Best Ecosa Mattresses
Based on 1,399 reviews
Sleeping Duck Mattress
4.8 from 5,418 reviews
Check out the Sleeping Duck Mattress
Ecosa Mattress
4.0 (1,394) Summary
- Type Gel Memory Foam
- FirmnessMedium Firm, Firm and Extra Firm/Hard
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Bich Phan
Fair Incentive Verified QueenGreat productGreat product and really fast delivery. I highly recommend Ecosa Show details
Ecosa Pure Mattress
3.8 (5) Summary
Maureen NSW 2 posts
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Nice at first but indents quickly. DisappointingAt first I really loved this mattress, it felt fantastic and comfortable but after three months it indents/sags where you sleep and doesn’t really bounce back.
As another reviewer said, shaking or rotating the top layer help... Read mores for a few days - but you shouldn’t really have to do that on a new mattress. I think maybe it’s due to the soft memory gel layer and a solid slab of latex would possibly be better. I’ve done the phone calls and chats and sent all the relevant photos and heard nothing back yet. I guess I’ll return it but it’s a shame cause initially it’s brilliant.
As another reviewer said, shaking or rotating the top layer help... Read mores for a few days - but you shouldn’t really have to do that on a new mattress. I think maybe it’s due to the soft memory gel layer and a solid slab of latex would possibly be better. I’ve done the phone calls and chats and sent all the relevant photos and heard nothing back yet. I guess I’ll return it but it’s a shame cause initially it’s brilliant.
Sleeping Duck Mattress
4.8 from 5,418 reviews
Check out the Sleeping Duck Mattress
Hi Maureen, Thank you for taking the time to share your experience with the Ecosa Pure mattress. We acknowledge the issues you encountered about the indentations and the lack of bounce-back. This isn'... Read more
t the ideal experience we want you to have. Nevertheless, your insights are important for our continuous improvement, and we take your feedback seriously. Regarding your attempts to contact us and not receiving a response promptly, we apologize for the unintentional delay. Our dedicated support team is committed to addressing customer concerns promptly, and we assure you that we're expeditiously working to bridge the gap in our response time. We genuinely appreciate your patience and understanding. In terms of a solution, we'd like to work with you to understand your specific situation better and find a resolution that meets your satisfaction. Please expect a follow-up from our customer support team very shortly. We appreciate your patience and understanding as we work to make things right. If there is anything else you would like to share or discuss, please don't hesitate to reach out. Thank you once again for bringing this to our attention, and we are committed to ensuring your experience is rectified. Kind regards, Ron Senior Customer Support