Latest review: Great until you claim about hospital admission.....issues with item numbers
Issues charging excess where didn't apply not sure what happened....?
Great staff but multiple problems claiming - item
Latest review: Online insurance billed me from my credit card without actually creating a policy! I had to request a refund of my money, which would take 7-10 days. How is it possible to bill me without creating a
Latest review: Great value and friendly service provided. Easy process to get the policies up and running. New insurance company, heard by word of mouth that they were good value - very
Latest review: I thought a good value policy. Having used this company on several occasions, I used again. I had not made a claim before but on my last trip I left my handbag in a taxi. Made police report and
Latest review: PetPlan have been amazing. Been with them for 4 years. Only had one claim and it was processed through super quick and was informed via sms and email. Highly
Latest review: It was very easy to get quote online 24 x 7. As I am in W.A. And I had not heard of this company before - I did some research and Money Magazine awards an reviews reassured me that this is a
Latest review: Product I purchased suited my budget and included " pre existing conditions" component. Ease of navigating through the various steps of selecting the product with suited my needs plus 24 / 7
Latest review: Great competitive price on insurance. Youi looked after us when we needed to lodge a claim and resolved it really quick. I cant fault there customer service there team are
Latest review: I found it was easy to claim. You get an acknowledgement after lodgment and next thing you know you are reimbursed as per your policy. Glad I had it when our Pip needed an operation in her first 12
Latest review: Made a claim after our Doberman fractured a part of his foot and the claim was quickly and seamlessly processed. The service I have received from PIA over the last three years has been great and they
Latest review: Policy is good value but not the cheapest available.
It was very easy to set up with the help supplied.
Cindy walked me through each step with genuine interest in my situation and plans.
Latest review: better value than some but still costly
first time user
multi trip annual policy has good coverage, better than last company used.
no claim made at this time. A number of overseas trips planned in
Latest review: Good price and appears to be a superior product compared to others I have looked at. Haven't been on trip yet or had to make a claim, good so
Latest review: The consultant I spoke to (Ash) was very nice and professional.
They got back to me very quickly and once we worked out a couple of things the policy was issued within a few
Latest review: I have called TID on the 26th to talk to them about a second claim and could not get through, so I used their call back service and still haven't been contacted by customer service team 2 days
Latest review: I have been paying pet insurance with RSPCA for 3 years now and I remember being very easy to set up. I always felt it was pretty good value for what it covered, even at the most basic level. I just
Latest review: Changed to Youi after being with a major insurer for over 20 years. They just couldn't compete with Youi for price and so nice to talk with someone on-shore with such excellent customer service
Latest review: Had the policy since 2003. It covered pretty much everything public liability, income protection and theft of tools of trade. Had a claim early on and they were terrific. Not much trouble in the
Latest review: Good prices, I didnt had a percance in my travel, but they was on contacts whit me by email all time about the start and end of my ensure time and about the recommendations for a save
Latest review: The policy was very quick and easy to set up. It proved to be the best value policy in the current market. I am a new member of Budget Direct and I have heard lots of good things about