Latest review: I have been with Budget Direct Comprehensive for 10+ years. My first claim was in December 2018 from a brutal hail storm. Customer service made sure I was OK which was a great care factor. My
Latest review: It was very easy to get quote online 24 x 7. As I am in W.A. And I had not heard of this company before - I did some research and Money Magazine awards an reviews reassured me that this is a
Latest review: The policy was very quick and easy to set up. It proved to be the best value policy in the current market. I am a new member of Budget Direct and I have heard lots of good things about
Latest review: Policy looks to be good value and not too difficult to set up. I will know for sure after I make a claim, if I ever need to, and see how well that is
Latest review: I had to wait on hold for over 10 mins to speak to someone and then got charged 10% of the annual premium as a cancellation fee? A bit
Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: Beware when taking out fully comprehensive insurance with Budget Direct. I put in a claim for missing a flight because of a three hour delay and wont cover the cost of purchasing new
Latest review: Yes its in the fine print but a 24 hour delay in my flight and only just being able to make a wedding with a three year old is not good enough to trigger insurance to help us. Just a waste of
Latest review: Purchased five policies. Good value for money. Will be purchasing more in 2020 and encouraging others to purchase from Budget Direct. Did take a little while to set up online. Looking forward to
Latest review: I have written 2 lengthy letters to CGU recently but can not get a written reply from anyone. I received a phone call in response to one belatedly after I cancelled my home and contents insurance, as
Latest review: 6 months now since I made my income protection claim and its excuse after excuse. Asking for information that they already have.. not calling back when they tell you they will.. my so called
Latest review: "Landlord Insurance" with Accidental Damage Cover (sold by the Bendigo Bank) is provided/underwritten by CGU, and doesn't cover accidental damage made by the Tenant or their guests, only malicious
Latest review: I was placed with CGU from Police Credit when I took out my car loan. The length to resolve not a fault claims is ridiculous,broken promises incorrect information and no follow up at all along with
Latest review: Great value at a very good rate for comprehensive insurance, very prompt service as it was the first time user. Will definitely use in future and broadcast to friends, thank
Latest review: Goog all round policy easy to understand hopefully easy to claim if something goes wrong. Had all the inclusions that I need and none of the stuff that I would otherwise pay for and don't
Latest review: First time we have used Budget Direct. We did so because they offered very competitive rates and the cover we
Latest review: They get you in with affordable premiums, then once they have you, they just jump 20/60/ now over 100%, knowing they had you hooked in less than FIVE YEARS. Its robbery i need to get out!!! Dont be
Latest review: Wow, what a nightmare. If I could have given 0 stars I would have. A program that appears to provide incentives to customers for staying fit and healthy is all about being tricky and lining their own
Latest review: I claimed income protection and permanent disability three months ago at first it was going fast then after three weeks heard from nobody since .I call and they say someone will call you they never
Latest review: I was just refused income protection because of a low grade abnormal pap smear result that I recently had, even though it was deemed clear after a subsequent biopsy. I told them about the clear
