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1-Day

1-Day (page 2 of 2)

1.5 from 37 reviews

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Reviews

Review distribution

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30

Don't buy an iPhone offline.

published

I had a bad experience with buying a refurbished iPhone off 1-Day. After 3 weeks the phone would not charge so I sent it back and they said they would send me a phone in the next 3 weeks. I waited 3 weeks and they did not send one so I contacted them. They had none in stock.. so I received a refund. I shouldn't have had to contact them and should have been kept in contact with about my problem.


Fake ipad 2

published

I bought a ipad 2 said was brand new amd refurbeshed so i was using it just fine until the screen got cracked so i took it into the professionals and first thing he said when he held it was u got this from 1 day deals and its fake now i would like to hear back from anyone who knows how to get a hold of them as i hav emaild and emaild but still no reply


Dont buy a refurbished phone

published

Brought a samsung refurbished phone for $399. After 5 months the screen was coming away from the phone. They sent me a new one after returning my son's one to them. The same thing has happened 7 months later with this new one and now it is out of warranty (its been over a year since the original purchase)

Dany

Dany

  • 2 reviews

Dodgy computer / bad customer service

published

I recently purchased a 'refurbished' computer from 1 day sale. When the old used PC turned up after a month it was damaged and clearly not 'refurbished' as claimed when I purchased it. I immediately contacted customer service to organise a return. After a few days I was told to send them pictures. I did this then after a few more days I was told to return the item. I continued to request information on my refund but was told the PC was in transit.. To cut a long story short, it has now been two months and I have still not been refunded. Please beware that these guys are also located in NZ and as such they avoid Australia's rigorous fair trading and Australian Consumer Law guarantees.
AVOID THIS COMPANY!!!


Fasle advertising!

published

I bought a Samsung galaxy s5- which as shown on the advertisement was a genuine one with 'Samsung' on the front like all Samsungs do. I received a phone with no signs of it being a genuine Samsung- along with Chinese instructions etc written on the inside of the cover. Also, was advertised as brand new, but had several Vietnamese entries into the Calendar- which I cannot delete! I have emailed several times, they keep saying there's no records of me emailing etc and its been going on for months. I would NOT recommend.


Worst customer service

published

Bought a refurb iphone 5S 8 weeks ago. It arrived in 8 days, as per their delivery times, but immediately showed to be faulty. So, we went through the proper channels to have it fixed or refunded. 6 weeks later and I'm still waiting. No one at the customer service centre will speak to me. I've asked to be called a number of times. Every email I get, and every person I "speak" to on the live chat is different so you never deal with the same person more than once. None of them know what the hell is going on. Worst customer service I have ever encountered.


Selling products illegally!

published

Don't Use This Website!!

published

I recently ordered from 1-Day. I was told that I would receive my delivery in 7-10 days. It's been weeks and the product hasn't been delivered. I've tried contacting the company several times and they have not been helpful. I will never use them again. They also have a 'no returns' policy. You have been warned.


Brad

Brad

  • 2 reviews

Don't trust them

published

After successfully purchasing 15+ items from them, I thought I was a 'valued customer'. But in the last several months, their service has taken a bad turn (as supported by other people's comments). Products are taking many weeks to be delivered, communication / customer service is appalling, and I'VE HAD A PRODUCT NOT BE DELIVERED! I followed up repeatedly through their customer service email with no success. This company is not to be trusted.
looks cheep
items not always delivered, customer service very bad

Westy

WestyNedlands

1-day.com.au is the worst online sale company EVER!

published

Anton

AntonMelbourne

  • 46 reviews
  • 40 likes

Buyer Beware (long winded review)

published

boomer

boomer

  • 16 reviews
  • 20 likes

Took my money but won't deliver.

published

I bought and paid for an iphone on 1-day 3 weeks ago. They sent me an email a few days later saying that it had neen sent. I didn't receive it so I contacted them and obtained a tracking number. I made some enquiries with Australia post. The item hasn't even been given to them to deliver. I can't get a straight answer from anyone as to when I'll get it. They won't give me a refund either.

They treat you like a fool when you try to find out where your item is.


Be cautious with this crowd

published

NK31

NK31Brisbane

Took my money and gave me nothing.

published

I do not recommend doing business with this organisation. I ordered a refurbed iPhone 3GS from them, and was promised 10 working day delivery. They took my money, and then 2 and half weeks later emailed me saying they "unintentionally oversold this product" and would be unable to supply me. Yet the same day they sent the email, they were selling the product again on their site! I repeat, they were unable to supply me with a product that they were still actively selling to others on their site. They've promised me a refund but I haven't received it at time of writing. Dodgy, dodgy, dodgy. Avoid them like the plague.


cursed_angel

cursed_angelAU

  • 2 reviews

Best site ever!

published

I have never had a problem with this site. I order from them regularly, they are always prompt and on time with all my orders (I live in rural WA). The postage is cheap enough, the products are great. They have friendly staff and are very helpful. Thanks 1-Day! Keep up the great work.
Cheap postage, Good Products, Easy to use website

rosecastle

rosecastleSydney

  • 5 reviews
  • 3 likes

Hit and Miss

published

Podge6789

Podge6789AU

  • 7 reviews

Great Site - Good Bargains

published

Have purchased numerous items from this site over the past year.

They have good variety of items for sale. Their sister site
1-daytee.com.au is also pretty good.

The shipping and handling is quite fast. You normally receive your item within a week.

I would highly recommend this site.
Good Range and Specials, Fast Delivery


Page 2 of 2

Questions & Answers

Mike T.

Mike T.asked

Are your new phones refurbished or Brand New? Be truthful!

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CategoryDaily Deals / Group Buying and Physical Shops

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