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China Southern Airlines

China Southern Airlines

4.7 from 4,353 reviews

Latest review: I found the actual flight from Siam Reap to Guanghzhou was OK- BUT the airport staff gives you the undeniable feeling of Hatred towards Westerners. They have videos of westerners complaining and then

  • Transparency
    3.9 (61)
  • Value for Money
    4.2 (97)
  • Seat Room
    4.4 (91)
  • Food
    4.3 (89)
  • In-Flight Service
    4.7 (91)
  • In-Flight Entertainment
    4.3 (87)
  • Wi-Fi
    3.0 (2)
No values yet
Korean Air

Korean Air

3.9 from 44 reviews

Latest review: I flew from Sydney, Australia to Incheon, South Korea last May on a morning flight. The service was fine but they made us put the shutters down for the majority of the trip. It would have been nice

Japan Airlines

Japan Airlines

3.6 from 43 reviews

Latest review: Japan Airlines have no direct customer service available for changes made by them. They cancel your flight and ensure they are not contactable nor interested in assisting their passengers. Many

  • Transparency
    2.1 (9)
  • Value for Money
    2.3 (10)
  • Seat Room
    3.2 (10)
  • Food
    2.9 (10)
  • In-Flight Service
    2.9 (10)
  • In-Flight Entertainment
    2.7 (10)
  • Wi-Fi
    1.3 (3)
No values yet
Singapore Airlines

Singapore Airlines

2.9 from 416 reviews

Latest review: Many thanks to the Melbourne service team and the excellent service provided by the wonderful ground staff. My elderly parents was transiting between domestic flight connecting to the international

  • Transparency
    2.4 (68)
  • Value for Money
    2.4 (73)
  • Seat Room
    3.0 (46)
  • Food
    2.7 (44)
  • In-Flight Service
    3.3 (44)
  • In-Flight Entertainment
    3.4 (40)
  • Wi-Fi
    2.0 (10)
No values yet
China Airlines

China Airlines

3.4 from 38 reviews

Latest review: Booked to go to England in June direct on their Website . Received an text and email this Thursday, one section cancelled. With the help of the Customer service they guided me through the online

  • Transparency
    4.1 (7)
  • Value for Money
    4.3 (7)
  • Seat Room
    4.3 (7)
  • Food
    3.7 (6)
  • In-Flight Service
    4.2 (6)
  • In-Flight Entertainment
    3.7 (6)
No values yet
Royal Brunei Airlines

Royal Brunei Airlines

2.8 from 122 reviews

Latest review: I first contacted Royal Brunei on 2/4/20, via their website, requesting a refund for my cancelled flight in May. I shouldn't have had to contact them at all, but did not receive any proactive

  • Transparency
    2.0 (7)
  • Value for Money
    2.1 (16)
  • Seat Room
    3.1 (12)
  • Food
    2.9 (11)
  • In-Flight Service
    3.0 (13)
  • In-Flight Entertainment
    2.6 (12)
No values yet
Hawaiian Airlines

Hawaiian Airlines

2.9 from 102 reviews

Latest review: We had flights to Honolulu & beyond booked for September 2020, but due to Covid-19 the flights were cancelled. After receiving their email I contacted the Hawaiian Airlines help line seeking help to

  • Transparency
    2.1 (8)
  • Value for Money
    2.2 (10)
  • Seat Room
    2.1 (9)
  • Food
    1.3 (8)
  • In-Flight Service
    1.8 (9)
  • In-Flight Entertainment
    2.1 (8)
No values yet
Cathay Pacific Airways

Cathay Pacific Airways

2.5 from 151 reviews

Latest review: Full marks and much appreciation for a prompt and full refund of our unused flights due to Covid 19 from Paris to Hong Kong and Hong Kong to Sydney. We had a refund in our account just 12 days after

  • Transparency
    2.2 (29)
  • Value for Money
    2.3 (32)
  • Seat Room
    2.8 (21)
  • Food
    2.4 (23)
  • In-Flight Service
    2.3 (23)
  • In-Flight Entertainment
    2.7 (21)
  • Wi-Fi
    2.3 (8)
No values yet
Air New Zealand

Air New Zealand

2.4 from 231 reviews

Latest review: After years and years of loyalty they won't offer refunds for April flights (peak covid lockdown). Will never fly again, Qantas have been more than accommodating with their policy so they'll be my

  • Transparency
    1.7 (41)
  • Value for Money
    1.7 (42)
  • Seat Room
    2.3 (22)
  • Food
    2.3 (18)
  • In-Flight Service
    2.2 (22)
  • In-Flight Entertainment
    2.6 (17)
  • Wi-Fi
    4.0 (1)
No values yet
Thai Airways

Thai Airways

2.4 from 149 reviews

Latest review: Thai airways cancelled my flight to Rome and I requested a refund (approximately $31k) and waited 90days as I was told it will take 90 days, then 180 days and now they are in bankruptcy

  • Transparency
    1.6 (17)
  • Value for Money
    1.7 (22)
  • Seat Room
    2.1 (14)
  • Food
    2.0 (14)
  • In-Flight Service
    2.1 (15)
  • In-Flight Entertainment
    2.7 (12)
  • Wi-Fi
    1.8 (5)
No values yet
Vietnam Airlines

Vietnam Airlines

2.5 from 74 reviews

Latest review: Vietnam Airlines flight booked for 24 June 2020 was twice changed by airline, including changing the date, and then completely cancelled. Vietnam Airlines initially offered about half of fee paid.

