Latest review: I have transitioned to Optus twice in my time due another company completely stuffing me around.
Optus is easy transparent and has good customer service.
I’ll never steer away from trying to find a b
Latest review: I would like to bring this to all your attention and if anyone knows any government body where I can raise this, please let me know.
Lately I enquired with Optus regarding connecting NBN to my
Latest review: We moved into our new house in June last year and we still don't have reliable internet.
I have spent hours on the phone and live chat and they keep saying they will send someone from their team or
Latest review: My service hasn’t been connected yet and I’m already so disappointed. First they incorrectly recorded my current address as my delivery address. Approaching 3 weeks, Optus can’t say when my modem will
Latest review: You would think such a large company would have the resources to hand over privacy details to different departments, whether it's offshore call centers or not, so that valued customers don't have to
Latest review: So when we bought our NBN, it didn't work for 8 weeks. The customer service was absolutely awful, same thing said 20 times and then 'we will send someone in a week'. After the 8 weeks, it finally