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Best Travel Agents & Booking Services in Australian Capital Territory Canberra–Queanbeyan
335 listings
Booking ServicesPeterpans Adventure Travel
Latest review: We booked a trip to Fraser for Xmas 2020, due to covid we cancelled. We cancelled within good time however found the third parties we're not notified. We requested a full refund of $900 in Dec 2020
- Review Summary
- Transparency 2.3 (19)
- Customer Service2.8 (25)
- Trip Completed Yes (16) · No (11)
Booking ServicesSTA Travel
Latest review: I booked a trip for August 2020, and because of Covid, was cancelled and stored in credit, but now theyre filing for insolvency!I have over $5000 stored in their
- Review Summary
- Transparency 4.4 (612)
- Customer Service4.6 (783)
- Trip Completed Yes (286) · No (491)
Booking ServicesGreyhound Australia
Latest review: Very bad service. I Called the Customer care, they are always closed, even in their working hours too. it is really pathetic, trying to call emerging nber if you have booking, but it is automatically
- Review Summary
- Transparency 4.2 (9)
- Customer Service4.1 (12)
- Trip Completed Yes (9) · No (1)
Booking ServicesBunnik Tours
Latest review: We had a similar experience, Bunnik kept 25% of the cost of a tour they were subsequently unable to provide under our contract with them. I understand ours was just one of 25,000 complaints received
- Review Summary
- Transparency 4.4 (21)
- Customer Service4.5 (26)
- Trip Completed Yes (25) · No (3)
Booking ServicesImagine Cruising
Latest review: Further update to our review "Appalling Service and No Refund" on product review. Imagine Cruising stated in correspondence that they or their insurance company would not be refunding any monies as
- Review Summary
- Transparency 3.9 (342)
- Customer Service4.2 (364)
- Trip Completed Yes (78) · No (315)
Booking ServicesExperience Oz
Latest review: Horrible do not purchase through this dodgy 3rd party business. Purchased tickets online to an event that had been cancelled due to covid. No refund and no reconciliation just our “bad luck”. We dro
- Review Summary
- Transparency 3.4 (29)
- Customer Service3.9 (43)
- Trip Completed Yes (29) · No (11)
Booking ServicesTravel Megastore
Latest review: They sell deals easily found elsewhere without the 241 ''offers''. Do your homework before you fall victim of this scam company. Considering reporting to ACCC for false representation of their
- Review Summary
- Transparency 4.7 (90)
- Customer Service4.2 (10)
- Trip Completed Yes (1) · No (9)
Booking ServicesAmazingCo
Latest review: Our mystery picnic in the Southern Highlands was amusing, romantic, engaging and heaps of fun. The food and wine was fantastic. We look forward to many more in the
- Review Summary
- Transparency 4.5 (64)
- Customer Service4.6 (63)
- Trip Completed Yes (55) · No (3)
Booking Comparison-Only ServicesArtog Travel Insurance Comparison
Latest review: Came across this company when looking for travel insurance, a good selection was offered when I searched for an annual policy, however when I followed through with the quotes, the Insurance company
Booking ServicesUltiqa Lifestyle
Latest review: This business should banned and hope we will all get our money back from these thieves. They are monsters and they need to go to jail for stealing and eating peoples money. They sold us a product
- Review Summary
- Transparency 3.9 (84)
- Customer Service4.1 (87)
- Trip Completed Yes (73) · No (12)
Booking Comparison-Only ServicesSkyscanner
Latest review: Skyscanner directed me to use GOTOGATE!! This was the worst decision I have ever made! Do not use skyscanner as they are only in it for the monies and probably a part of a huge scam! Was over
- Review Summary
- Transparency 2.1 (83)
- Customer Service2.1 (88)
- Trip Completed Yes (29) · No (67)
Booking Comparison-Only ServicesiFly
Latest review: iFly is a company populated by great people. My recent experience with them was nothing short of outstanding. Efficient, courteous, and effective. I should include tenacious because my flights were
- Review Summary
- Transparency 4.1 (106)
- Customer Service4.1 (113)
- Trip Completed Yes (11) · No (96)
Booking ServicesCruise About
Latest review: Booked an Alaskan cruise and land tour. Then noticed on the Princess web site that the agent had not registered our middle names. We couldn't change this on the web site as we hadn't made the
Booking ServicesClassic Holidays
Latest review: Don't enter time share. I am trying to get to of a contract from a deceased estate I am executor of. If a family member dies this just becomes your responsibility Classic Holidays are thieves and
- Review Summary
- Transparency 3.9 (110)
- Customer Service4.0 (129)
- Trip Completed Yes (117) · No (17)
Booking ServicesCruiseAway
Latest review: We have been given the run around by Cruiseaway,our first cruise was cancelled back in May 2020 that we had paid in full,then we booked another two cruises and they were cancelled due to the sale of
- Review Summary
- Transparency 1.6 (28)
- Customer Service3.0 (49)
- Trip Completed Yes (5) · No (42)
Booking ServicesDirect Flights
Latest review: During frustrating and difficult times (COVID) direct flights did very helpful work to help us out, thanks to the DF team for their work and assistance, easy to book and good communication
- Review Summary
- Transparency 3.4 (266)
- Customer Service3.7 (342)
- Trip Completed Yes (25) · No (341)
Booking ServicesAustralian Escapes
Latest review: There were no hidden costs with this holiday and it was easy to make changes such as an upgrade to an outside cabin for the cruise and to arrange later hotel checkouts when convenient. Free time in
- Review Summary
- Transparency 4.5 (15)
- Customer Service4.7 (21)
- Trip Completed Yes (20) · No (2)
Booking ServicesImagine Holidays
Latest review: This company has little to no customer service. They are quick to take your money, they do not advise of hidden costs and if your holiday goes 'pear shaped' you will be lucky to get half your money
- Review Summary
- Transparency 4.1 (21)
- Customer Service4.2 (24)
- Trip Completed Yes (1) · No (21)
Booking ServicesCheap Az Travel
Latest review: Simply amazing service offered by Cheap AZ travel. Due to the pandemic I couldn't do my trip as I had planned. Anyway, I didn't have any problem about refunding my money. For sure, if I have
- Review Summary
- Transparency 5.0 (1)
- Customer Service5.0 (1)
- Trip Completed Yes (0) · No (1)
Booking ServicesTripadeal
Latest review: Thanks to TAD for our Refund of $9,934 for our Georgia, Armenia and Azerbajan trip cancelled April 2020. They withheld $244 but we were happy to accept the final offer. ACCC were probably
- Review Summary
- Transparency 2.9 (620)
- Customer Service3.0 (664)
- Trip Completed Yes (270) · No (442)