Latest review: The worst insurance company ever! I’m so regret to choose it for my home insurance. After a heavy rain my husband noticed roof leaking in our bathroom we call Budget Direct to make a claim. We paid $
Latest review: Tried to get a quote for an accidental damage house & contents policy. The care consultant who was very difficult to understand, hung up when I asked she speed things up- the home is a residential
Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: Like many others here, I am really disappointed with the service received by Budget Travel insurance. I've been left waiting for well over three months with still no outcome of my travel insurance
Latest review: Corrupt Guilty Underhanded
Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam.
I have made a formal written complaint to AFCA, & encourage
Latest review: Bought my car from Mazda in 2013 with CGU Insurer suggested for my Comprehensive Car Insurance. I have been with them for 7 years now and all these years, I get an increase on premium with no reason
Latest review: 4w holiday to Europe, obviously due to covid could not go and would not process our claim. Strange when all policies before 5th of may had stated you would be covered for epidemics and now they are
Latest review: I was just refused income protection because of a low grade abnormal pap smear result that I recently had, even though it was deemed clear after a subsequent biopsy. I told them about the clear
Latest review: I took out a policy with Budget Direct on 10 Jan 2020 (cost $668.44) for an upcoming 5-week family holiday to USA, Mexico & Cuba.
We departed on 12 March 2020 but unfortunately due to the Covid-19
Latest review: I was very disappointed when I tried to claim on our domestic travel insurance for a holiday that was cancelled because of the COVID-19 outbreak. Budget Direct's PDS clearly states that they would
Latest review: I bought Budget Direct Travel Insurance to cover my husband and I whilst travelling to Fiji 1/2/2020 return 10/2/2020. We were also travelling to Japan 11/2/2020 return 17/2/2020. Unfortunately for
Latest review: If your looking for travel insurance, stay away from CGU, they have no idea about customer service. They delay claims by weeks and weeks and find one million reasons not to support your claim. I have
Latest review: I took my insurance through BUPA but BUPA is just an agent, the Main company is CGU. A number of case managers. If you ring 10 times you get 10 people. I had to keep on repeating the same thing.