- Sign in
- Write a review
Best Travel Agents & Booking Services in Australian Capital Territory Canberra–Queanbeyan
335 listings
Booking ServicesTripsta
Latest review: Wouldn't let me add my phone number and would not let me book. Cost me 45 min of my life and had to put down an incorrect. Umber to be able to
Booking ServicesDiscover365
Latest review: Have sent 2 emails detailing our grievances with this (sent 19 Jan and & Feb). We still have not had a response. We have asked that the person who contacted us or someone higher ring to discuss.
- Review Summary
- Transparency 3.7 (13)
- Customer Service3.8 (13)
- Trip Completed Yes (0) · No (16)
Booking ServicesAunt Betty
Latest review: It hasn't been easy applying for a refund/credit due to Covid-19. Although, after many conversations via email and phone my request has been considered and approved. However in future I will be using
- Review Summary
- Transparency 1.9 (824)
- Customer Service1.9 (896)
- Trip Completed Yes (97) · No (819)
Booking ServicesAccommodated
Latest review: We ended up booking a stay with accommodated. The place and weekend itself was amazing. However, the managers of the property were the nastiness people i have ever dealt. Unfortunately during our
- Review Summary
- Transparency 4.0 (3)
- Customer Service2.5 (8)
- Trip Completed Yes (9) · No (0)
Booking ServicesTripAdvisor
Latest review: So I booked a harbour cruise for the weekend through Tripadvisor. I should have known there would be a premium by booking through an agent like Tripadvisor. They took a 20% cut for their "service".
- Review Summary
- Transparency 2.2 (41)
- Customer Service2.5 (48)
- Trip Completed Yes (25) · No (20)
Booking ServicesNexus Holidays
Latest review: We booked and paid for a trip to Vietnam in 2019 for a tour in May 2020 for both us and my sister and brother-in-law. Because of the COVID-19 pandemic it was cancelled. We have been emailing Sally at
- Review Summary
- Transparency 1.9 (43)
- Customer Service2.2 (53)
- Trip Completed Yes (38) · No (18)
Booking ServicesTravel Associates
Latest review: Locally owned franchise part of a Newcastle group. Europe trip cancelled due to covid, the cruise and tour never took place, no fault of mine. Told I could only have a credit note, found out through
- Review Summary
- Transparency 2.9 (16)
- Customer Service3.0 (17)
- Trip Completed Yes (4) · No (9)
Booking Comparison-Only ServicesDriveNow
Latest review: I made a booking at 2:32 pm today confirming date and time and pick up for my vehicle. They take payment immediately, and then send me an email 20 mins later at 2:52pm to say that the vehicle is sold
- Review Summary
- Transparency 2.6 (5)
- Customer Service2.8 (5)
- Trip Completed Yes (1) · No (3)
Booking ServicesGaura Travel
Latest review: It was a good travel experience in hardest times. Care taken right from check-in, food. Reached destination safely before time. Appreciate the efforts and would recommend. Only thing i felt is that
- Review Summary
- Transparency 2.7 (73)
- Customer Service2.8 (75)
- Trip Completed Yes (48) · No (24)
Travel Agents & Booking ServicesNSW TrainLink
Latest review: With concern for social distancing, and feeling like an amble by rail from Sydney to Canberra I purchased a ticket for the 12pm journey on Thursday 11 February. For the first time in 30 odd years I
- Review Summary
- Transparency 2.7 (21)
- Customer Service3.0 (29)
- Trip Completed Yes (28) · No (3)
Booking ServicesJetabroad
Latest review: I had my flight cancelled due to covid, wasn't able to get a refund but the costumer support team helped me out to get it in credits to use in the future.
- Review Summary
- Transparency 1.6 (263)
- Customer Service1.7 (302)
- Trip Completed Yes (17) · No (270)
Booking ServicesMeriton Serviced Apartments
Latest review: Moved into a 1 bed apartment. Got asked to sign a 12 month lease (presume as they wanted someone to sign up for that length due to COVID). Fair enough I signed out of good faith. Had to pay a new
- Review Summary
- Transparency 2.6 (9)
- Customer Service1.9 (9)
- Trip Completed Yes (7) · No (2)
Booking Comparison-Only ServicesCruise1st Australia
Latest review: I was booked on the cruise departing April 2020 to South Africa, through the Suez to Venice. Question asked to Qantas and MSC regarding refund tells me to refer back to Cruise 1st. No joy there. So
- Review Summary
- Transparency 1.9 (94)
- Customer Service2.0 (103)
- Trip Completed Yes (33) · No (72)
Booking ServicesTravelManagers Australia
Latest review: OS holiday cancelled because of Covid. We sought refund of Travel Insurance when it became obvious there was no claim available. Insurer (NIB) eventually approved refund after a couple of months and
- Review Summary
- Transparency 3.0 (6)
- Customer Service3.0 (6)
- Trip Completed Yes (3) · No (3)
Booking Comparison-Only ServicesDestinia
Latest review: Booked accommodation with Destinia early this year on basis that would get a full refund if cancelled before due date. Cancelled within week of booking and months before the stipulated date but
- Review Summary
- Transparency 1.0 (8)
- Customer Service1.0 (8)
- Trip Completed Yes (3) · No (5)
Booking ServicesPerfect Shortbreaks
Latest review: I have been buying vouchers for years now. I love the accommodation options offered. However, if you have any sort of complaint, don't expect a response anytime soon. I purchased numerous vouchers,
- Review Summary
- Transparency 5.0 (1)
- Customer Service3.7 (3)
- Trip Completed Yes (1) · No (2)
Booking ServicesRydges Hotels & Resorts
Latest review: Was not given deal on offer after complaining 1st time took $20 off ,second time $20 off then paid for second night to be charged twice to complain again and receive free breakfast for 2 but still
- Review Summary
- Transparency 2.8 (10)
- Customer Service3.6 (11)
- Trip Completed Yes (12) · No (0)
Booking ServicesScenic Tours
Latest review: Scenic made a huge percentage of their staff redundant last year due to the pandemic. This is understandable to a degree for the business to survive. With the very few lucky few to survive the cull.
- Review Summary
- Transparency 1.6 (29)
- Customer Service1.7 (30)
- Trip Completed Yes (9) · No (24)
Booking ServicesBest And Less Travel
Latest review: I had requested Best & Less travels for refund as we have cancelled our tickets and we are still waiting for refunds. Every time you talk to agent they say we are still looking into the matter. I
- Review Summary
- Transparency 1.6 (22)
- Customer Service1.7 (27)
- Trip Completed Yes (5) · No (20)
Booking ServicesBookTopDeals
Latest review: I will never book here again. They need to learn professionalism. Bad luck booking with them. Waste of time. Dealing with the airlines is better because you get what you pay