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Best Travel Agents & Booking Services in Australian Capital Territory Canberra–Queanbeyan

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335 listings

Peterpans Adventure Travel

Booking ServicesPeterpans Adventure Travel

4.1 from 324 reviews

Latest review: We booked a trip to Fraser for Xmas 2020, due to covid we cancelled. We cancelled within good time however found the third parties we're not notified. We requested a full refund of $900 in Dec 2020

  • Transparency
    2.3 (19)
  • Customer Service
    2.8 (25)
  • Trip Completed Yes (16) · No (11)
STA Travel

Booking ServicesSTA Travel

4.0 from 1,458 reviews

Latest review: I booked a trip for August 2020, and because of Covid, was cancelled and stored in credit, but now theyre filing for insolvency!I have over $5000 stored in their

  • Transparency
    4.4 (612)
  • Customer Service
    4.6 (783)
  • Trip Completed Yes (286) · No (491)
Greyhound Australia

Booking ServicesGreyhound Australia

4.4 from 75 reviews

Latest review: Very bad service. I Called the Customer care, they are always closed, even in their working hours too. it is really pathetic, trying to call emerging nber if you have booking, but it is automatically

  • Transparency
    4.2 (9)
  • Customer Service
    4.1 (12)
  • Trip Completed Yes (9) · No (1)
Bunnik Tours

Booking ServicesBunnik Tours

4.4 from 87 reviews

Latest review: We had a similar experience, Bunnik kept 25% of the cost of a tour they were subsequently unable to provide under our contract with them. I understand ours was just one of 25,000 complaints received

  • Transparency
    4.4 (21)
  • Customer Service
    4.5 (26)
  • Trip Completed Yes (25) · No (3)
Imagine Cruising

Booking ServicesImagine Cruising

4.0 from 459 reviews

Latest review: Further update to our review "Appalling Service and No Refund" on product review. Imagine Cruising stated in correspondence that they or their insurance company would not be refunding any monies as

  • Transparency
    3.9 (342)
  • Customer Service
    4.2 (364)
  • Trip Completed Yes (78) · No (315)
Experience Oz

Booking ServicesExperience Oz

4.2 from 122 reviews

Latest review: Horrible do not purchase through this dodgy 3rd party business. Purchased tickets online to an event that had been cancelled due to covid. No refund and no reconciliation just our “bad luck”. We dro

  • Transparency
    3.4 (29)
  • Customer Service
    3.9 (43)
  • Trip Completed Yes (29) · No (11)
Travel Megastore

Booking ServicesTravel Megastore

4.1 from 159 reviews

Latest review: They sell deals easily found elsewhere without the 241 ''offers''. Do your homework before you fall victim of this scam company. Considering reporting to ACCC for false representation of their

  • Transparency
    4.7 (90)
  • Customer Service
    4.2 (10)
  • Trip Completed Yes (1) · No (9)
AmazingCo

Booking ServicesAmazingCo

4.3 from 73 reviews

Latest review: Our mystery picnic in the Southern Highlands was amusing, romantic, engaging and heaps of fun. The food and wine was fantastic. We look forward to many more in the

  • Transparency
    4.5 (64)
  • Customer Service
    4.6 (63)
  • Trip Completed Yes (55) · No (3)
Artog Travel Insurance Comparison

Booking Comparison-Only ServicesArtog Travel Insurance Comparison

4.6 from 43 reviews

Latest review: Came across this company when looking for travel insurance, a good selection was offered when I searched for an annual policy, however when I followed through with the quotes, the Insurance company

Ultiqa Lifestyle

Booking ServicesUltiqa Lifestyle

3.8 from 357 reviews

Latest review: This business should banned and hope we will all get our money back from these thieves. They are monsters and they need to go to jail for stealing and eating peoples money. They sold us a product

  • Transparency
    3.9 (84)
  • Customer Service
    4.1 (87)
  • Trip Completed Yes (73) · No (12)
Skyscanner

Booking Comparison-Only ServicesSkyscanner

3.8 from 604 reviews

Latest review: Skyscanner directed me to use GOTOGATE!! This was the worst decision I have ever made! Do not use skyscanner as they are only in it for the monies and probably a part of a huge scam! Was over

  • Transparency
    2.1 (83)
  • Customer Service
    2.1 (88)
  • Trip Completed Yes (29) · No (67)
iFly

Booking Comparison-Only ServicesiFly

3.9 from 133 reviews

Latest review: iFly is a company populated by great people. My recent experience with them was nothing short of outstanding. Efficient, courteous, and effective. I should include tenacious because my flights were

  • Transparency
    4.1 (106)
  • Customer Service
    4.1 (113)
  • Trip Completed Yes (11) · No (96)
Cruise About

Booking ServicesCruise About

3.9 from 106 reviews

Latest review: Booked an Alaskan cruise and land tour. Then noticed on the Princess web site that the agent had not registered our middle names. We couldn't change this on the web site as we hadn't made the

Classic Holidays

Booking ServicesClassic Holidays

3.6 from 664 reviews

Latest review: Don't enter time share. I am trying to get to of a contract from a deceased estate I am executor of. If a family member dies this just becomes your responsibility Classic Holidays are thieves and

  • Transparency
    3.9 (110)
  • Customer Service
    4.0 (129)
  • Trip Completed Yes (117) · No (17)
CruiseAway

Booking ServicesCruiseAway

3.7 from 170 reviews

Latest review: We have been given the run around by Cruiseaway,our first cruise was cancelled back in May 2020 that we had paid in full,then we booked another two cruises and they were cancelled due to the sale of

  • Transparency
    1.6 (28)
  • Customer Service
    3.0 (49)
  • Trip Completed Yes (5) · No (42)
Direct Flights

Booking ServicesDirect Flights

3.5 from 842 reviews

Latest review: During frustrating and difficult times (COVID) direct flights did very helpful work to help us out, thanks to the DF team for their work and assistance, easy to book and good communication

  • Transparency
    3.4 (266)
  • Customer Service
    3.7 (342)
  • Trip Completed Yes (25) · No (341)
Australian Escapes

Booking ServicesAustralian Escapes

4.2 from 43 reviews

Latest review: There were no hidden costs with this holiday and it was easy to make changes such as an upgrade to an outside cabin for the cruise and to arrange later hotel checkouts when convenient. Free time in

  • Transparency
    4.5 (15)
  • Customer Service
    4.7 (21)
  • Trip Completed Yes (20) · No (2)
Imagine Holidays

Booking ServicesImagine Holidays

4.4 from 28 reviews

Latest review: This company has little to no customer service. They are quick to take your money, they do not advise of hidden costs and if your holiday goes 'pear shaped' you will be lucky to get half your money

  • Transparency
    4.1 (21)
  • Customer Service
    4.2 (24)
  • Trip Completed Yes (1) · No (21)
Cheap Az Travel

Booking ServicesCheap Az Travel

5.0 from 18 reviews

Latest review: Simply amazing service offered by Cheap AZ travel. Due to the pandemic I couldn't do my trip as I had planned. Anyway, I didn't have any problem about refunding my money. For sure, if I have

  • Transparency
    5.0 (1)
  • Customer Service
    5.0 (1)
  • Trip Completed Yes (0) · No (1)
Tripadeal

Booking ServicesTripadeal

3.3 from 1,238 reviews

Latest review: Thanks to TAD for our Refund of $9,934 for our Georgia, Armenia and Azerbajan trip cancelled April 2020. They withheld $244 but we were happy to accept the final offer. ACCC were probably

  • Transparency
    2.9 (620)
  • Customer Service
    3.0 (664)
  • Trip Completed Yes (270) · No (442)
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