  • Transparency
    2.4 (20)
  • Value for Money
    2.3 (21)
  • Seat Room
    3.1 (14)
  • Food
    3.3 (15)
  • In-Flight Service
    3.4 (15)
  • In-Flight Entertainment
    3.4 (14)
No values yet
Emirates Airlines

Emirates Airlines

2.2 from 389 reviews

Latest review: I had flight with emirates from Dubai to Toronto (EK241) on 20th September 2020 in business class, after arrival I found out one of my luggage are damaged badly, after reporting to the emirates

  • Transparency
    1.9 (52)
  • Value for Money
    2.0 (62)
  • Seat Room
    2.7 (48)
  • Food
    2.7 (47)
  • In-Flight Service
    2.7 (48)
  • In-Flight Entertainment
    3.0 (44)
  • Wi-Fi
    2.2 (17)
No values yet
Delta Airlines

Delta Airlines

2.4 from 59 reviews

Latest review: We had flights to America from Australia booked with air New Zealand. Air NZ made a schedule change which didn’t suit so we received a full refund no problem (thanks Air NZ) Then we booked with d

  • Transparency
    2.0 (3)
  • Value for Money
    2.3 (3)
  • Seat Room
    2.0 (4)
  • Food
    2.8 (4)
  • In-Flight Service
    2.3 (4)
  • In-Flight Entertainment
    2.3 (4)
  • Wi-Fi
    1.0 (1)
No values yet
British Airways

British Airways

2.3 from 53 reviews

Latest review: The current Covid 19 pandemic is driving everyone nuts. Today is 22nd April 2020. I booked a return flight to Heathrow back in October 2019, flying 30th April.....next week!! Talk about bad timing.

  • Transparency
    2.5 (4)
  • Value for Money
    2.8 (4)
  • Seat Room
    3.0 (2)
  • Food
    3.0 (1)
  • In-Flight Service
    3.0 (2)
  • In-Flight Entertainment
    3.0 (1)
No values yet
Virgin Atlantic

Virgin Atlantic

2.7 from 23 reviews

Latest review: Virgin Atlantic was amazing Check in staff friendly, helpful and professional. On board service and food excellent. Seamless connection to México with Delta airlines and again superb staff in the

United Airlines

United Airlines

2.0 from 163 reviews

Latest review: United Airlines has shaken my faith playing with my health during COVID 19 and patience. Never again after being loyal for years loyal and supportive. I started looking for a more respectful airline

  • Transparency
    1.7 (6)
  • Value for Money
    1.9 (7)
  • Seat Room
    2.5 (6)
  • Food
    3.0 (4)
  • In-Flight Service
    2.0 (5)
  • In-Flight Entertainment
    3.3 (3)
  • Wi-Fi
    2.0 (2)
No values yet
Qatar Airways

Qatar Airways

2.0 from 257 reviews

Latest review: After being bumped off our flights several times in July 2020, we were advised that the only way to ensure our flight home from London to Brisbane would be to upgrade our tickets to business class,

  • Transparency
    1.7 (72)
  • Value for Money
    2.2 (82)
  • Seat Room
    3.0 (59)
  • Food
    2.9 (54)
  • In-Flight Service
    3.2 (59)
  • In-Flight Entertainment
    3.2 (51)
  • Wi-Fi
    2.9 (20)
No values yet
Air China

Air China

2.3 from 36 reviews

Latest review: No body responds on phone calls , not accepting credit/depot cards , app doesn’t work , they won’t let me to keep the keep my tickets with “ open date”.. worth customer service , almost impossible t

  • Transparency
    4.0 (1)
  • Value for Money
    3.0 (2)
  • Seat Room
    3.5 (2)
  • Food
    3.0 (2)
  • In-Flight Service
    4.0 (2)
  • In-Flight Entertainment
    4.0 (2)
No values yet
Cebu Pacific Air

Cebu Pacific Air

2.0 from 80 reviews

Latest review: Booked flight for may 2020 Asked refund in april 2020 Told refund coming Dec 2020 - no refund Been chasing refund and gotten absolutely nowhere Fair trading got involved and also couldn't get

  • Transparency
    1.7 (14)
  • Value for Money
    2.4 (14)
  • Seat Room
    2.3 (9)
  • Food
    2.3 (6)
  • In-Flight Service
    2.3 (10)
  • In-Flight Entertainment
    1.8 (4)
  • Wi-Fi
    1.0 (1)
No values yet
Garuda Indonesia

Garuda Indonesia

1.9 from 102 reviews

Latest review: Very disappointed to have our flight cancel but you don’t give cash refunds, your happy to take our money which we work hard for but can only get tax back , I have lost $1700 not much to some but a l

  • Transparency
    1.4 (25)
  • Value for Money
    1.3 (28)
  • Seat Room
    1.9 (19)
  • Food
    1.6 (18)
  • In-Flight Service
    2.1 (21)
  • In-Flight Entertainment
    1.6 (18)
  • Wi-Fi
    2.0 (2)
No values yet
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