Best Pool & Spa Shops in Victoria Melbourne and Geelong
Best Pool Supplies 🏆 2024
4.9 (2,121) Summary
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Chad QLD 2 posts
Fair Incentive VerifiedGreat serviceNice and fast service once again, thanks absolutely the best! Show details · 1
Pool and Spa Warehouse 🏆 2024
4.8 (1,264) Summary
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Simon T. QLD 2 posts
Verified Online storeSuper-fast delivery and exactly as advertised - solved the problem I had with my pool cleanerI needed a part for my Rebel Pool cleaner as it had started going in circles!! I was able to find the exact part (it commonly needs replacement) at a great price from Pool and Spa Warehouse. In fact, I bought the same produ... Read morect a few years ago and was equally happy. The part completely solved the issue with the cleaner and my pool is all sparkly clean again!! Thanks for the super quick delivery and competitive pricing, Pool and Spa Warehouse team. I will definitely have you at the top of my list for future requirements!!
Jim's Pool Care 🏆 2024
4.8 (570) Summary
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Anonymous
Best business everThis is the best business ever. I LOVE JIMS POOL CARE Show details
Splashes Spa World
4.8 (143) Summary
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Frances 5 posts
Good spa and great serviceSplashes spa were a great company to do business with at all times.
Selfie was very professional and very helpful if there were any problems.
I wish them all the best with their mail order business and I will miss seeing them in their premises Show details
Selfie was very professional and very helpful if there were any problems.
I wish them all the best with their mail order business and I will miss seeing them in their premises Show details
EcoOnline
4.8 (107) Summary
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meho 2 posts
Great product and supportBought the solar pool heating kit and it came with everything needed and as described. Greg responded quick to emails and it made easy work for a rookie like me. Saved a few thousand. Show details
Spa World
4.5 (357) Summary
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Netty NSW 3 posts
Brought Vortex Hydrozone Extreme spa& Spanet Heater from Spa World Gregory Hills from Fred Kalache. Great serviceI am still getting my spa installed and the heater will be installed in time but this review is more about the customer service and interaction with Fred Kalache from the Gregory Hills store. Dealt with Fred over the year whi... Read morelst purchasing spa and heater at different times. Fred is always so polite, helpful and looks after you. Thank you for making this major purchase a bit less stressful. Highly recommend.
Compass Pools
4.6 (195) Summary
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T Zaw Sydney 7 posts
Good product but worse service from Compass pool SydMy advice stay away from dealing with them directly!
As title says their pool products are great but worse service from Compass Pool Sydney.
Customer service team is arrogant and intimidating to any request or question.
Tri... Read more
ed to overcharge on cost but luckily I have all the proof to back my claim. Very stressful dealing with them to be honest. Problem now is their primary franchisee is no longer with them so not sure how warranty will work in future.PoolStoreDirect
4.7 (108) Summary
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lois H. NSW 4 posts
VerifiedIt’s the best chlorinatorGood price, good choices, excellent delivery time. Ordered online the KChlor chlorinator during Xmas holidays and was amazed to receive delivery 2 days later from Pool Store Direct. Highly recommend the KChlor Digital salt c... Read morehlorinator. Gives me all the data I need to maintain my pool and easy to operate for me, a 79 years old widow. I wish I’d had the KChlor option 30 years ago. A superior machine.
