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Best Travel Agents & Booking Services in Australian Capital Territory Canberra–Queanbeyan

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314 listings

Accor Vacation Club

Booking ServicesAccor Vacation Club

3.7 from 66 reviews

Latest review: we've been with this club for almost 20 years. Can never get accomodation where we need it at the time. Its either booked out or not available in our preferred location. Total waste of money. Can't

  • Transparency
    4.1 (35)
  • Customer Service
    4.3 (37)
  • Trip Completed Yes (9) · No (31)
Gurkhas Travel

Booking ServicesGurkhas Travel

3.3 from 193 reviews

Latest review: I would have given no stars if there's an option. It's such an appalling service with no value to the customers. Their number goes on hold forever and disconnects now. Not sure if they are still in

  • Transparency
    2.7 (44)
  • Customer Service
    3.0 (59)
  • Trip Completed Yes (12) · No (39)
Webjet Exclusives

Booking ServicesWebjet Exclusives

3.2 from 388 reviews

Latest review: Cancelled tour. I booked what I believed was a tour of Japan with Webjet. The tour was handed to Tomato travel with no communication on the part of Webjet, in fact I checked with Webjet to ensure

  • Transparency
    2.3 (139)
  • Customer Service
    2.6 (187)
  • Trip Completed Yes (114) · No (91)
Bookme.com.au

Booking ServicesBookme.com.au

3.9 from 35 reviews

Latest review: I recently booked a wine tour in Melbourne however due to Covid 19 I could no longer go. At first they wanted to charge a $20 cancellation fee however after I emailed them again and explained the

  • Transparency
    4.2 (22)
  • Customer Service
    4.2 (25)
  • Trip Completed Yes (17) · No (4)
AAT Kings

Booking ServicesAAT Kings

3.7 from 50 reviews

Latest review: Our tour guide Kayla shows knowledge and maturity well above her age. The tours of Uluru and kings canyon were made better by having Kayla deliver expert and informative narrative. AAT, you have a

  • Transparency
    3.5 (6)
  • Customer Service
    4.0 (7)
  • Trip Completed Yes (7) · No (0)
BYOjet

Booking Comparison-Only ServicesBYOjet

3.1 from 2,558 reviews

Latest review: I contacted BYOJet a couple of times this week to help my husband arrange exchanges for his flights booked with the agency. His original flights were from Sydney to Fiji during April 2020 taking his

  • Transparency
    1.9 (412)
  • Customer Service
    2.0 (490)
  • Trip Completed Yes (61) · No (423)
Inspiring Vacations

Booking ServicesInspiring Vacations

3.4 from 81 reviews

Latest review: Fighting with this company at present. Had Egypt tour booked, tour cancelled, due to covid . Would not consider refund, credit note only . Kept pushing, was offered partial refund , with a

  • Transparency
    3.5 (47)
  • Customer Service
    3.6 (47)
  • Trip Completed Yes (7) · No (42)
SNA Tours

Booking ServicesSNA Tours

3.3 from 136 reviews

Latest review: Booked and paid for Vietnam and Cambodia tour, cancelled due to Covid 19, requested refunds and was initially refused, rang again, no response so an email giving them 3 days to respond. Request for

  • Transparency
    2.6 (38)
  • Customer Service
    2.7 (41)
  • Trip Completed Yes (26) · No (19)
Imagine Holidays

Booking ServicesImagine Holidays

4.4 from 19 reviews

Latest review: We have used imagine on numerous occasions an found them to be very helpful with all our enquiries. We will be using them again very soon. They had to cancel two of our bookings and we received our

  • Transparency
    4.3 (15)
  • Customer Service
    4.3 (17)
  • Trip Completed Yes (0) · No (15)
Adventure Travel Bugs

Booking ServicesAdventure Travel Bugs

3.4 from 57 reviews

Latest review: We had Great pleasure to meet Benjamin , he provided excellent service and fully understood our interests and found perfect tours which made our holiday soo much better ! Thank You

  • Transparency
    3.7 (3)
  • Customer Service
    4.0 (4)
  • Trip Completed Yes (4) · No (0)
Insider Journeys

Booking ServicesInsider Journeys

3.6 from 38 reviews

Latest review: Do not give any money to Insider Journeys. They are criminal. My family booked a trip with them which was cancelled and 6 months later we are still waiting for a

  • Transparency
    3.2 (5)
  • Customer Service
    3.0 (6)
  • Trip Completed Yes (5) · No (1)
Oz Cruising

Booking ServicesOz Cruising

3.0 from 253 reviews

Latest review: They are holding on to customer's refunds for months. Absolute nonsense. Have no right to do this to other people's money. Will never use this company. Many feel the same

  • Transparency
    1.5 (71)
  • Customer Service
    1.5 (80)
  • Trip Completed Yes (7) · No (66)
Flexistayz

Booking ServicesFlexistayz

3.4 from 48 reviews

Latest review: I stayed in Brunswick Road and loved the property and the housemates. The agency is easy to book with, reception girls are nice and they try very hard to make our stay comfortable. Would definitely

  • Transparency
    4.0 (7)
  • Customer Service
    3.9 (8)
  • Trip Completed Yes (4) · No (1)
Weekenda

Booking ServicesWeekenda

3.8 from 25 reviews

Latest review: I booked accommodation at Glandore Estate in the Hunter Valley through Weekenda for Jan 2021. After emailing a couple of questions throughout the day which Weekenda staff replied to, late that night

  • Transparency
    4.0 (24)
  • Customer Service
    4.2 (24)
  • Trip Completed Yes (20) · No (2)
RoundAbout Travel

Booking ServicesRoundAbout Travel

4.4 from 15 reviews

Latest review: Booking and planning for our upcoming world trip was made so easy with the consultant Lee Bentley @ https://www.roundabouttravel.com.au Everything went smoothly with great services and follow ups

  • Transparency
    5.0 (2)
  • Customer Service
    5.0 (3)
  • Trip Completed Yes (1) · No (2)
Skiddoo

Booking Comparison-Only ServicesSkiddoo

2.7 from 535 reviews

Latest review: I am not sure if they actually have a customer service at all. Chasing refund since March 2020. I accept that there is no chance of having my money back but let me take this opportunity to warn other

  • Transparency
    2.9 (319)
  • Customer Service
    2.8 (319)
  • Trip Completed Yes (26) · No (337)
eDreams

Booking ServiceseDreams

2.6 from 1,853 reviews

Latest review: I went through and selected return tickets - happy with the price I added banking details after that an unexpected fee of over $96 was added. I tried to get help from customer support to cancel my

  • Transparency
    2.4 (634)
  • Customer Service
    2.6 (735)
  • Trip Completed Yes (154) · No (615)
Discover365

Booking ServicesDiscover365

4.4 from 12 reviews

Latest review: At first sight, Discover365 seemed like a brilliant idea. Months later I was contacted to inform me of my $200 free credit. I let the agent know that I was unable to travel due to work

  • Transparency
    4.3 (9)
  • Customer Service
    4.4 (9)
  • Trip Completed Yes (0) · No (12)
Up n Go Travel

Booking ServicesUp n Go Travel

2.6 from 199 reviews

Latest review: Paid for some advertising with a marketing company on the promise of 4 free flights overseas- Thailand, Bali Fiji Upon payment ($685) you then find out it’s only return flights. Then you find out y

  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Trip Completed Yes (0) · No (1)
Tripsta

Booking ServicesTripsta

2.5 from 781 reviews

Latest review: Wouldn't let me add my phone number and would not let me book. Cost me 45 min of my life and had to put down an incorrect. Umber to be able to

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