Latest review: I had a flat battery, telephoned Budget Roadside Assistance, they came to my house within 40 minutes. Replaced battery with warranty hassle free service and I was back on the road with no trouble at
Latest review: Just involved in accident today. Tow truck driver turned up but budget direct said no I had to wait 20 mins for their one in over 30degree heat, shocked and crying. They said they would pay for a
Latest review: It was very easy to get quote online 24 x 7. As I am in W.A. And I had not heard of this company before - I did some research and Money Magazine awards an reviews reassured me that this is a
Latest review: The policy was very quick and easy to set up. It proved to be the best value policy in the current market. I am a new member of Budget Direct and I have heard lots of good things about
Latest review: Policy looks to be good value and not too difficult to set up. I will know for sure after I make a claim, if I ever need to, and see how well that is
Latest review: I had to wait on hold for over 10 mins to speak to someone and then got charged 10% of the annual premium as a cancellation fee? A bit
Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: Should have gone elsewhere. After purchasing the insurance for a long around the world trip. The insurance policy said only US. Rang to complain, to be told an IT issue and it'll be fine. Glad I
Latest review: Yes its in the fine print but a 24 hour delay in my flight and only just being able to make a wedding with a three year old is not good enough to trigger insurance to help us. Just a waste of
Latest review: Purchased five policies. Good value for money. Will be purchasing more in 2020 and encouraging others to purchase from Budget Direct. Did take a little while to set up online. Looking forward to
Latest review: I have written 2 lengthy letters to CGU recently but can not get a written reply from anyone. I received a phone call in response to one belatedly after I cancelled my home and contents insurance, as
Latest review: "Landlord Insurance" with Accidental Damage Cover (sold by the Bendigo Bank) is provided/underwritten by CGU, and doesn't cover accidental damage made by the Tenant or their guests, only malicious
Latest review: I was placed with CGU from Police Credit when I took out my car loan. The length to resolve not a fault claims is ridiculous,broken promises incorrect information and no follow up at all along with
Latest review: CGU changed my email to deny me provisional W/C then sent me to a cherry picked Psychiatrist to be denied The investigation report wasnt Done til 6 days after they decided my claim. I believe this
Latest review: Great value at a very good rate for comprehensive insurance, very prompt service as it was the first time user. Will definitely use in future and broadcast to friends, thank
Latest review: Goog all round policy easy to understand hopefully easy to claim if something goes wrong. Had all the inclusions that I need and none of the stuff that I would otherwise pay for and don't
Latest review: First time we have used Budget Direct. We did so because they offered very competitive rates and the cover we
Latest review: I was just refused income protection because of a low grade abnormal pap smear result that I recently had, even though it was deemed clear after a subsequent biopsy. I told them about the clear
Latest review: Hit from behind 1 month ago agreed a figure after 3 weeks CGU got policy wrong and I have to deal with 3rd party insurer Asked to get pictures of car but it has moved from Dandenong to Pickles
Latest review: If your looking for travel insurance, stay away from CGU, they have no idea about customer service. They delay claims by weeks and weeks and find one million reasons not to support your claim. I have