Just Spas
4.5 (257) Summary
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megan M. SA
Fair Incentivebest by farJust Spas at Gepps cross is the best in the business. customer service is fantastic John is all ways happy to help with any questions Show details
Spas Direct
4.3 (1,090) Summary
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Hawkeye S. QLD
Fair Incentive Online StoreGood sales experienceGreat service and advice, easy purchase process. Our third spa so some experience, great range of products and options. Thanks to John and the team at Spas Direct for being so flexible. Can't wait to get wet. Show details
Narellan Pools
4.4 (447) Summary
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Disappointed VIC 2 posts
UnprofessionalUnprofessional to say the least. Not only did Jason lie about the price initially but after 2 site visits plus one with the landscaper, he simply ghosted us. Told us we’d have the real quote after the site visit within 2 days... Read more then after a few follow up text , we received an email stating that our job was not viable for them to do. Don’t waste your time, do yourself a favour & look elsewhere if you want an honest & genuine supplier to deal with. Rating should no stars for Jason Sham
Leisure Pools
4.3 (447) Summary
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Erin Lazarou QLD
Leisure Pools North BrisbaneWe’ve recently completed a fibreglass pool install through Leisure Pools North Brisbane and couldn’t be happier. From the initial enquiry, to the on-site quote to contract process and pool install, the communication was fanta... Read morestic and honesty and transparency second to none. Taylor knows his products and was of great help in selecting best location in our yard as well as offering suggestions on local contractors. His team were on-site when they said they would be (every time), they were polite, friendly and some of the cleanest/tidiest tradies we’ve ever dealt with. We wholeheartedly recommend Leisure Pools North Brisbane and would use them again in a heartbeat.
Bionizer
4.6 (96) Summary
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Lionel QLD 6 posts
Very happy customerVery happy after nearly 6 years use.family visitors love the quality of the water and i suspect so do various critters who have been seen in or around the pool.we are surrounded by a council reserve and lots of leaves.our poo... Read morel robot does a great job in keeping the pool pristine.heavy gold coast rains and dust can cause issues but floc treatment and light chlorine to remove leaf stains over a couple of days and pool returns to pristine.
Spas Wholesale
4.7 (74) Summary
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Melissa W.
Value for money and excellent serviceWe purchased a lifestyle spa with the help of Fiona. Excellent service, easy process and fast delivery. We are so happy with our spa, value for money and extremely thankful to Fiona. Show details
Queensland Family Pools & Spas
4.6 (81) Summary
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Simon G.
Fantastic Team = great experienceThis was our second pool with QFP (completed Jul23), after a very positive first round experience about 8 years ago in a prior house. And we weren't let down second time around - the entire team provided a greater service w... Read moreith clear communication and no fuss.
From the start Terry was very responsive, coming to site within 48 hours of requesting a quote. He spent time understanding the job, providing ideas but never tried to over complicate or up sell. The quote was provided very quickly, and even after we requested numerous revisions or changes to our concept Terry and the team were very responsive and easy to deal with. Once we decided to proceed everyone was great to deal, highly communicative and very helpful: the excavation team, Mick, Justin (our Job manager) and the Miche in the office.
There was never any up selling, in fact quite the opposite at times when the team suggested we didn't need to do things that would add cost but from their experience were not essential to deliver a great looking outcome.
I think the key reason for the high quality service is that the team remains highly consistent at QFP. Terry, Mick, Miche and the majority of the dig crew worked on our pool 8 years earlier and Justin is a great addition since.
Classic Pools
4.2 (225) Summary
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Genaffa Eaton
Our pool is perfectFrom start to finish was nil issue. Everyone from start to finish was great.
We had no issue with Craig, Steve, Dave, Bill and the lovely Amanda.
We can not thank them enough for what they have all done to have a wonderful pool in our home. Show details
We had no issue with Craig, Steve, Dave, Bill and the lovely Amanda.
We can not thank them enough for what they have all done to have a wonderful pool in our home. Show details
Barrier Reef Pools WA
4.4 (116) Summary
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Loulou
Fair Incentive VerifiedVery impressedGreat follow up service to ensure handover was to expectations. Very impressed with our experience and highly recommend. Show details · 1
Blue Haven NSW
3.9 (269) Summary
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Liam M.
Still no solutionsAfter a recent review stating how unsatisfied we are with our coping (all the grout has fallen out after a year) looks terrible. This is just the main problem amongst a heap of others. A generic email response was finally ret... Read moreurned saying blue haven cared about our concerns. This was it no action or return contact many months later.
