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This week we moved into our brand new home with 101 Residential. The service has been great from Matt our Sales Rep who was a wizz at helping us make tweaks to our floor plan to suit us, Kaidee our Client Liaison who was such a pleasure to deal with, being ahead of the game and getting to me with updates before I even needed to ask and Brent our Supervisor, continuing to look after us post handover which just sets the whole experience.
Feeling super blessed, more so then ever with how chaotic the industry is at the moment. Thanks 101 for helping us build our dream home.
Smooth, no hassle and pleasant experience
This is my second house with Scott Park group, my first one was with Redink and the experience with 101 Residential has been nothing short of exceptional. From the time I started dealing with my Sales Consultant to my building supervisor and not but not least my Client liaison officer everyone has worked together to make my house building journey smooth and easy. Pretty much every minor detail have been taken care which resulted in a smooth handover process 2 weeks earlier than originally anticipated.
Our Dream Home
Our sales process started and, what we thought was great, turned out to be quite difficult as when we started the contract process we discovered that a lot of the things that had been discussed and agreed were not included, as well as changes being made that we weren’t aware of. At this point though, a new GM Peter started and shuffled a few things/people around and things got better from there. Peter assigned us to Steph, pre-construction client liaison, and I can honestly say that Steph is an absolute asset to 101. Steph is the reason we didn...’t walk away from the build and I’m so glad as it just kept getting better from there. We moved on to the construction stage and had Trent as site supervisor and then Tom at the latter stage and nothing was too much for these guys. They were so approachable, if anything went wrong they were straight on it, and they both went over and above our expectations. Sarah, client liaison, again could not have done more for us. Even any small issues after the build (and the team at 101 are complete perfectionists so there wasn’t many) she was straight on it. The level of workmanship and attention to detail on the house has blown us away. I hope I never have to build again because 101 Residential have given us our dream home, but if I did, I’d definitely build with 101 again!
We love our beautiful new home!
We would like to thank the team at 101 residential for a job well done! We are very happy with our beautiful new home and appreciate all the hard work by their team. While it may be too early to say, the quality of the work appears to be really good and this was also observed by our independent building inspector.
Our site supervisor, Tom, has been great, well organized, and on top of things. Our journey with 101 started with a fantastic sales and design experience. Our designer (Sean) was one of a kind and too bad he is no longer with the 101...
Excellent build and service!
Overall we have had a fantastic experience with 101 Residential.
The sales stage was fantastic. Dan was professional and really helpful and helped us achieve the home we wanted through multiple revisions of the plan. To ensure he kept our business, he included plenty of extras in our contract and also fixed the pricing in some areas that had the potential to change.
Contracts and documentation process was a little slow, some of this due to waiting for meetings, and also waiting for approvals with council. Communication throughout this stage...could be a little better to keep us informed. The build was very fast and the site supervisor Brent was extremely thorough, had great communication and knew exactly what was happening on site. Even though we had a building inspector, Brent had already gone through the house before final inspection and had marked up every little thing that needed correcting / touching up. The build quality is excellent, no issues at all with anything not working, or not being completed to specification, therefore construction and handover was seamless.
We love our amazing home - thanks to the 101 team
We came to 101 Residential after a bad experience and lost deposit with Beaumonde Homes. 101 worked with us from the start to design our dream 500 sqm home.
Design: 101 did an amazing design, which took advantage of the views and the size of our family. We worked with the local team (John Heslop) to design a truly custom home - we absolutely love it inside and out.
Price: Having had prices from other builders, we were really happy with the price from 101... great value.
Pre start: was quick and painless. We found the 101 team really help...ful in suggesting great finishes within our budget. Build process & quality: Trent Mila was our Construction Manager. Trent was excellent, ensuring a fantastic build with a real focus on quality. 101 built our 500sqm 2 story home in 12 months and we love it.
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We built in 2018 with 101 residential which had its ups and downs the only major issue and still ongoing issue is the roof cover colour bond roofing. The first initial job was atrocious I could have done better myself with a tin opener, 101 did the right thing and done repairs but still we are having issues with the roof sheeting with rusting sheets and screws the coastal provisions they put on there products are rubbish, the roof on my house is the biggest disappointment of the whole build and I am wondering what the roof will look like in another 2 years time if nothing is done by 101 to improve it.
Very good builders, flexible, timely, and high quality work
Slight period of communication breakdown and delays during pre-start but after staffing changes our job was taken over by pre-site coordinator Steph who worked diligently to rectified everything. Steph was absolutely excellent! Highly motivated, excellent communication, professional, resourceful & knowledgeable. Our site Manager Brent has also been great, prompt communication & organised.
Loved everything about 101 strongly rate them as excellent
Let’s start that by saying that 101 residential is a great builder my rating for them is five star.
Building a house is emotional, a huge decision in finding the right one with so many outfits screaming their deals and their giveaways that it’s difficult for an ordinary punter to find the right one.
