Latest review: Couldn't even get the insurance got a quote and from there it was non stop issues trying to complete. Fillef out all the forms, it took my credit card number and then froze online. Rang up and the
Latest review: It is super easy to set up a policy with Southern Cross. I haven't had any claims on my past few trips however I have made claims in the past and it was an easy process and my claim was resolved
Latest review: Only rang for a quote on house and contents insurance, ended up changing to Youi. I am still in shock, excellent and friendly customer service. Very happy customer definitely
Latest review: Good value. Easy to order. Huge savings from incumbent provider. A great deal for my Nan. She has been a customer of another insurer 45 years and they were not easy to deal with or appreciative of
Latest review: Paying Bupa $1500-a-year for 6 years to subsidise sick people was effortless. Simple fortnightly payments.
During the policy: confusing language, fee hikes, hidden double-debits, miniscule refunds.
Latest review: Walked into a branch and was treated with an attitude before hello. Not a friendly smile or even a firm handshake.
This is from the top Regional Manager? Clearly setting an example template for
Latest review: Shelly was helping customer to know better CUA service and process claim when difficult to claim online .
Shelley has a very good customer focus skill . Good value of product .
Latest review: Booked a holiday through Luxury Escapes to Singapore for mid July. Travel Insurance taken care of through their preferred insurer NIB underwritten by QBE. Three days after booking I was diagnosed
Latest review: As a very longstanding customer with this so-called company, i have been treated with outright contempt by one particular staff member at my local Medibank office, defaming, slandering, ridiculing
Latest review: Renewal arrived for the CTP insurance via mail. The price seemed high so went to government website to compare only to discover that the renewal policy cost was $60 more expensive than on line quote
Latest review: First up the basic product doesn't cover anything, absolute nothing as everything is excluded which renders the policy useless. They will promise discount, but will never apply them. Has happened to
Latest review: We changed to Westfund a couple of years ago and never looked back, we are always amazed at how easy and friendly they are to deal with, even on two occasions advising us of additional entitlements
Latest review: They let me know everything, nothing was hidden. Well explained. And very friendly. I asked for life insurance for myself and my partner. Our premium was a great rate compared to other insurance
Latest review: I am member of Coles insurance since 4 years. Last month made an accident that was first in my lifetime, I contacted coles for my claim. Now almost one month, they never replied on time. They need
Latest review: I was a bit too quick in completing application for Excess/Luggage insurance (for windscreens, tyres, underbody etc). This was the cover I thought I needed.
However on checking further, Hertz USA
Latest review: Qantas health insurance has been nothing but an absolute nightmare to deal with.
The customer service is non-existent. I have been back and forth for over a month in regards to an inquiry and have
Latest review: 3 months after we lodge the claim still going they treat us like we are criminals they asked us to provide some documents which we did provide in record time and there no problem at the time with the
Latest review: When renting a car in the US I damaged a tire when driving through a road construction site, and had to purchase a replacement. When I returned from overseas I put in a claim for the tire. Once I
Latest review: I have been a member of health.com.au for 5 years approximately. Found out my wife needs some surgery, contacted health.com.au and nothing is covered and even it was a $500.00 excess applies. Have
Latest review: Our tenant left without paying 4 weeks rent, trashed the house including multiple holes in walls and numerous items broken needing replacement such as our clothes line, letter box etc.
I read some