Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: I have written 2 lengthy letters to CGU recently but can not get a written reply from anyone. I received a phone call in response to one belatedly after I cancelled my home and contents insurance, as
Latest review: After 20yrs of comminsure we sold our house and purchased another one but due to bushfires comminsure refused to offer insurance on the new home. NRMA insured the property within an
Latest review: I tried to call comminsure to just change the direct debit details on my monthly payment. i sat for 30 mins in a phone queue then scheduled a call back from someone. The SAME THING happened on the
Latest review: "Landlord Insurance" with Accidental Damage Cover (sold by the Bendigo Bank) is provided/underwritten by CGU, and doesn't cover accidental damage made by the Tenant or their guests, only malicious
Latest review: I was placed with CGU from Police Credit when I took out my car loan. The length to resolve not a fault claims is ridiculous,broken promises incorrect information and no follow up at all along with
Latest review: It was easy to buy the insurance as it was online. I compared two quotes and they're the cheapest - I know two is not much but it is almost half cheaper than the previous travel insurance that I
Latest review: I know insurance companies get a bad rap at times and Trauma Insurance is something we all hope we never ever use, but, after recently having a kidney removed through cancer, I found the claims
Latest review: I recently was presented with a double whammy - Whilst recuperating from a stroke, that nearly killed me I was also confronted with malicious damge from tenants from a rental property I own in the
Latest review: Phone was stolen with cash inside the wallet, whilst the phone on table with arm touching it. Provided evidence of the fact of the withdrawal amount as they requested this. Came back with a response
Latest review: Hit from behind 1 month ago agreed a figure after 3 weeks CGU got policy wrong and I have to deal with 3rd party insurer Asked to get pictures of car but it has moved from Dandenong to Pickles
Latest review: If your looking for travel insurance, stay away from CGU, they have no idea about customer service. They delay claims by weeks and weeks and find one million reasons not to support your claim. I have
