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Best Travel Agents & Booking Services in Australian Capital Territory Canberra–Queanbeyan

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333 listings

helloworld

Booking Serviceshelloworld

3.3 from 454 reviews

Latest review: Given credit voucher in April 2020 for CoVid related cancelled Qantas flights from Sydney-Perth-Broome. We were initially happy with the credit. Then trying to contact Helloworld online to redeem

  • Transparency
    2.0 (22)
  • Customer Service
    2.0 (28)
  • Trip Completed Yes (6) · No (22)
FlightNetwork

Booking ServicesFlightNetwork

3.3 from 233 reviews

Latest review: This is by far the worst company I had to deal with ever. The customer service does not exist. They are HOPELESS at their job. The English is hardly understandable because their office is in India...

  • Transparency
    1.9 (68)
  • Customer Service
    2.2 (83)
  • Trip Completed Yes (11) · No (93)
Accor Vacation Club

Booking ServicesAccor Vacation Club

3.6 from 67 reviews

Latest review: They just keep wanting money for a product we can’t use because of my husband’s health. The promises we were made when we joined were not delivered once they had our money. What we paid up front wou

  • Transparency
    4.0 (36)
  • Customer Service
    4.3 (38)
  • Trip Completed Yes (9) · No (31)
Bookme.com.au

Booking ServicesBookme.com.au

4.0 from 36 reviews

Latest review: Easy to book and also easy to alter bookings. Good website and found the discounts much better than booking direct with operators. Would use their service again. Great product all round.

  • Transparency
    4.2 (23)
  • Customer Service
    4.2 (26)
  • Trip Completed Yes (18) · No (4)
Webjet Exclusives

Booking ServicesWebjet Exclusives

3.2 from 393 reviews

Latest review: We booked a 18 day trip to Canada with cruise up the inside passage to Alaska, due to leave in June 2020. As a result of the pandemic, the trip was cancelled, after many emails back & forth we were

  • Transparency
    2.3 (143)
  • Customer Service
    2.6 (191)
  • Trip Completed Yes (114) · No (95)
Gurkhas Travel

Booking ServicesGurkhas Travel

3.3 from 198 reviews

Latest review: Told me apply for refund and wait for 15-17 weeks. But in the business govt page it states the company has since gone into liquidation. So basically took the refund of many people and said bye

  • Transparency
    2.7 (47)
  • Customer Service
    3.0 (62)
  • Trip Completed Yes (12) · No (42)
BYOjet

Booking Comparison-Only ServicesBYOjet

3.1 from 2,570 reviews

Latest review: We booked flights to South Africa with BYOjet, Flights were cancelled by British Airways, BYOjet are refusing to refund me saying I was a "No Show" even after providing evidence that flight was

  • Transparency
    1.9 (422)
  • Customer Service
    2.0 (500)
  • Trip Completed Yes (62) · No (434)
AAT Kings

Booking ServicesAAT Kings

3.6 from 51 reviews

Latest review: Dont waste your time working for them they pay you bugger all and then when they dont want you wont get any work and then dump you after 3 months they dont care how many drivers they go through

  • Transparency
    3.5 (6)
  • Customer Service
    3.6 (8)
  • Trip Completed Yes (8) · No (0)
Inspiring Vacations

Booking ServicesInspiring Vacations

3.4 from 88 reviews

Latest review: They have no ethics whatsoever! Even if they have your money they still wont refund it, instead forcing you to have useless credits. Absolutely disgraceful abuse of terms and conditions! Bending

  • Transparency
    3.4 (53)
  • Customer Service
    3.6 (52)
  • Trip Completed Yes (8) · No (47)
SNA Tours

Booking ServicesSNA Tours

3.2 from 137 reviews

Latest review: Booked SNA Tour of China in 2019. Paid in full. Because of Covid we requested refund on 14/02/2020. SNA wrote and agreed to refund money paid less cancellation fee on 17/02/2020 advising it would

