reviews

Latest review: Had done a insurance job connected to Vero most incompetent company for policy excuses I have had from a insurance company I would hate to have had a large amount of money owed from them more excuses

  • Transparency
    2.3 (20)
  • Customer Service
    2.2 (28)
  • Value for Money
    2.1 (28)
  • Claim ApprovedYes (12) · No (9)
RAMS

RAMS · includes 4 listings

3.5 from 435 reviews

Latest review: they seem fantastic in the beginning but once you are signed up they dont give two hoots about you. Whenever you call they give misleading information or belittle you but when you call back again

  • Transparency
    3.0 (51)
  • Customer Service
    2.7 (47)
RAC WA Home & Contents Insurance

RAC WA Home & Contents Insurance

2.2 from 80 reviews

Latest review: An insurance company is only as good as its claims service. After my home suffered storm damage both inside and outside the claims ladies over the phone were polite and helpful. It was a little slow

  • Transparency
    2.1 (14)
  • Customer Service
    2.4 (19)
  • Value for Money
    2.1 (19)
  • Claim ApprovedYes (7) · No (5)
QBE Home and Contents Insurance

QBE Home and Contents Insurance

1.3 from 204 reviews

Latest review: My first use of 3 year QBE product was due to water leakage from an Ensuite. QBE investigation and outcome did wrap up under 30 days from logging a claim. The claim escalated from the claim officer

  • Transparency
    1.6 (21)
  • Customer Service
    1.6 (28)
  • Value for Money
    1.5 (28)
  • Claim ApprovedYes (7) · No (13)
CGU Home and Contents Insurance

CGU Home and Contents Insurance

1.9 from 111 reviews

Latest review: I have a question for you CGU In March 2020 I put a claim in , your builders lodged a quote, then a technical inspetor came and agreed it was a valid claim, I disagreed with the builders stated list

  • Transparency
    2.2 (30)
  • Customer Service
    2.1 (34)
  • Value for Money
    2.1 (36)
  • Claim ApprovedYes (18) · No (13)
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