Latest review: Completely stupid 2 calls and half an hour to cancel my cable service.
Nowhere on the account interface to dm them, seriously this kind of crap belongs in the 90's. Customer experience is paramount
Latest review: I've just spent the last most infuriating 4 hours of my life on the phone with Optus talking to a minimum of 16 different incompetent customer service people all based in India.
I was following up