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1001 Optical

1001 Optical (page 2 of 3)

3.2 from 75 reviews · View Statistics
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Reviews

  • Product Quality
    4.2 (39)
  • Return Claim MadeYes (3) · No (38)
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Stay Well Away

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Phil
PhilSydney, NSW

1001 optical Penrith saved me

published

My 3 year old had scratched the lenses of my glasses, I made an appointment with Specsavers in Blacktown and they kept me waiting for over an hour just sitting there so I looked online found 1001 optical, in Penrith booked an appointment went straight there had eyes tested picked new frames and was out the door in less time than I sat waiting at Specsavers so this is my new store!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Michael H.
Michael H.Sydney, NSW

2020 product and service

published

Been visiting Chatswood Chase store for many years, the team has been fantastic from purchase to after sales, especially Ray who always managed to get me the glasses that I need.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Belinda E.
Belinda E.Sydney, NSW

Professional service

published

Very happy with my new coach glasses , second time I have purchased my prescription glasses from this shop A1 quality and service, highly recommend, well priced , excellent quality, and staff are knowledgeable

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Noah D.
Noah D.Sydney, NSW

Excellent Professionally Exceptional Customer Service @1001 Optical Mt. Druitt

published

Staffs were so kind, helpful, always smiling, especially Gen, they wil nt only gve u wat u wnt, but wil helpd u w/ wat ur eyes really needs. Hghly recommended!

Product Quality
5/5
Incentivised Review No

Fantastic glasses and optometrist

published

Thinned my lenses due to my high script with a very reasonable price. I was very satisfied with the testing and the range of frames offered. Samantha was patient throughout the whole process

Product Quality
5/5
Incentivised Review No
Jojo
JojoSydney, NSW

What a joke

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Hallisa
HallisaSydney, NSW

Excellent customer service

published

I had lost my prescription glasses the day before and I was in dire need for a new pair which suited my very particular tastes, luckily David who guided me about helped me find a pair which were originally sunglasses with a very unorthodox lense. Though complicated to configure to such a lense, June managed to craft one within a day and thanks to them I can go about my day! Amazing service, would recommend.

Return Claim MadeNo
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Great service! Professional and good range of glasses

published

I have been their customer for over 7 or 8years and I always go back to them. Their service is great especially the manager Joon, he care about customer and always very professional. I would recommend my friends to go to him.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
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Samantha at Macquarie 1001 optical - exceptional & professional!

published

I visited Macquarie 1001 Optical and saw Samantha. Wow! She was so thorough & professional! She also picked which glasses would suit me first pick!! Definitely going back each year for my eye check!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

My 1001 Optical Experience @ Westfield Eastgardens

published

I am privileged to be a very loyal customer with 1001 Optical for the last 5 years, because, the team at 1001 Optical is very caring, highly efficient and provide quality customer service.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Wonderful Team

published

I visited 1001 optical @ Hornsby to have an eye test, Kelly was amazing and was very kind & understanding.
My new glasses are perfect and they did a rush on them for me as I needed them quickly, I had them in 4 days.
Wonderful service and a wonderful team.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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wong
wongSydney, NSW
  • Verified

Excellent Professional Service

published

I together with my wife visited 1001 Optical in Chatswood Chase in late September and Early October 2019. We both were served by the same optometrist Ms. Annie Yu. We experienced the service was professional, patient, understand the need of the client and willing to do some more extra for the benefit of the client. The service was very much impressed and appreciated.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Janine
JanineSydney, NSW

Excellent service from 1001 Optical in Chatswood Chase

published

I took my 93 year old father to 1001 Optical Chatswood Chase for an eye test. The optometrist (Francis Chen) was very professional and patient with my father who is hard of hearing. Francis diagnosed advanced macular degeneration in one eye which a previous optometrist (from another company) did not detect over the last several years. He was professionally negligent.
I highly recommend Francis for his thorough examination of my father's eye sight.

Incentivised Review No
Return Claim MadeNo
Karen Yao
Karen YaoGreater Melbourne (Metropolitan), VIC

Perfect service from the optometrist Leah Li

published

Leah Li is one of the best optometrist I have ever seen, she is very patient and answered all my concerns. I will refer her to all of my family and friends to Doncaster westfield 1001 and see Leah li

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Allec
Allec
  • 2 reviews

One stop shop

published

I went to 1001 in Hornsby for an eye test & variable focus glasses, I was so impressed by the thorough examination & level of service while not pushing sales on me. This is a shop that values the customer above the dollar. The product knowledge is second to none, I've been back since for prescriptive glasses, I won't go anywhere else. Jun & the staff are so helpful, they made the experience a pleasure. I recommend them 100%

Product Quality
5/5
Incentivised Review No
DJS
DJSSydney, NSW

1001 Optical Westpoint Blacktown

published

I highly recommend 1001 optical Blacktown because they got the excellent customer service especially Cynthia. They got a variety of brands, they also got a friendly staff. One of the best retail experience I had.

Product Quality
5/5
Incentivised Review No
Ramota I.
Ramota I.Sydney, NSW

1001 Westfield Westfield Parra

published

Again great friendly service,tested straight away then got a message 3 days later that they were ready to be picked up.
Thank you Francis for being efficient, well spoken and your beautiful Smile.
Getting 2 for the price of 1is way better than bupas1 for 1.
Keep up the good work team.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Rupika
RupikaSydney, NSW

1001 Optical Blacktown

published

I have been buying spectacles at HCF Blacktown, but wanted to try a different store. So went to 1001 optical and was able to get the glasses I wanted. Happy with their service. Thanks to Lou for choosing my frame.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Glan
GlanSydney, NSW

Excellent service of Grace blacktown 1001 optical

published

I well recommend Grace of blacktown 1001 optical very polite kind giving professional excellent service. She also help you choosing right frame eye glasses that fits perfect to your face. Overall satisfaction 100% happy

Incentivised Review No
Return Claim MadeNo

Excellent service

published

My favourite person is Madeline very polite and provide you with excellent service. She always assist you even if you are only browsing and able to provide you what are pros and cons of the eyeglass selection.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Arlene Wright
Arlene Wright
  • 2 reviews
  • 1 like

Waste of time

published

First time i ever order predscription glasses online took over an hour to carefully choose frames lenses and relieved to had finally placed order then recieve email cant order multifocals omg why tell me after not happy no refund as yet grrr

Incentivised Review No

Cynthia and Bella

published

It was easy to navigate the store.
I didn't purchase any product.
Staff was very welcoming even if I didn't buy any product. I only asked to put a screw on my eyeglasses at no cost at all. They were very helpful.

Incentivised Review No
Return Claim MadeNo
Anna
AnnaDolls Point
  • 3 reviews
  • 2 likes

thanks for excellent service

published

Eastgardens Westfield1001 Optical Eastgardens 2036
I am 70 years old, have been they customer around 20 years.Product is so good and well presented. Service extra understanding. Very professional (Euijin Coleen) have problem with frame on my Prada glasses it was replaced and return to me in record time.Optometrists is so friendly and helpful (10/10 to Asians) As Australian I am so happy with they kindness.
My kids and Grand kids have contributed with cost of my bio focal lenses with good frame which was thanks God, under warranty,Frame was replaced and returned to me in record time.Keep up good work we need people like you running the business with professional attitude for older Australian.
By Anna on 24 May 2019

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Darrin
Darrin
  • 2 reviews
  • 4 likes

Unusable Product

published
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