The excitement of putting in a
concrete pool severely tarnished by this company. Definitely look elsewhere
Barrier Reef Pools
3.9 (165) Summary
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Tee N
Fair Incentive VerifiedCreating our very own backyard oasisOver the moon with our install, can’t thanks the brp team enough. Show details
BRPQ (Barrier Reef Pools Queensland)
4.0 (67) Summary
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Nev Gray QLD 2 posts
We love our pool & would highly recommend these guysI use our pool every weekend & when I get home from work if it is still warm. Live in it on weekends, even after I've been on patrol at the beach I come home & spend the arvo in it. Show details
Local Pools & Spas
4.9 (23) Summary
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clay NSW 2 posts
If I knew getting a pool built was this simple I would of built ours years agoIf you are looking at getting a pool make sure you call these guys first. Local pools are the ultimate professionals.
The first step was having a chat with Tony the salesman. Tony was straight up he didn’t try and hide any f... Read moreine print nonsense he told us exactly what to expect and laid every detail on the table. The second step Justin and his team turned up on time the day they told us they would start, the build team were polite, hard working and were eager to get the excavation done. The third step the team returned the next day and installed, set up and connected all components and tested the pool and went to the next level to clean our driveway and other areas , next day the concreter contacted us and start the concrete bond beam process. I could not recommend a better team and these guys will be the first company I would recommend to anyone. Well done Justin and team and thank you
The first step was having a chat with Tony the salesman. Tony was straight up he didn’t try and hide any f... Read moreine print nonsense he told us exactly what to expect and laid every detail on the table. The second step Justin and his team turned up on time the day they told us they would start, the build team were polite, hard working and were eager to get the excavation done. The third step the team returned the next day and installed, set up and connected all components and tested the pool and went to the next level to clean our driveway and other areas , next day the concreter contacted us and start the concrete bond beam process. I could not recommend a better team and these guys will be the first company I would recommend to anyone. Well done Justin and team and thank you
Albatross Swimming Pools
4.2 (40) Summary
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Ecpaul QLD 26 posts
VerifiedPut an Albatross pool in in 1992When Albatross were in Brisbane, we put in an Albatross pool. It has been terrific
We have had rwo vinyl liners and a couple of pumps. But we had good service then and we are pleased we bought one from them ( 60000 litres rectangular). Show details
We have had rwo vinyl liners and a couple of pumps. But we had good service then and we are pleased we bought one from them ( 60000 litres rectangular). Show details
Just Covers
4.9 (20) Summary
Sharon NSW
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Best purchase ever it does what it saysWe bought our cover for our pool around 4 or 5 years it is the best thing we ever purchased.
Easy so that one person can manage to put it on & take it off if necessary
The water is always crystal clear when removed
Would highly recommend to anyone asking as to which pool cover to purchase absolutely 100%.
Sharon Leslie Show details
Easy so that one person can manage to put it on & take it off if necessary
The water is always crystal clear when removed
Would highly recommend to anyone asking as to which pool cover to purchase absolutely 100%.
Sharon Leslie Show details
Riverina Pools
3.8 (54) Summary
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Kris WA
after serviceToday i had Sean & Jerry from after sales service maintenance come out to fix up our installation. These two guys were so particular in there work as you could see they took pride in what they did with how they left the job.
… Read more · 1They redone the entire setup & even installed an extra bit to help with the flow of the pump. These two should be commended for their work. If you need maintenance for your pool i recommend getting these guys first. Thanks guys, appreciate your efforts
… Read more · 1They redone the entire setup & even installed an extra bit to help with the flow of the pump. These two should be commended for their work. If you need maintenance for your pool i recommend getting these guys first. Thanks guys, appreciate your efforts
Best Price Pool Equipment
4.3 (28) Summary
MARTIN WALTERS WA 4 posts
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resolve a problemI had a problem with my pool cleaner there chat line told me to send all sorts of information to another e mail address on 2 days I phoned waited 29 minutes so it was not resolved I e mailed Nicole it was sorted now this con… Read more · 1firms why I have been going to Nicole for some years so the lady is good very good have no doubt in using this company I have never been to the shop its always on line and never had anything but good service and quality goods this sort of service is rare too find so go on call her ...
