Our sales process started and, what we thought was great, turned out to be quite difficult as when we started the contract process we discovered that a lot of the things that had been discussed and agreed were not included, as well as changes being made that we weren’t aware of. At this point though, a new GM Peter started and shuffled a few things/people around and things got better from there. Peter assigned us to Steph, pre-construction client liaison, and I can honestly say that Steph is an absolute asset to 101. Steph is the reason we didn...

We would like to thank the team at 101 residential for a job well done! We are very happy with our beautiful new home and appreciate all the hard work by their team. While it may be too early to say, the quality of the work appears to be really good and this was also observed by our independent building inspector.
Our site supervisor, Tom, has been great, well organized, and on top of things. Our journey with 101 started with a fantastic sales and design experience. Our designer (Sean) was one of a kind and too bad he is no longer with the 101...

We are very happy to be in our home and looking forward in forgetting the bumps in our build.
Our fantastic Sales and Design Consultant Andre was just amazing. We just love his Design for our home and his knowledge of the industry was very helpful.
Prestart didn't go so well, things got lost between draft and VO forms and a few communication problems. We found all the trades that worked on our home professional and friendly people. Our second site supervisor Brent was very helpful and friendly and on top of things but with the mistakes on draf...

Overall we have had a fantastic experience with 101 Residential.

The sales stage was fantastic. Dan was professional and really helpful and helped us achieve the home we wanted through multiple revisions of the plan. To ensure he kept our business, he included plenty of extras in our contract and also fixed the pricing in some areas that had the potential to change.

Contracts and documentation process was a little slow, some of this due to waiting for meetings, and also waiting for approvals with council. Communication throughout this stage...

We came to 101 Residential after a bad experience and lost deposit with Beaumonde Homes. 101 worked with us from the start to design our dream 500 sqm home.

Design: 101 did an amazing design, which took advantage of the views and the size of our family. We worked with the local team (John Heslop) to design a truly custom home - we absolutely love it inside and out.

Price: Having had prices from other builders, we were really happy with the price from 101... great value.

Pre start: was quick and painless. We found the 101 team really help...

We built in 2018 with 101 residential which had its ups and downs the only major issue and still ongoing issue is the roof cover colour bond roofing. The first initial job was atrocious I could have done better myself with a tin opener, 101 did the right thing and done repairs but still we are having issues with the roof sheeting with rusting sheets and screws the coastal provisions they put on there products are rubbish, the roof on my house is the biggest disappointment of the whole build and I am wondering what the roof will look like in another 2 years time if nothing is done by 101 to improve it.

Let’s start that by saying that 101 residential is a great builder my rating for them is five star.
Building a house is emotional, a huge decision in finding the right one with so many outfits screaming their deals and their giveaways that it’s difficult for an ordinary punter to find the right one.
So, after viewing many displays one asks why choose 101 Residential?
After walking into 101 John, our first contact, told us that he build, that the sign of a great builder is the one that fixes problems quickly and without fuss if and when they ari...

I started my building project reading reviews and could not really find a great one that I am happy with based on reviews. 
We went with 101 after looking at 2 other options.
Overall I am satisfied with the end result. Two people really worth mentioning. They are Kumudu and Mike Morley. There were several instances where we almost packed up and left 101 but Kumudu kept patching up and made us feel looked after. Kumudu also took extra time and care going though the design/drawings to make sure that our needs are met.
Initial planning started o...

Our first time building experience started off well with our unique home being drawn up perfectly and the 3D design giving us a good look of what we expected. Next step was our pre-start and it was well below par with many things missed and not received as expected.However this step was rescued with Ruth coming through and fixing alot of the errors. The most satisfying part of our build was the professionalism and expertise that our site supervisor Mike Morley showed. He went out of his way to make sure we were satisfied and he kept the job flowing the entire build, thanks Mike !

