Latest review: Made purchase in store after being approached by 5 sales people, had the TV unit delivered opened it up and found dent, rang store they offered $50 voucher ended up getting $100 voucher. Purchased
Latest review: Store is spacious with ample choices and staff was helpful in taking orders. I had to wait months for my order which I can accept because the shipment did arrive on time. 1st delivery was a floor
Latest review: Purchased a queen bed from their store in Hoppers Crossing. It was delivered last 15 January, 2020. We're so excited as this is my child's first bed only to be disappointed with scratches on the
Latest review: I purchased the Chanelle bed suite from Super Amart in Campbellfield and was very impressed with the customer service I received on-the-day. I was told that if the package went on sale after purchase
Latest review: Worst quality I’ve ever purchased. The side rails feel like they are made with cardboard. Absolute rubbish for the price we’ve paid. Customer service was useless, had to wait for replacements and the
Latest review: Terrible experience and unaccepted behaviour and attitude of customer service. Your customer is standing to gently ask for your information about the product and you are sitting on the bed to answer
Latest review: I went for EOFY sales. I received a quote for a 3 piece learher lounge then s different quote for the same suite. But after I firmly advised the previous quote everyone ran around until it was a done
Latest review: Got a sofa a couple of years ago from mentone store which is now closed.2 one of the metal legs snapped off.Replaced it twice from Frankston store.Happened again Sent email to them got a replacement
Latest review: bad quality products. I bought a suite 8 months ago. Chairs start broken and store do not even agree to change their bad products . they do not even care for their customers. selling bad products.
Latest review: Unfortunately I have to agree with previous lowly reviews. I purchased a Bohemia lounge and around 3.5 years old it began flaking leather I also purchased the protection package with included leather
Latest review: The store contacted me today with 3 days notice to say they could not deliver our furniture this Saturday which we have paid for and organised 2 months prior. We are moving into our new home this
Latest review: I purchased 3 Chanelle tall boys
2 were damaged 2 replacements 1 damaged again damaged furniture
I don’t know what condition the second replacement is in. Pushing around 50+kg furniture and writing
Latest review: They staff were helpful but, we wanted 3 different items, all being in stock at different stores. There was no way without personally driving to each store to pick up could they move the stock from
Latest review: I wish I never walked in the door. Bought a couch and dinning setting. Both are cheap rubbish. Will probably need to replace couch in 12 months. I called customer care about wobbly legs on chairs and
Latest review: Got into store and found the click - clack sofa bed I wanted.
Was promised one week.
Did not get it for 6 weeks.
I was the one who had to keep following up with them about it.
Latest review: We purchased two lounge suites 5 months ago, one was returned due to damage - that exchanged couch has lumpy seats and cushions, should be flat and smooth and was covered in pilling. Second lounge