Latest review: Very helpful and everything we needed, will be updating rest of insurance soon. Thanks again, not much more to say. Was good to speak to an Australian agent, unfortunately can’t remember her n
Latest review: I broke down 10 minutes north of Ipswich (major town) I've been parked on side of the road for 3 hours now with no sign of a tow truck. They organized a tow company based an hour from where I am when
Latest review: Gud value was doing it online and got stuck somewhere in a mim i got a phone call from them. Helped me set up and even told me that no meed for contents in investment property. So saved me
Latest review: They took 2 policies out of direct debit from my car for over 16 months.
I have one car one driver. Instead of cancelling one policy they kept deducting monthly for 2 policies. Only found the issue
Latest review: I have been with CGU for many years and had an accident where my mobile phone was water logged. I put in a claim to get the replacement costs covered as I needed to get a new phone ASAP. I was told
Latest review: I paid for comprehensive travel insurance in February 2020. When I realised there were going to be problems due to Covid 19 I asked Budget Direct for advice before completing payment for my travel
Latest review: We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our
Latest review: I have been pushed from case manager to case manager. They’ve been underpaying me for 1 year but won’t change. Basically they are bullies and crooks and care not about anyone.
people have com
Latest review: Corrupt Guilty Underhanded
Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam.
I have made a formal written complaint to AFCA, & encourage
Latest review: Thankyou CGU Insurance for always being polite and helpful while we navigated our Insurance Claim. After finally getting all the documents you required to assess our Claim and months of dealing with
Latest review: I was just refused income protection because of a low grade abnormal pap smear result that I recently had, even though it was deemed clear after a subsequent biopsy. I told them about the clear