Pool Express
3.5 (102) Summary
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Tim M WA 2 posts
VerifiedGood cover but poor customer serviceI used their aerial photo measurement service which was accurate, however, when Pool Express determined the cover size from their own measurements (which they guarantee will fit your pool) they stuffed it up and the cover the... Read morey sent was too narrow by about 1m. This is when the issues started, and they refused to replace it with the correct size unless I paid extra or they offered a partial refund for the defective cover. After some back and forth with them I complained to Paypal and what do you know, they immediately sent out the correct size cover for no extra money.
Their products are good quality and the prices are competitive, however, due to the poor customer service (when it was their mistake the entire time) I would not use them again or recommend (unless you only pay via Paypal). The postage times were also significantly longer than what was initially promised - except for the replacement cover that came pretty much immediately, so they can be quicker if they want.
Freedom Pools
3.4 (197) Summary
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Lisa WA
PerfectI can't fault our experience with Freedom pools! From Ray our lovely sales consultant to all the staff/ technicians & contractors. We signed up in November 2023, our pool was installed 19th Jan 2024 & handover 29th Jan 202… Read more · 14. Great service. It was so easy, quick and very professional. Everyone really tried to accommodate mine and my husbands working situation and have worked with us. I can't wait to spend many hours in our pool. I will definitely be recommending Freedom pools to my family and friends.
Buccaneer Swimming Pools
3.5 (97) Summary
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Dave H. WA
dont buy a buccaneer poolnothing from start to finish went as they told us it would, one week before installation it was cancelled due to council which they knew several months before, got refund but we were out of pocket $6000 in pavers fencing and electrical and they couldn't care less. Show details
Sapphire Pools
3.5 (85) Summary
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RichardW WA 4 posts
VerifiedOutstanding Customer Experience!We signed up with Ryan & his team in Port Kennedy for our pool and have been extremely impressed so far. Working in the building industry myself, I see a lot of pool companies and none have come close to the service I receive… Read more · 1d from Ryan.
As a first-time pool purchaser, I was very nervous and had a lot of questions, and Ryan was extremely helpful in not only answering the questions that I had but also offering lots of helpful tips and information to ensure that I was fully informed on my purchase. He made sure that I didn't go over budget & actually suggested several ways that I could save money!
The Port Kennedy Display Centre was great, with a wide variety of pools & products on display, and Ryan took the time to walk me through everything I needed to know. The whole process from initial meeting through to purchase was seamless without any pressure or pushiness.
Pricing was also extremely competitive and I am very excited for installation!
I would definitely recommend Ryan & Sapphire Pools to anyone looking.
My Fibreglass Pool Easy
4.3 (21) Summary
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MMB Brisbane 9 posts
Beware if the pool project is not to their liking, they will get rid of youOn the 13 Dec 23 I emailed "please refer to the attached plan which I provided MFP during the site visit. The maximum dimensions I can have for my pool is 6.5m by 3.8m. Therefore the Bellino will not fit."
On the 23 Jan 24 ... Read moreI emailed "Brisbane Council approved plans do not agree with your site plans attached. Please amend to ensure these distances from the boundaries and include actual sizes." On 7 Feb 24 I received an email from MFP Managing Director (name available on ASIC website) extensively defaming me. During the entire two month period MFP presented a total disregard for the certified plans by both Brisbane Council and the retaining wall contractor.
On the 23 Jan 24 ... Read moreI emailed "Brisbane Council approved plans do not agree with your site plans attached. Please amend to ensure these distances from the boundaries and include actual sizes." On 7 Feb 24 I received an email from MFP Managing Director (name available on ASIC website) extensively defaming me. During the entire two month period MFP presented a total disregard for the certified plans by both Brisbane Council and the retaining wall contractor.