Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Underwritten by the Suncorp Network, AAMI offers four car insurance policies: CTP green slip for NSW, ACT and SA, Comprehensive, Third Party Property Damage Only, and Fire, Theft and Third Party Property Damage.
Latest review: Thankyou CGU Insurance for always being polite and helpful while we navigated our Insurance Claim. After finally getting all the documents you required to assess our Claim and months of dealing with
Latest review: Reading other reviews appears I'm not alone with my disappointment in the way AAMI operate.
I inquired about making a claim to a damaged floor, (my first claim after 8 years) only to be told my
Latest review: A claim was made to HBF who front CGU for the replacement of hail damaged poly carbonate roof sheets. CGU’s building contractor MidCity replaced the sheets but the replacement sheets are a different c
Latest review: I have 3 cars currently insured with CGU and will be ceasing all policies after this claim is finalised. My 18 year old son crashed his car into a tree on 23/01/2021, we rang to make a claim on
Latest review: no matter how much you pay monthly, when you try to claim something they will charge you on top of whathever you spent fixing the problem an "excess" $500 just to see if they will refund you some
Latest review: I insured via AAMI who have allianz as a parent insurer. In my claim I had claimed for a Smiths Vantage ski helmet which has a cost of $319.00 in the market. I was asked for a receipt however not
Latest review: I spoke to one of the staff who was not sure things included in Land Insurance Policy. Kept going back and forth saying Yes & no. The staff could get some additional training before they are exposed
Latest review: CGU, as the many reviewers on this page agree, are THE WORST insurance company. They have tried everything not to pay for the damage to our property. However, I do question why they initially sent
Latest review: CGU is by far the worst company I have ever had to deal with!
Whilst I feel that I was very reasonable and patient in terms of waiting through to their own “worst case scenario” deadlines, they don