  • Transparency
    2.5 (39)
  • Customer Service
    2.7 (42)
  • Trip Completed Yes (26) · No (20)
Adventure Travel Bugs

Booking ServicesAdventure Travel Bugs

3.4 from 57 reviews

Latest review: We had Great pleasure to meet Benjamin , he provided excellent service and fully understood our interests and found perfect tours which made our holiday soo much better ! Thank You

  • Transparency
    3.7 (3)
  • Customer Service
    4.0 (4)
  • Trip Completed Yes (4) · No (0)
Insider Journeys

Booking ServicesInsider Journeys

3.6 from 38 reviews

Latest review: Do not give any money to Insider Journeys. They are criminal. My family booked a trip with them which was cancelled and 6 months later we are still waiting for a

  • Transparency
    3.2 (5)
  • Customer Service
    3.0 (6)
  • Trip Completed Yes (5) · No (1)
Flexistayz

Booking ServicesFlexistayz

3.4 from 49 reviews

Latest review: I stayed there for four months. Under no circumstances would I go there again. The Ppivate space wasn't bad. However, common areas and house facilities did not work at all. In some cases the company

  • Transparency
    4.0 (7)
  • Customer Service
    3.9 (8)
  • Trip Completed Yes (4) · No (1)
Oz Cruising

Booking ServicesOz Cruising

2.9 from 281 reviews

Latest review: Cruise refunds have gone from 90 working days to 120 working days and now 160 working days. Our cruise was cancelled September 20 due to Princess Lines selling the ship. Phone help line closed cause

  • Transparency
    1.6 (92)
  • Customer Service
    1.6 (102)
  • Trip Completed Yes (7) · No (90)
RoundAbout Travel

Booking ServicesRoundAbout Travel

4.4 from 15 reviews

Latest review: Booking and planning for our upcoming world trip was made so easy with the consultant Lee Bentley @ https://www.roundabouttravel.com.au Everything went smoothly with great services and follow ups

  • Transparency
    5.0 (2)
  • Customer Service
    5.0 (3)
  • Trip Completed Yes (1) · No (2)
Weekenda

Booking ServicesWeekenda

3.5 from 30 reviews

Latest review: I would love to write a short sentence about this place but to get the whole picture I want to go into detail. Do not book with this company, they do not care about you!!! They just want your money!!

  • Transparency
    3.6 (29)
  • Customer Service
    3.8 (29)
  • Trip Completed Yes (24) · No (3)
Skiddoo

Booking Comparison-Only ServicesSkiddoo

2.6 from 562 reviews

Latest review: I am hoping someone can help me out on here as I am struggling to get an answer from Skiddoo since My 2020! I asked to reschedule our flight as our refund was under half for what we paid for ( what a

  • Transparency
    2.8 (339)
  • Customer Service
    2.7 (338)
  • Trip Completed Yes (26) · No (357)
eDreams

Booking ServiceseDreams

2.6 from 1,942 reviews

Latest review: no problems with reschedule of flight, very pleasant and fast service, i did not think it would be sorted out so quickly. Was expecting a fee for this, but was not bothered by

  • Transparency
    2.4 (699)
  • Customer Service
    2.6 (805)
  • Trip Completed Yes (158) · No (681)
Gate 1 Travel

Booking ServicesGate 1 Travel

3.7 from 19 reviews

Latest review: Cheaper then its competives staff are client focused, tours well organized, evening entertainment was far better then other river cruises we have been on. Gate 1 ticks all the

  • Transparency
    3.4 (10)
  • Customer Service
    3.5 (11)
  • Trip Completed Yes (8) · No (4)
Up n Go Travel

Booking ServicesUp n Go Travel

2.6 from 199 reviews

Latest review: Paid for some advertising with a marketing company on the promise of 4 free flights overseas- Thailand, Bali Fiji Upon payment ($685) you then find out it’s only return flights. Then you find out y

  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Trip Completed Yes (0) · No (1)
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