Best Travel Agents & Booking Services in Australian Capital Territory Canberra–Queanbeyan

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313 listings

STA Travel

Booking ServicesSTA Travel

4.0 from 1,458 reviews

Latest review: I booked a trip for August 2020, and because of Covid, was cancelled and stored in credit, but now theyre filing for insolvency!I have over $5000 stored in their

  • Transparency
    4.4 (612)
  • Customer Service
    4.6 (783)
  • Trip Completed Yes (286) · No (491)
China Highlights

Travel Agents & Booking ServicesChina Highlights

5.0 from 38 reviews

Latest review: We took a China Highlights tour to visit a Tulou cluster in rural Fujian. Alisa, who responded to our initial inquiry, was very helpful and responsive. Adam, our guide, was excellent. Friendly,

  • Transparency
    5.0 (37)
  • Customer Service
    5.0 (37)
  • Trip Completed Yes (35) · No (0)
Greyhound Australia

Booking ServicesGreyhound Australia

4.5 from 71 reviews

Latest review: Nice Company to work Loved getting out on the open road and Driving for Hours You get to meet plenty of different people from locals to Tourists Great Company to work

  • Transparency
    4.2 (6)
  • Customer Service
    4.4 (8)
  • Trip Completed Yes (6) · No (0)
Bunnik Tours

Booking ServicesBunnik Tours

4.4 from 86 reviews

Latest review: My husband and I were also on this tour on 25/10/19 and Pippa’s recount of the tour was totally accurate, so much so that my written complaint to Bunnik upon my arrival back to Australia was almost i

  • Transparency
    4.4 (21)
  • Customer Service
    4.5 (26)
  • Trip Completed Yes (25) · No (3)
Experience Oz

Booking ServicesExperience Oz

4.3 from 118 reviews

Latest review: I recently purchased two experiences and forgot to add a code in checkout for a discount. Even though contact took a week or so, my refund was processed easily and without fuss at that point. I am

  • Transparency
    3.7 (26)
  • Customer Service
    4.2 (39)
  • Trip Completed Yes (28) · No (8)
Imagine Cruising

Booking ServicesImagine Cruising

4.0 from 451 reviews

Latest review: i would just like to say imagine cruising have done an excellent job on refunds considering the covid pandemic and minimal staff and keeping us in the loop from when our cruise was cancelled in march

  • Transparency
    4.0 (336)
  • Customer Service
    4.3 (356)
  • Trip Completed Yes (76) · No (310)
Travel Megastore

Booking ServicesTravel Megastore

4.1 from 158 reviews

Latest review: I feel The 241 voucher is a scam. Non transparent. When I brought it sales person said mega cruise store has all offers other agents offer, but actually don’t. Can get same holiday through local t

  • Transparency
    4.7 (89)
  • Customer Service
    4.6 (9)
  • Trip Completed Yes (0) · No (9)
Artog Travel Insurance Comparison

Booking Comparison-Only ServicesArtog Travel Insurance Comparison

4.6 from 43 reviews

Latest review: Came across this company when looking for travel insurance, a good selection was offered when I searched for an annual policy, however when I followed through with the quotes, the Insurance company

Ultiqa Lifestyle

Booking ServicesUltiqa Lifestyle

3.9 from 354 reviews

Latest review: While on a holiday on the gold coast, we were approached by these guys at Dreamworld and "won" a 5 day holiday to Fiji. The good old scratchy scam. They said we just have to sit through a 90 minute

  • Transparency
    3.9 (81)
  • Customer Service
    4.2 (84)
  • Trip Completed Yes (70) · No (12)

Booking Comparison-Only ServicesSkyscanner

3.8 from 597 reviews

Latest review: Never using Skyscanner again. I booked 3 tickets from Perth to Bali for June and because of covid it got canceled. I paid $998.02 for my tickets and received $680.58 in return so I lose out $317.44!

  • Transparency
    2.1 (77)
  • Customer Service
    2.2 (82)
  • Trip Completed Yes (29) · No (63)

Booking ServicesCruiseAway

3.8 from 165 reviews

Latest review: Am still waiting to find out why I have lost so much money for may HAL cruise cancellation of March 18 this year. I opted for the 125% Future Cruise Credit, but still managed to loose a few of

  • Transparency
    1.7 (24)
  • Customer Service
    3.2 (44)
  • Trip Completed Yes (5) · No (37)
Cruise About

Booking ServicesCruise About

3.9 from 106 reviews

Latest review: Booked an Alaskan cruise and land tour. Then noticed on the Princess web site that the agent had not registered our middle names. We couldn't change this on the web site as we hadn't made the

Classic Holidays

Booking ServicesClassic Holidays

3.6 from 648 reviews

Latest review: Great location close to the beach we enjoyed our walks every morning the apartment we was clean and self-sufficient . Staff were great nothing was a problem for them. We will

  • Transparency
    3.9 (98)
  • Customer Service
    4.0 (115)
  • Trip Completed Yes (105) · No (17)

Booking Comparison-Only ServicesiFly

3.8 from 115 reviews

Latest review: My bookings through this company were cancelled due to the corona virus outbreak and so obviously a refund from the airlines was desired and this company worked for me in trying to get the refunds

  • Transparency
    4.0 (88)
  • Customer Service
    4.0 (95)
  • Trip Completed Yes (10) · No (81)
Direct Flights

Booking ServicesDirect Flights

3.5 from 818 reviews

Latest review: We booked tickets to Athens departing July 2020 flying Singapore airlines through Direct Flights. Pricing was fantastic and the handling of flights was very prompt and professional. Due to Covid- 19

  • Transparency
    3.4 (250)
  • Customer Service
    3.7 (325)
  • Trip Completed Yes (25) · No (325)
Australian Escapes

Booking ServicesAustralian Escapes

4.2 from 43 reviews

Latest review: There were no hidden costs with this holiday and it was easy to make changes such as an upgrade to an outside cabin for the cruise and to arrange later hotel checkouts when convenient. Free time in

  • Transparency
    4.5 (15)
  • Customer Service
    4.7 (21)
  • Trip Completed Yes (20) · No (2)

Booking ServicesFlightNetwork

3.6 from 209 reviews

Latest review: Since Cathay Pacific Cancelled all my flights from Adelaide to Philippines I requested a refund which was never done by FlightNetwork. Instead they sent me alternative flights after 2 weeks of

  • Transparency
    2.3 (47)
  • Customer Service
    2.6 (63)
  • Trip Completed Yes (7) · No (75)
Cheap Az Travel

Booking ServicesCheap Az Travel

5.0 from 18 reviews

Latest review: Simply amazing service offered by Cheap AZ travel. Due to the pandemic I couldn't do my trip as I had planned. Anyway, I didn't have any problem about refunding my money. For sure, if I have

  • Transparency
    5.0 (1)
  • Customer Service
    5.0 (1)
  • Trip Completed Yes (0) · No (1)

Booking ServicesTripadeal

3.3 from 1,191 reviews

Latest review: Unfortunately you can’t report dodgy reviews on here but if you use your common sense and see a heap of 5 star reviews with not much detail just praising the company for giving them a refund, you can

  • Transparency
    2.9 (578)
  • Customer Service
    3.0 (620)
  • Trip Completed Yes (268) · No (402)

Booking Serviceshelloworld

3.3 from 453 reviews

Latest review: For a travel company these guys are hard to beat. I got my money back in under a week. Beat that. The Pandemic wrecked everything but it didn't faze them. Incredible people and an incredible Travel

  • Transparency
    2.0 (20)
  • Customer Service
    2.0 (26)
  • Trip Completed Yes (6) · No (21)
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