Best Commonwealth Bank Savings Accounts

NetBank has to be the worst of all banks! Constantly down when you need it most.Can't reach them on the phone and no information online! And may I… Read more

mention the crazy new LOGIN having to press items on your mobile always to get online on my IMac! Really this is so slow and a nuisance> I'm migrating to another bank after 50years - They just don't care ...

CBA treatment of the Aged – My father who is bed ridden in an aged care facility, saved well throughout his life and put is monies in various banks. CBA has frozen his Netbank… Read more

account after he sold one of his investment properties in an attempt to move some of his assets into various term deposits. He was told that he would need to come into a branch to identify himself which isnt possible without an ambulance. He doesn't know if the aged care facility is going to be paid to keep his place, cant prepare his tax return and been on the security line for more than 1 hr. CBA need to realise that not ALL their customers can get to a branch without the use of an ambulance. When asked if a CBA employee could visit the aged care facility they said it was against the banks policy. So CBA has the bulk of his assets and he doesnt have access to any of it! I would also like to point out the CBA was notified that such transactions were coming and still their processes cant cope.

Commonwealth Bank - Security or Marketing – I am an 89 years young customer of the Commonwealth Bank and have used its facilities to transfer money to various organizations over the years. … Read more

Friday, 19 Jan I went to my local branch and with the cheerful assistance of the Manager, transferred funds to an interstate Bank; all "checks and balance" were made;. There was no possibility of a scam.

Within 30 minutes of leaving the bank, I received a phone call; 2-3 texts and 4-5 emails wanting me to contact the Bank.

Suspecting a scam I checked with the local branch and was assured the contact was genuine.

I phoned the number and was advised the bank was doing a security check to protect me. After the usual "identifying" questions; full name, date of birth, residential address etc; then followed a list of questions which appeared to have nothing to do with security but more attuned to a "Marketing Survey." I objected to this unwarranted intrusion of my private affairs but was informed that unless I answered all questions, the transfer of funds would not proceed. BIF DADDY HAD THE STICK.

Under protest, I answered all questions. It was agreed that there was no scam and that the funds would be transmitted to the receiving Bank and should be in the designated account by Saturday 20 January.

A review of my Bank Account on Monday 22 revealed that the amount had not been transferred as I was told on the previous Friday and by way of email. [FALSE ADVICE FROM COMM BANK]

Another trip to the local branch late on Tuesday 23 Jan and was advised to contact the security section again. This section failed to notify me that the funds HAD NOT been transferred.

Today, 24 January, another call to Security to be advised the funds would be transferred within a 40 minute time frame. Records now show that to be correct.

On three occasions, I have requested to be supplied with the questions asked (apart from identifying questions) and on each occasion was advised that staff could not provide the questions. When asked for a reason for the refusal, I was told it was because of "BANK POLICY."

When any organization hides behind the excuse "POLICY," then one commences to smell a 'rat.'

Was the Commonwealth Bank trying to protect my financial interests or more likely was the Commonwealth Bank conducting a covert "Marketing Survey" to find reasons for their shrinking business base and loss of customer support. You be the Judge.

Tom

I don’t recommend this option as you cannot withdraw funds. I loose interest in second month as I didn’t transfer funds to this account. It’s more like a scam this way that you are loosing interest income for not transferring $1

Commbank the kings of shifty business – CBA is honestly a ruthless, bloodsucking bank that only seems to care about taking your money. They could not care less and just refer to the fine… Read more

print as their argumnent I've had two loans with them for over 15 years and never missed a payment once !

Out of nowhere, they started taking money from my account for a loan that was already paid off because apparently the interest-only period had ended. I was shocked to find out they hadn’t notified me at all—no letter, no email, no phone call, and no SMS.

When I called to ask why I wasn’t informed, they told me they didn’t have my email address! Seriously? After all this time, they don’t have my contact info? It’s hard to believe that a bank can operate like this. If I had defaulted on my payments, would they really have just ignored me because they didn’t have my email? What if there was no money in the account from which they took the funds? Would CBA have just forgotten about everything? It’s absurd!

Now they’re refusing to give me back the money they took without any notice. I rThis whole situation has left me frustrated and disappointed with their service.

cant wait to close these loans and all accounts with them