Latest review: Budget Direct cancel my home insurance without formal notice to me for 3 months. The reason is they can't deduct money from my bank account. Without any letter or email they just suspense my
Latest review: I received a quote for Landlord Insurance that was very competitive but after reading Budget Direct reviews rang them to double-check that I had cover if the tenant caused damage. Finding that I did
Latest review: I made a claim in the beginning of January. This process was relatively good in the beginning. A company was sent out to look at the damage. I completed the inventory list provided by CGU on
Latest review: Tried to get a quote on comprehensive insurance for a second car already have a policy with budget direct but this will not be renewed as so difficult to deal with. Wanted to ask 40 separate
Latest review: Corrupt Guilty Underhanded
Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam.
I have made a formal written complaint to AFCA, & encourage
Latest review: Do not trust this company! They make excuses to not pay genuine claims! They don't response to claims until months later! You will know if an Insurer is good during claims time and it is no point
Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: They will reject to insure you if you make a claim when you're holding a provisional license. So, if you choose Budget Direct, try not to make any mistakes.
If you are declined by a car insurer,
Latest review: I'm currently shopping around for a new insurer as mine has gone up 40% despite being rating 1 and no at-fault claims. When I did the on-line quote I got 2 very different quotes depending on whether
Latest review: Helpful, friendly service. Signed up for insurance for my new car. Was so impressed with the financial savings and customer service that I transferred my other car insurance to budget direct as
Latest review: I checked with budget direct (in writing) that I was covered before I cancelled my flights due to Covid. Come claim time they reject it on the basis I was 2 days early before 1 set of government
Latest review: My car was stolen and when it was recovered it was towed to CGU's authorised repairer - 40kms from the city in an area with no accessible transport. After 12 weeks and weekly phonecalls to ask for
Latest review: Hit from behind 1 month ago agreed a figure after 3 weeks CGU got policy wrong and I have to deal with 3rd party insurer Asked to get pictures of car but it has moved from Dandenong to Pickles
Latest review: I was just refused income protection because of a low grade abnormal pap smear result that I recently had, even though it was deemed clear after a subsequent biopsy. I told them about the clear
Latest review: I was very disappointed when I tried to claim on our domestic travel insurance for a holiday that was cancelled because of the COVID-19 outbreak. Budget Direct's PDS clearly states that they would
Latest review: I bought Budget Direct Travel Insurance to cover my husband and I whilst travelling to Fiji 1/2/2020 return 10/2/2020. We were also travelling to Japan 11/2/2020 return 17/2/2020. Unfortunately for
Latest review: I took out a policy with Budget Direct on 10 Jan 2020 (cost $668.44) for an upcoming 5-week family holiday to USA, Mexico & Cuba.
We departed on 12 March 2020 but unfortunately due to the Covid-19
Latest review: If your looking for travel insurance, stay away from CGU, they have no idea about customer service. They delay claims by weeks and weeks and find one million reasons not to support your claim. I have