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Best Travel Agents & Booking Services in Australian Capital Territory Canberra–Queanbeyan

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335 listings

Tripsta

Booking ServicesTripsta

2.5 from 781 reviews

Latest review: Wouldn't let me add my phone number and would not let me book. Cost me 45 min of my life and had to put down an incorrect. Umber to be able to

Discover365

Booking ServicesDiscover365

3.9 from 16 reviews

Latest review: Have sent 2 emails detailing our grievances with this (sent 19 Jan and & Feb). We still have not had a response. We have asked that the person who contacted us or someone higher ring to discuss.

  • Transparency
    3.7 (13)
  • Customer Service
    3.8 (13)
  • Trip Completed Yes (0) · No (16)
Aunt Betty

Booking ServicesAunt Betty

2.5 from 1,678 reviews

Latest review: It hasn't been easy applying for a refund/credit due to Covid-19. Although, after many conversations via email and phone my request has been considered and approved. However in future I will be using

  • Transparency
    1.9 (824)
  • Customer Service
    1.9 (896)
  • Trip Completed Yes (97) · No (819)
Accommodated

Booking ServicesAccommodated

3.3 from 23 reviews

Latest review: We ended up booking a stay with accommodated. The place and weekend itself was amazing. However, the managers of the property were the nastiness people i have ever dealt. Unfortunately during our

  • Transparency
    4.0 (3)
  • Customer Service
    2.5 (8)
  • Trip Completed Yes (9) · No (0)
TripAdvisor

Booking ServicesTripAdvisor

2.6 from 127 reviews

Latest review: So I booked a harbour cruise for the weekend through Tripadvisor. I should have known there would be a premium by booking through an agent like Tripadvisor. They took a 20% cut for their "service".

  • Transparency
    2.2 (41)
  • Customer Service
    2.5 (48)
  • Trip Completed Yes (25) · No (20)
Nexus Holidays

Booking ServicesNexus Holidays

2.5 from 102 reviews

Latest review: We booked and paid for a trip to Vietnam in 2019 for a tour in May 2020 for both us and my sister and brother-in-law. Because of the COVID-19 pandemic it was cancelled. We have been emailing Sally at

  • Transparency
    1.9 (43)
  • Customer Service
    2.2 (53)
  • Trip Completed Yes (38) · No (18)
Travel Associates

Booking ServicesTravel Associates

3.2 from 23 reviews

Latest review: Locally owned franchise part of a Newcastle group. Europe trip cancelled due to covid, the cruise and tour never took place, no fault of mine. Told I could only have a credit note, found out through

  • Transparency
    2.9 (16)
  • Customer Service
    3.0 (17)
  • Trip Completed Yes (4) · No (9)
DriveNow

Booking Comparison-Only ServicesDriveNow

3.0 from 30 reviews

Latest review: I made a booking at 2:32 pm today confirming date and time and pick up for my vehicle. They take payment immediately, and then send me an email 20 mins later at 2:52pm to say that the vehicle is sold

  • Transparency
    2.6 (5)
  • Customer Service
    2.8 (5)
  • Trip Completed Yes (1) · No (3)
Gaura Travel

Booking ServicesGaura Travel

2.4 from 115 reviews

Latest review: It was a good travel experience in hardest times. Care taken right from check-in, food. Reached destination safely before time. Appreciate the efforts and would recommend. Only thing i felt is that

  • Transparency
    2.7 (73)
  • Customer Service
    2.8 (75)
  • Trip Completed Yes (48) · No (24)
NSW TrainLink

Travel Agents & Booking ServicesNSW TrainLink

2.3 from 177 reviews

Latest review: With concern for social distancing, and feeling like an amble by rail from Sydney to Canberra I purchased a ticket for the 12pm journey on Thursday 11 February. For the first time in 30 odd years I

  • Transparency
    2.7 (21)
  • Customer Service
    3.0 (29)
  • Trip Completed Yes (28) · No (3)
Jetabroad

Booking ServicesJetabroad

2.2 from 561 reviews

Latest review: I had my flight cancelled due to covid, wasn't able to get a refund but the costumer support team helped me out to get it in credits to use in the future.

