Latest review: My car was hit by another person while parked. Other party admitted fault. We called Suncorp to see if we should lodge a claim or leave it with the other drivers company (RACQ). We were told if we
Latest review: My car was written off 8 and a half weeks ago not my fault. I still haven’t received my payout even though I have been told it has been processed and approved a number of times. Every time I call up
Latest review: The best measure of your insurer is not how cheap the premium is.
It's when you make a claim you learn what they are really like.
I've been with GIO since about 2012. In that time I've had to
Latest review: I bought a new Toyota 5.5 years ago, which came with free Toyota roadside assistance. Used that once or twice, was great.
Then I renewed my policy just before 5 years online. Needed to use it
Latest review: After a breakdown, I tried to join the RACV Roadside Service, but my call went to Real Roadside Assist which later became Stranded No More. I paid the required fees for joining and towing and then
Latest review: In view of long distances between service centres I decided to join the Ultimate option and glad I did. My car need dealer expertise and was transported from Sheffield to Launceston. Had I not been
Latest review: Great business when the unthinkable happens ,I strongly recommend them ,very obliging nothing is to much trouble!! Great workmanship , friendly staff, fast turn around !! I don’t have any qualms a
Latest review: I was a not at fault driver injured in a recent car accident. I made a claim via the at fault driver's CTP insurance. My case manager at GIO CTP was lovely, she was understanding and did everything
Latest review: On Saturday my car started to misfire, I was 27 km from home. I didn't want to drive any further as the engine warning lights came on and said get service. Just on a side note it was 38 degrees
Latest review: My car was hit by another car changing lanes. It was undoubtedly the other driver’s fault, his tyre left a black mark down the length of my vehicle so he was obviously turning his wheel. Even the p
Latest review: Like many insurance companies Coles seems happy to take your money and will make this part of the process easy however try and cancel or change your policy and it's almost impossible. My car was
Latest review: Very bad service, useless!!! They can do nothing!! They know nothing!!! Spent 2 months to ask a cctv footage still can't get it,at beginning they said they can't ask a footage from a supermarket
Latest review: Both of my cars have been comprehensively insured with Australia Post for five years or so. Made on claim in March 2020 where it was deemed to be our fault - paid excess and got my car fixed. Just
Latest review: Said will be here within 1hr, its now been 2hrs and waiting. Keep receiving SMS with estimates going up and down. Also please don't ask me if i can do a review of your service whilst I'm broken down
Latest review: Horrible customer service. Gave me a rubbish excuse for raising policy over $100 and never made a claim. Would not lower premium not even 1 cent. I have been with Coles insurance for many years and
Latest review: After being with GIO for 7 plus years have 2x platinum Comprehensive insurance policy plus home insurance roadside assistance pluse 2 of my cars green slip. I canceled everything yesterday. Took 4
Latest review: Yet again AAMI has treated people like me as a loyal long term customer with complete disdain. They hiked my car insurance by 13% to $440 with some spurious statement explaining it was due to the