Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: I have written 2 lengthy letters to CGU recently but can not get a written reply from anyone. I received a phone call in response to one belatedly after I cancelled my home and contents insurance, as
Latest review: Shannons Comprehensive increased my premium by 28% while the agreed value has dropped. Everything else stayed the same... except that I now have a 11 year claim free period. They claim that cost have
Latest review: The policy is good value but they choose to cover nil It seems they can’t deliver on the pds, they want to only partially repair a third of a ground wooden floorboards from water damage don’t they rea
Latest review: My car was backed into 28th October by another party insured with Shannons. $3200 damages. Sent them my quote for repairs by email within 2 days. Month later they said need pictures of every panel,
Latest review: "Landlord Insurance" with Accidental Damage Cover (sold by the Bendigo Bank) is provided/underwritten by CGU, and doesn't cover accidental damage made by the Tenant or their guests, only malicious
Latest review: I was placed with CGU from Police Credit when I took out my car loan. The length to resolve not a fault claims is ridiculous,broken promises incorrect information and no follow up at all along with
Latest review: After having my commodore damaged by an Insure my ride customer I am still waiting 6 weeks later for some sort of resolution. They loose documents and blame you. Arrange towing when no towing is
Latest review: Hit from behind 1 month ago agreed a figure after 3 weeks CGU got policy wrong and I have to deal with 3rd party insurer Asked to get pictures of car but it has moved from Dandenong to Pickles
Latest review: If your looking for travel insurance, stay away from CGU, they have no idea about customer service. They delay claims by weeks and weeks and find one million reasons not to support your claim. I have
