Best Cuisinart Ice Cream Makers

Good and bad – Purchased this couple of weeks ago, some good and bad points. Relatively quiet, easy to use and clean afterwards. But it leaves a reasonable layer of… Read more

product all around the bowl that you can't scrap off because it's stuck to the frozen bowl so without scratching the crap out of it you end up wasting food really, not until the bowl has thawed that the product comes away, so that's a negative. I have tried many dairy free recipes variations but they come out icy in this machine so it's ok but definitely not a 5 star.

BUYER BEWARE - MACHINE NOT AS PROMOTED/EXPECTED! – I purchased this product based on information provided on websites + also based on product packaging information. Essentially, the marketing claims… Read more

it does certain things and omits key information, not allowing you to make an informed purchase decision.

By all means, the home made ice-cream tastes great (this is the only reason I don't give a 1 star rating). But it would taste just as great in a cheap ALDI knock off version or in the Ninja or any other ice-cream maker. The reason for a customer purchasing the Cuisinart is because of the alleged commercial quality manufacturing features & ease of making "batch after batch" without the need to pre-freeze bowls. It is promoted as churning "perfect consistency", yet this is an utter lie because once you've paid for the product and opened up the recipe guide, only at that point in time are you made aware the ice-cream making process is more complicated than described, takes far longer than you had planned for to get the consistency you're after and also requires fridge and freezer space (not just freezer space like with other brands) in order to get what you're after (and what you're after is the picture of the ice-cream in the cones on the product packaging).

Customer service is nothing to be desired, they basically just fob you off in any way they can and then argue points which they brought up with you to begin with, not points you were ever intending to talk about. They have no assurance to their customer to just 'stick with' the machine because I guess deep down they already know the machine doesn't do what it says it does, so they have no other customer service path, other than to fob you off.