Latest review: I can't access internet while at home and even network drops frequently while I am travelling in train, it is so much frustrating. Worthless to Spen money on Optus
Latest review: OPTUS is 2nd only to Foxtel for customer service in practice (nice verbal promises, lovely apologies, nice words as an intent - but not backed up by any care in real life to either fix problems as
Latest review: The connection is totally unreliable.
Slow downs and dropouts are continual.
They have arranged a technician, but I believe they have no interest in providing decent service.
I do not recommend
Latest review: Don't go with Optus, it's just not worth it.
The amount of issues we have had with Optus is obscene that I don't have the energy to list it all. The main points are having constantly been
Latest review: Customer service guy was great and very patient. Listened to my issues and actually did something about it. Now have much faster internet and WiFi. Even followed up to ensue that everything was
Latest review: Optus perks is false advertising. I have been getting We are working on it issue, and few months down the track still hasnt been resolved. I called customer service and after a week still waiting on
Latest review: Being a dissatisfied customer with #IINET, On 23 Oct 2019 I bought Optus Modem from. On 6 Nov, Optus promised to give me NBN and Phone at my home and appointed a case manager from the Philippines,
Latest review: Optus locked us in for a 2 year contract. Boy were we suckers. Signed up to a fetch tv deal, that they sent to the wrong address... Twice. Whoever received it activated it and Optus has tried to
Latest review: No internet connection from the get go. Called them multiple times explaining the same crap over and over again. Received a free wifi dongle that doesnt even wanna connect.
Latest review: Ive signed up Optus broadband when I moved in to my places as NBN was not available. I was with Dodo NBN, I had to say Dodo was not superb but way better than Optus.
You will NEVER have the speed