Services in Victoria Melbourne and Geelong
Budget Direct Car Insurance
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Budget Direct Home & Contents Insurance
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Budget Direct Roadside Assistance
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Budget Direct Travel Insurance
Hello Di. Thanks for posting your feedback. I'm sorry to hear you are having trouble getting the documents and understand the frustration this is causing. Our specialist Travel team will be happy to a... Read more
ssist further with any enquiries you have about our products and assist with resending these documents. Whilst they are not available to assist via this Facebook message service you may contact them on 1300 792 001 (within Australia), +61 2 8907 5079 (from overseas) or via email at budgetdirect@travelinsurancepartners.com.au I hope you enjoy your holiday. Take care. *EveAPIA Home Insurance
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APIA Car Insurance
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Budget Direct Landlord Insurance
Good morning, thank you for taking the time to contact us and provide this feedback. I am so sorry to read you are dissatisfied with your claims journey. We are more than happy to investigate this for... Read more
you as well as provide feedback. Please email social@budgetdirect.com.au with your policy number as the subject line, along with your full name, date of birth and the address (including postcode) noted on the policy. Alternatively, you are welcome to view our dispute resolution process online, you can find it here: https://www.budgetdirect.com.au/existing-customers/dispute-resolution-information.html. *Skye.Budget Direct Motorcycle Insurance
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Good morning Zack. Thank you for taking the time to contact us and provide this feedback. I am so sorry to read you are dissatisfied with your claims journey. We are more than happy to investigate thi... Read more
s for you as well as provide feedback to the person handling your claim. Please email social@budgetdirect.com.au with your claim number as the subject line, along with your full name, date of birth and the address (including postcode) noted on the policy. Alternatively, you are welcome to view our dispute resolution process online, you can find it here: https://www.budgetdirect.com.au/existing-customers/dispute-resolution-information.html *Skye.APIA Landlord Insurance
I found the team handling my claim to be highly ... Read more
professional and competent particularly Ms. J Mitchell and my claim was settled without any issues. I am grateful to this team for resolving my claim promptly and efficiently Thank you Apia and Ms. Mitchell and you now have got a customer for lifeBudget Direct Pet Insurance
APIA Funeral Insurance
Hey Danny, I can certainly understand your frustration. We'd be happy to review your situation further for you. If you like please email us at social@apia.com.au with your details, and we can take it from there. Thanks - Josh
Good morning, Adam. Thank you for taking the time to contact us and provide this feedback. I am very sorry to read this has been your experience with our team, as this is certainly not the customer se... Read more
rvice we pride ourselves on. We are more than happy to investigate this for you, as well as provide feedback to the person you spoke to. So we can do this for you please feel free to email social@budgetdirect.com.au with your policy number as the subject line, along with your full name, date of birth, the address (including postcode) noted on the policy and the details of your review. Alternatively, you are welcome to view our dispute resolution process online, you can find it here: https://www.budgetdirect.com.au/existing-customers/dispute-resolution-information.html. We look forward to hearing from you. Kind regards, *Angel.