So, after viewing many displays one asks why choose 101 Residential?
After walking into 101 John, our first contact, told us that he build, that the sign of a great builder is the one that fixes problems quickly and without fuss if and when they ari...
Great Process Great Build
At every stage, from the initial meeting with the designer, to the final touches finishing the house with our supervisor, we've experienced great relationships with 101 Residential's staff. The designer listened and worked hard to make sure the design was practical and fitted our specification in terms of wants and budget. The pre-start process was collaborative and there was a lot of attention to detail, which made construction so much more straightforward. Communication was regular, any queries and requests were answered promptly and it was h...elpful to get the fortnightly schedule updates. The supervisor was extremely professional; he paid very close attention to detail, proactively picking up potential issues and organising corrections/reworks whenever needed - though these were minimal. The one main issue we did have with some cavity doors, he worked and reworked until we had a solution that would last, rather than going for any quick fix. So we are really happy with the build quality and the finishings on the house. Variations were minimal on both sides because of the attention to detail and so the project is pretty much on the initial budget. Would recommend 101 Residential with no qualms.
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A Fantastic Build and Great People
The build was well managed. There were a few hiccups with the accuracy of the drawings and inclusion of variations onto drawings. Checking of the drawings needs to be improved in the future.
All meetings were held on time and personnel were very knowledgeable and helpful.
Two points we would like to provide constructive feedback on are: (a) Premium grade finishes which were part of our package were not up to standard - in this case the carpet choice and we had to pay extra to upgrade to a 'premium' grade. (b) Kitchen design should include a dis...
From design to handover... AMAZING!
From Design to handover, the team at 101 were extremely professional and helped us create our dream house. The communication from the 101 Team was prompt and professional throughout the entire journey. Highly recommend using them for your next home. Special mention to Matt, Mick and Ruth who were amazing!
Fantastic build in great time. thanks 101
101 were great to deal with. Site supervisor was fantastic. Each stage of the build was communicated to us and if we have any issue or concerns 101 were there to support us though the whole journey. We were very happy with the end product and recommend 101 for sure.
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House with a Difference
We have been in our home for 4 months. After nearly 40 years of living in early 20th century homes, we took a plunge to build our first new home.
We joke that we are building our own nursing home. With an unusual block shape, and tight specification of building footprints, the design also needed to make the most of the block’s great setting. This all presented a real challenge to designer Craig Long of 101 Residential. We wanted 2 master bedrooms - one up and one down, wide doors and corridors in case we ever become wheelchair reliant. We als...o wanted a home with some classic design features rather than a modern concrete box. We wish to thank Craig who, with a lot of patience, worked with us to create the design we wanted. He is creative, very insightful, and understood what we were trying to achieve. The pre-start team also helped us get there within the confines of what a project builder can offer. The build commenced at the end of January, and we moved in before Christmas. Client liaison Ruth Fenton provided great support whilst the build was happening. Finally, we wish to thank our wonderful supervisor Mick, who dealt with our issues and concerns, when they arose, with a lot of efficiency. He listened, advised and nurtured us through the build process. He was always there for us.
Perfect process from start to finish!
I cannot thank the team at 101 enough for all of their hard work, advice, professionalism and high quality standards throughout. They fixed any minor issues and kept us informed throughout the entire build. Key handover was fantastic and we are still enjoying the adrenaline of having a beautiful house! Thankyou to Ruth, Trent and Sean for the entire process.
Questions & Answers
We are having a very average experience so far and regretting our choice to build our home.
Can anyone indicate build times at the moment? Our slab is apparently not going down till mid year- how long after that?
I have heard you guys are raising your prices due to the grants. Can you confirm this? I had a meeting with one of your salesmen on Friday who confirmed you were, stay clear of this company!
Hey Colin, I have been looking into doing a new build with this new grant on offer and was sceptical with most builders increasing there prices since the grant announcement. I have learnt that the building industry has been in a slump the last 6 years with tradesman have their wages reduced. With an increase in demand the cost of building increases. As of 11 June 101 Residential have not increased their prices yet but will in the near future as are all the builders. I will looking into designs asap to try and lock in a price that can be decided upon once i have financial confirmation from my broker. Goodluck
The house we are building as gone up over 30 thousand in less than a year.
Have anyone recently built with 101? How is their build quality ? Like some of their house design but feel a bit horrified to proceed after looking at google reviews, do not wanna stuck with a leaking house since this is a huge investment.
We completely understand your concerns when making such an important decision. We can say 101 have built over 1400 homes since 2011. Initially along that journey and through the building boom, all builders had some quality issues if we are honest with ourselves, 101 were not immune to that and we have since addressed this.
We spent a lot of time developing an upper floor detailing and weatherproof system that in our view leads the market in ensuring a quality, safe, watertight home for your family that is unique to 101.
Please feel free to contact us and we explain what 101 currently do different to other builders so we can give you piece of mind.
Regards the 101 team.
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