Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: Had a really smooth experience with AAMI, from the initial claims call, follow up txts and emails, to sorting a rental car while mine was being repaired. They organised Ubers from the repairer to the
Latest review: My brother put a claim for first time with AAMI for first time. Due to his disability I help him, his roof collapsed as water got in from broken tiles. When I rang the consultant wanted me to pay
Latest review: After moving house we found that there had been accidental damage to some furniture. When I called up to make the claim the CGU employee asked when the damage occurred. I stated that the damage
Latest review: Suncorp Insurance is a horrible company.
I got robbed and damages on my rental house last Christmas 2019. Then the property manager claim to be fixed. They still doing nothing.
Hey Suncorp!! It's
Latest review: I have insured my cars with AAMI for the past 10 years. Always the cheapest among all other companies. Customer services are polite and helpful. I had also made claim in the past, easy and smooth
Latest review: Bad and dodgy service. Was told I can change my policy within the cooling-off period. contacted them last week and was told had to pay $275 extra on top of what has already been paid just to change
Latest review: Token app not working properly. Had to reset 3 times. Each time took me about 30 minutes on the phone with Customer Support.
Half the time on the phone, customer support couldn't not stop telling me
Latest review: Went into the greenslopes branch to get a new debit card and they accidentally cancelled another card to another account leaving me without a card for over a week meaning I had to go in branch every
Latest review: I am looking for travel insurance, checking out the reviews with AAMI as I have home Insurance with them. This may not go to the reviews..but I'm not going to Insure with AAMI. Their Home Insurance
Latest review: I have a an investment property which had not 1 but 2 landlord policies by accident(l wasn’t told l had active policy when taking out 2nd one)My tenants with fake ID had a illegal crop growing at my h
Latest review: Sign up online in December 2019, got heaps of email and texts offers....but no bank card or letter of welcome. I rang in January to ask what's going on 30 minutes later he said it will be sent and
Latest review: "Landlord Insurance" with Accidental Damage Cover (sold by the Bendigo Bank) is provided/underwritten by CGU, and doesn't cover accidental damage made by the Tenant or their guests, only malicious
Latest review: Existing Home Loan customer, with plenty of equity in house - even with latest downturn :(
Share portfolio - that we dont want to sell
Long term stable employment (dual income household)
Latest review: I have had to wait 2 hours + on hold on multiple occasions during business hours as CGU does not employ enough phone call center staff and only open during business hours; expecting the rest of us to
Latest review: After 12+ months with Suncorp Superannuation, i received one increase of a few dollars, and all the other transactions have been monthly admin fees and levies. They are not even performing a small
Latest review: CGU changed my email to deny me provisional W/C then sent me to a cherry picked Psychiatrist to be denied The investigation report wasnt Done til 6 days after they decided my claim. I believe this
Latest review: I love all the services offered by Suncorp Metway, and eOptions is no exception.I don't know how I managed to conduct my financial affairs before I got onto this service - it saves me so much time