Deb12from Metropolitan Adelaide, SA. Member since .
- 45 reviews
- 14 comments
- 20 likes
- 2 questions
- 23 answers
Reviews
TPG Broadband
Verified Would not recommendThe customer service officers are polite, however the communication between them is beyond belief. Why they can't look at your notes prior to asking the same questions is unbelievable. Wait time on …the phone can be up to 40 minutes and issues lasting up to 2 hours long being put to that many officers. If you request a call back most of the time they will but on several occasions they did not. Make sure you ask for a Ticket or Reference number and quote this straight away. It took us a long while before we realised we needed to ask for this. They would leave a message saying they SMS'd you, but there would be no SMS. You have to repeat all information almost every time you ring. After ringing countless times in one month the porting of the landline my elderly mother had, was still not achieved. There was constant miscommunication, one TPG officer telling us to cancel Telstra, which Telstra told us not to do as the porting would not be done. Constant emails telling us the line could not be connected and to contact our provider to cancel any pending activity and let them know. When you let them know you have done this, they say 3-5 day waiting period to activate. After the waiting period then still not done, "contact your provider". Your provider has cancelled the account, you then reactivate the account, you contact TPG again, another 3-5 day wait. Then the same message. Your provider has cancelled the account. We ended up losing the landline number my mother had for >50 years, she was so disappointed. I found their email response impersonal, no apology for the wait and no response to the adjustment to the bill I want for the lack of service that was received in that full month. My recommendation would be not to join TPG if you have an elderly parent with no mobile, drivers licence or passport (photo ID). I had to join them up with my mobile number but because it was my mobile they would not connect me to the account until I had proof. I supplied my licence, my POA and one form of ID for my mother (Medicare). They do not provide priority assistance for elderly. My mother 85 and 93 year old father have been without communication for a month and that is just not good enough. |
The Garden Superstore
Verified Love the products not the shippingFirst time I ordered from this company I was blown away by the prices and postage. I even received a personal call rom them checking to see if they had understood an order I had made. Although I rat…e the company at a 5, I cannot do this here on this review as an overall score. People need to be aware that the postage costs are enormous. My first posting shipment was just over $15, the second one, as going through checkout, was over $59. I contacted the company and apparently the $15 was a website launch. They charge per item on weight. Unfortunately I won't be shopping here again though I do recommend it to those living in Queensland and can pick up. |
Chemist Warehouse Online Store
Mostly goodI love shopping for items online and free delivery always entices me more. Only thing is, is that the total must be over $50. Well that's okay but usually when you buy two items it comes to just und…er this amount and so you go looking for something cheap to add to the cart and each time you find a cheap item to add, it say only click and collect or instore pickup. Very annoying. |
Emma Comfort Mattress Queen
Verified Good mattressI bought it as it was on sale and had good reviews from people and Choice. Some of the reviews were that the mattress is too firm. Initially I was in heaven on the mattress as it was so much softer …than the one I was already on, but after a few weeks I have become used to it and my pressure points are still sore. I find sleeping on my bad much easier as I was always a side sleeper. The sides are cushy but still firm. All in all it was a good purchase.
Update: 1 month later still sleeping like a baby.
Update: 2023: The mattress is still firm but cosy and comfy. I still have pressure points that give me trouble but I think it's more likely my body rather than the mattress.
Update: Jan 2024. I sleep in the one spot so the mattress is feeling like there is a hollow where I sleep. If I move to the side of the hollow it feels like my body is falling into the 'hole'. Not a big deal but a little concerning if the mattress is only a year old. I try to reposition my body to other areas of the bed to even out the feel but always land back in the 'hole'. Still sleeping well though so I'll deal with it. |
Sello Products
Chicken Feeder5kg Traderight chicken feeder automatic self opening treadle. I like the concept of the product however it is quite small and only the dominant hens get to feed as they push the others away and bog i…n when the others open it too. They don't like treading on the aluminium step so much and it scares them when the lids slams down after a missed tread...would be a five star product if the step was rubber. |