Latest review: We required Swiss Francs, Singapore dollars and Euro. The lady that served us had all the required currency, was friendly and very helpful. She stated that they will beat any other rate. She honoured
Latest review: Just did a quick check on the big 4 banks and Travelex for Thai baht and ANZ had the best rate. Will definately order when required. Great to have some cash on you for small things when you first
Latest review: In Chile, I was not able to use it to pay anything. The card will only work with just one ATM (Bank of Chile) which is difficult to find
Latest review: I have been to Singapore on two occasions using QC and never had a problem both at the ATM and in shop. I have always loaded my card a couple of months before traveling so money was always there in
Latest review: what a joke. our son went overseas. despite branch saying it was activated it wasnt and turned into a three day excercise to get it activtaed
then only works with paywave and not to withdraw cash
Latest review: This stupid card didn’t work when I was overseas and then l couldn’t access any of my money that was loaded on it. When I called customer support and tried to find out what the problem was they said l
Latest review: This Card can be useful if you are careful not to use the currency exchange, make sure you load in your home currency and stay with your home currency no matter here you travel, then you just rely on
Latest review: Zero problems Only got charge fees in 1 country qatar, No fees other than stated currency changeover. So easy to use, if you read the t&c make it work for you reading some of the reviews people have
Latest review: Cannot access anything, new card so no money if no auto transfer.Spoke to man on phone and that went nowhere also.I have just given up . No one seems able to help. they made changes that were not
Latest review: I used the Travelex card in 2013 when in France and it was a disaster. In 2019 I went to Japan and when I exchanged cash I was advised that the card was much better 6 years on.
The card maybe better
Latest review: Rude customer service, no help, no respect & absolutely no help for a new user. I rung at least 6-7 times, spent over 3 hours on the phone trying to sort out verification. Then was told a remedy etc
Latest review: Funds were loaded accidentally to my cash passport account. They then reversed them for me and now after nearly 5 months cannot get answers on being able to access the money. No answers on where
Latest review: Highly not recommended if travelling to USA! You are unable to load any currency in the America! We got stranded and have to get mastercard to provide us $$ DONT NOT
Latest review: Total rip off. Exchanged 900 aud get 11000000 Vietnam dong. They ripped me off 300 AUD!!! 30 percent commission.
Will report to https://www.fairtrade.com.au.
Please report them , they should not be
Latest review: I ordered JPY cash online through Wespac in Australia on 17/12/2019. To date I do not have the Yen, Travelex customer service told me my money would be refunded. It has not. No one answers my emails,
Latest review: Travel cards are supposed to safeguard against loss whilst travelling. However, if you lose this card (only one card is provided per account) a replacement takes 7 to 10 working days and you must be
Latest review: Can’t make any changes on the phone need to fill out forms and staff are hard to understand. Don’t think the call centre is in Australia. Looking for an alt
Latest review: Loaded my card with Euros. Each ATM transaction blocked so no cash available. Tried to book rail tickets and card transaction blocked. Extreme difficulty in getting my call answered. Finally got