At every stage, from the initial meeting with the designer, to the final touches finishing the house with our supervisor, we've experienced great relationships with 101 Residential's staff. The designer listened and worked hard to make sure the design was practical and fitted our specification in terms of wants and budget. The pre-start process was collaborative and there was a lot of attention to detail, which made construction so much more straightforward. Communication was regular, any queries and requests were answered promptly and it was h...

Wouldn't touch these turkeys again. I went to them with a challenging, rear battle-axe block with significant retaining wall issues. I never hid it from them and gave them a very basic brief - over-size garage, garage access for 4WD's without 5 point turns, a 3 x 2 and all site-works included.

Took them months to come up with a solution to the retaining and site-works, but after allowing $60k for site-works they wanted another $70k more. At this stage no contract signed, I should have backed out, but didn't, figured I'd just encounter the same...

The build was well managed. There were a few hiccups with the accuracy of the drawings and inclusion of variations onto drawings. Checking of the drawings needs to be improved in the future.
All meetings were held on time and personnel were very knowledgeable and helpful.
Two points we would like to provide constructive feedback on are: (a) Premium grade finishes which were part of our package were not up to standard - in this case the carpet choice and we had to pay extra to upgrade to a 'premium' grade. (b) Kitchen design should include a dis...

Absolutely would Not build with them again. We’re just over 2 years down the line from move in date and still finding issues with our home; most recently that the rangehood flume was not connected, meaning the vented air was just going up into our roof space. Was discovered after partner was in the roof checking out something else, it appears the tubing was too short and then not rectified. Not exactly something we would’ve thought to check on in our final walk-through.
Also had numerous issues right from pre-start and throughout the build. Not...

I have been dealing with 101 for now a year where I have had to get the building and energy commissioner involved they issued a work remedy order which was just at the start of the covid-19 restrictions (after fighting this since June of 2019) they then requested a no end date because of the restrictions but was advices of how to do the external fixing by the B&E after they had asked and the internal damage was to be completed after the restrictions have been lifted (we were lenient enough to give them the extra time to do the water ingress dam...

From Design to handover, the team at 101 were extremely professional and helped us create our dream house. The communication from the 101 Team was prompt and professional throughout the entire journey. Highly recommend using them for your next home. Special mention to Matt, Mick and Ruth who were amazing!

101 were great to deal with. Site supervisor was fantastic. Each stage of the build was communicated to us and if we have any issue or concerns 101 were there to support us though the whole journey. We were very happy with the end product and recommend 101 for sure.

We have been in our home for 4 months. After nearly 40 years of living in early 20th century homes, we took a plunge to build our first new home.

We joke that we are building our own nursing home. With an unusual block shape, and tight specification of building footprints, the design also needed to make the most of the block’s great setting. This all presented a real challenge to designer Craig Long of 101 Residential. We wanted 2 master bedrooms - one up and one down, wide doors and corridors in case we ever become wheelchair reliant. We als...

I cannot thank the team at 101 enough for all of their hard work, advice, professionalism and high quality standards throughout. They fixed any minor issues and kept us informed throughout the entire build. Key handover was fantastic and we are still enjoying the adrenaline of having a beautiful house! Thankyou to Ruth, Trent and Sean for the entire process.

From start of sale, prestart, beginning of construction, during the construction,finish of construction and to handover and after handover this builder cannot fault any single things. I am not building for first time and from my experience 101 have excellent on customer service and excellent on quality of build. especially sale person John, prestart Tanya, customer relationship officer Ruth, and site supervisor Mick are very good. If I will building again will using 101 and also recommend to anyone for this builder.

101 build the house while we were living in Dubai. From the Sales stage up to Pre Start, we received valuable advice from Kumudu (Sales Contact) and Tanya (Pre Start contact). Our house was built on a custom design and we received valuable advice on managing expectation while meeting council requirements.
During the construction stage Mike and Ruth did a great job. Ruth gave periodic updates on the work and Mike was a such a nice person who look after the construction work very well. Supervisor, Mike and 101 team was so helpful to complete the...