Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: My family was impacted by covid 19 disaster as lost jobs were stressful.
Thanks to Aami for 3 month waiver help plus Woolworths voucher was extremely helpful.
Special thanks to Ann Whittaker for kind
Latest review: What reason do they have to redact the cost of repairs?!
Also they have taken pictures of unrelated aspects of our house to include in the report (including our cat on the couch for some
Latest review: Following a Hail Storm in November 2109 our roof started to leak in 23 spots. CGU arranged Rizon to come and have a look. Rizon suggested we fix the plaster ourselves. That doesn’t stop the leak!! T
Latest review: I have insured my cars with AAMI for the past 10 years. Always the cheapest among all other companies. Customer services are polite and helpful. I had also made claim in the past, easy and smooth
Latest review: I insured via AAMI who have allianz as a parent insurer. In my claim I had claimed for a Smiths Vantage ski helmet which has a cost of $319.00 in the market. I was asked for a receipt however not
Latest review: We had tenants that did a runner through the real estate agent left half a house full of old furniture and trash broke items and didnt pay rent. aami did'nt cover any of it and wanted 2k excess and a
Latest review: Corrupt Guilty Underhanded
Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam.
I have made a formal written complaint to AFCA, & encourage
Latest review: My car was stolen and when it was recovered it was towed to CGU's authorised repairer - 40kms from the city in an area with no accessible transport. After 12 weeks and weekly phonecalls to ask for
Latest review: I have been pushed from case manager to case manager. They’ve been underpaying me for 1 year but won’t change. Basically they are bullies and crooks and care not about anyone.
people have com
Latest review: I took my insurance through BUPA but BUPA is just an agent, the Main company is CGU. A number of case managers. If you ring 10 times you get 10 people. I had to keep on repeating the same thing.
Latest review: Yet again AAMI has treated people like me as a loyal long term customer with complete disdain. They hiked my car insurance by 13% to $440 with some spurious statement explaining it was due to the
Latest review: Hi guys, having been a loyal customer for over 10 years I recently sold a car and rang to cancel the insurance only to be told there is a $30 cancelation fee!! What a joke, also after purchasing a
Latest review: Hit from behind 1 month ago agreed a figure after 3 weeks CGU got policy wrong and I have to deal with 3rd party insurer Asked to get pictures of car but it has moved from Dandenong to Pickles
Latest review: If your looking for travel insurance, stay away from CGU, they have no idea about customer service. They delay claims by weeks and weeks and find one million reasons not to support your claim. I have