Latest review: Probably the worst customer service I have had in years! I understand due to Covid some rules had to be changed but when my car broke down only 3km away from home and I had my 20 month old with me I
Latest review: the set-up was very frustrating as the information was not entered correctly even though I explained the situation 4 times, it took over a week and 4 phone called before the information was correct.
Latest review: Back to Budget after long search for a trustworthy & well priced policy. Good advice over the phone & good support. Treated well by an Australian based company. Feeling comfortable about my
Latest review: Was apprehensive in making the initial call, shouldn't have as the questions and answers were straightforward, additional information and advice together with
a welcome pricing made the decision
Latest review: I purchased an expensive comprehensive multi trip travel insurance policy with Budget Direct in august 2019 (a long time before COVID. I rang for advise as to how to handle my tickets after the
Latest review: Been dealing with these people for over 18 months. Communication between them and A1 their repairer poor. Tradies come to my house and ask me "what has to be done" because they have not been told
Latest review: I managed my parents property with APIA Landlord Insurance for 6 years prior to their deaths. I then asked to change the policy over to my name. They stated a new policy would be required. I was
Latest review: This is not strictly speaking Health Insurance. It's stand alone product which pays out a sum according to your severity of the injury. I fractured my foot. After getting the relevant documentation
Latest review: I have nothing but praise for APIA Travel Insurance. I first contacted them by phone to find out the claim procedure for major medical expenses incurred on a cruise. They immediately replied by
Latest review: I can only comment on the initial contact as fortunately there has been no claim made.
When signing up for the policy, everything I requested regarding renewals was promised, however the very first
Latest review: I have been with Apia Insurance for a few years now. I have needed to have two claims.
First one on contents when my fridge packed up. So Apia helped me and I got very good results.
The next with
Latest review: I was just refused income protection because of a low grade abnormal pap smear result that I recently had, even though it was deemed clear after a subsequent biopsy. I told them about the clear