Latest review: Connection is very good but not perfect. I am definitely not very 'tech savvy' so iiNet tech support is very important to me. Great to be able to pick up the phone and speak to a real person.
Latest review: In the 5 Year that we have been with iiNet we have never had any disconnect.
We have always found iiNet services to be reliable and the their customer service has always been most
Latest review: Works really well, have had 2 drop outs since having the NBN iinet were very helpful and fixed the problem quickly! The only thing i didn't like or know i had to het is a big battery mine lasted for
Latest review: Our service is very reliable - very rarely do we have a drop out. I had a problem when I moved my modem and couldn't get it to re boot. So I called the support team and they got me up and running in
Latest review: it has a busy period between 4pm and 7pm so it slows slightly between those times other than that its great
so far no dropouts other than that no issues and I use it
Latest review: To start with we had a few hick ups with nbn but iinet worked through it with me and we were able to resolve all problems and i have been up and running since. Great experience and a great company to
Latest review: Had many drop outs for a day at a time and when you rely on the connection when living in a bush fire prone area communication is essential service requirement.I understand the problem is with NBN
Latest review: I initially, in August, had a problem with our work telephone number being ported over to another company with out my permission. They mistakingly ported our phone number instead of our fax number.
Latest review: I have been with iiNet for many years. I have never experienced any problem that were not rectified after a phone call.
There help desk is beyond reproach- they don't treat you like a moron. They are
Latest review: Excellent service from iiNet. Lightning strike to our home left NBN out of action but fixed quite promptly. Used to have 3 green bars on NBN box, but now reduced to 2 orange bars almost all the
Latest review: The connection is reliable. There is an occasional dropout if very heavy electrical storms are overhead. Speeds are adequate for my needs as is data allowance.In 2 years there have been no issues to
Latest review: There have been several instances where there have been faults to the line and more annoyingly speed drop-outs. The several times I have had to have recourse to the support team, the faults (mainly