Latest review: I used Optus more then 15 years. They did well before but now they are not well anymore. They used to offer credit on my plan because I found that other suppliers offer the same service with cheaper
Latest review: Optus messed up my original NBN order, and then manually entered details for a new service at my house.
Whoever entered the details put NBN and fetch through as seperate services instead of a bundle,
Latest review: signed up to have ADSL on 24th June 2020 Metropolitan Melbourne, First of all Modem and Fetch delivered to wrong address. Then spent over 1 hour trying to sort out correct address (Apprently
Latest review: I've just spent the last most infuriating 4 hours of my life on the phone with Optus talking to a minimum of 16 different incompetent customer service people all based in India.
I was following up
Latest review: We live in a group of streets served by 30+ year old coaxial cable, so rain and wind mean we all lose connection and speed. The 4g backup was maintaining the connection since it has been available -
Latest review: We had logged a request to relocate on the 10/7 and in moving change from ADSL to NBN. We have been given so much mixed information and are no closer to being set up.
We have been lied to and
Latest review: Rang twice, was on hold for 55 minutes but then phone inexplicably hung up???? 3rd time I rang I decided to use the link for messages, I got connected the next day. Everything seemed great, do you
Latest review: Optus 5G Home Broadband Review(Work In Progress)
Due to Latency and Jitter, OPTUS 5G Home Broadband is DEFINITELY not for gamers! If you require both great Jitter and Latency results to