alexfrom Richmond-Tweed, NSW. Member since 29 May 2017.

Kogan First is a Rip Off!! Will never shop with Kogan againI have been a Happy Kogan customer for over a year. I had added a pair of Earbuds to my cart yesterday, which advertised 'free shipping with Kogan first'. I thought this was great, so I paid $50 fo…r my membership. Then went to check out and was told that my postcode is not eligible. I would not have bought the membership if I could not receive free postage. When I contact Kogan about this they said too bad, it is in our terms and conditions that there are no refunds. This is totally fraudulent and does not bode well for Kogan ad a company. They lost a regular customer forever!!!

Terrible delivery service, need a new courier!I ordered 400 flyers and 4 Vynal poster decals about 3 weeks ago. All seemed to be going fine, the product printed and dispatched within several days. I thought everything was fine. Then after 5 d…ays, I was wondering why the package had not been delivered. I went to the courier company and put in the tracking number that I had been given by CMYK online. They had no record of the shipment. I immediately emailed CMYK online and they told me they would look into it. Then 2 days later they tell me that there was no suburb and postcode combination that I had given them when actually I have been living at the same location for 13 years and have never had a problem. They told me they would work on it and that it had been dispatched.. A few days later, I asked them for a tracking number and then I got a reply that my order had actually been lost and they need to reprint it!! It's three weeks since I ordered the products and they still has not been printed and have no idea when/if they will come. Choose another printer!!!