  • Transparency
    1.6 (263)
  • Customer Service
    1.7 (302)
  • Trip Completed Yes (17) · No (270)
Meriton Serviced Apartments

Booking ServicesMeriton Serviced Apartments

2.7 from 36 reviews

Latest review: Moved into a 1 bed apartment. Got asked to sign a 12 month lease (presume as they wanted someone to sign up for that length due to COVID). Fair enough I signed out of good faith. Had to pay a new

  • Transparency
    2.6 (9)
  • Customer Service
    1.9 (9)
  • Trip Completed Yes (7) · No (2)
Cruise1st Australia

Booking Comparison-Only ServicesCruise1st Australia

2.2 from 279 reviews

Latest review: I was booked on the cruise departing April 2020 to South Africa, through the Suez to Venice. Question asked to Qantas and MSC regarding refund tells me to refer back to Cruise 1st. No joy there. So

  • Transparency
    1.9 (94)
  • Customer Service
    2.0 (103)
  • Trip Completed Yes (33) · No (72)
TravelManagers Australia

Booking ServicesTravelManagers Australia

3.4 from 14 reviews

Latest review: OS holiday cancelled because of Covid. We sought refund of Travel Insurance when it became obvious there was no claim available. Insurer (NIB) eventually approved refund after a couple of months and

  • Transparency
    3.0 (6)
  • Customer Service
    3.0 (6)
  • Trip Completed Yes (3) · No (3)
Destinia

Booking Comparison-Only ServicesDestinia

3.0 from 21 reviews

Latest review: Booked accommodation with Destinia early this year on basis that would get a full refund if cancelled before due date. Cancelled within week of booking and months before the stipulated date but

  • Transparency
    1.0 (8)
  • Customer Service
    1.0 (8)
  • Trip Completed Yes (3) · No (5)
Perfect Shortbreaks

Booking ServicesPerfect Shortbreaks

2.9 from 20 reviews

Latest review: I have been buying vouchers for years now. I love the accommodation options offered. However, if you have any sort of complaint, don't expect a response anytime soon. I purchased numerous vouchers,

  • Transparency
    5.0 (1)
  • Customer Service
    3.7 (3)
  • Trip Completed Yes (1) · No (2)
Rydges Hotels & Resorts

Booking ServicesRydges Hotels & Resorts

2.6 from 28 reviews

Latest review: Was not given deal on offer after complaining 1st time took $20 off ,second time $20 off then paid for second night to be charged twice to complain again and receive free breakfast for 2 but still

  • Transparency
    2.8 (10)
  • Customer Service
    3.6 (11)
  • Trip Completed Yes (12) · No (0)
Scenic Tours

Booking ServicesScenic Tours

2.2 from 63 reviews

Latest review: Scenic made a huge percentage of their staff redundant last year due to the pandemic. This is understandable to a degree for the business to survive. With the very few lucky few to survive the cull.

  • Transparency
    1.6 (29)
  • Customer Service
    1.7 (30)
  • Trip Completed Yes (9) · No (24)
Best And Less Travel

Booking ServicesBest And Less Travel

2.1 from 90 reviews

Latest review: I had requested Best & Less travels for refund as we have cancelled our tickets and we are still waiting for refunds. Every time you talk to agent they say we are still looking into the matter. I

  • Transparency
    1.6 (22)
  • Customer Service
    1.7 (27)
  • Trip Completed Yes (5) · No (20)
BookTopDeals

Booking ServicesBookTopDeals

3.1 from 13 reviews

Latest review: I will never book here again. They need to learn professionalism. Bad luck booking with them. Waste of time. Dealing with the airlines is better because you get what you pay

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