Latest review: Worst Internet service I have ever had. My Vodafone Dongle wifi is better but unfortunately too expensive to run for a home service.
Optus Home Wifi works well at times but often lags and buffers
Latest review: Download speeds are fine - surprisingly fast, actually. But uploads regularly drop out. On a nominal 2Mbps upload, I regularly see below 0.5Mbps, which is unusable. As a result, uploads of any size
Latest review: Mid February 2020 I reported to Optus no internet of phone - I was informed that there was an outage and that it would be rectified at 1900 on Monday 9 March....this did not happen although I did
Latest review: Have been with Optus myself 3 years. Were good. Modem hopeless. My daughter has just left iPrimus to Optus. Signed up 7 days ago. Yesterday 24/03/2020 iPrimus deactivated. Well Optus had failed to
Latest review: We moved into our new house in June last year and we still don't have reliable internet.
I have spent hours on the phone and live chat and they keep saying they will send someone from their team or
Latest review: We converted to the NBN with Optus 3 months ago (we were customers with them prior to conversion). The number of drop outs we have had since converting is ridiculous. Not sure what is going on but
Latest review: I just had the most unpleasant customer service with Optus. I was trying to make a deal with the agent and said what my friend got offered and she accused me of lying. She then disconnected me in the