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Mick made the difference
We had a rocky start with 101 seriously underestimating site works and slack with helping us design a practical house. Do not rely on their drafting team to put it together! However when it came to the a actual build, our site manager, Mick Mandaglio, was nothing short of brilliant, being accessible, responsive and highly professional. He was flexible and helpful with getting our externally organised tradies in at the right time. What really saved the day was being able to work things out direct over the mobile rather than going through the of...fice. Mick takes ownership of 'duty of care' and at one stage supplied additional fixtures to fix design issues which he determined should have been picked up by the office at drafting stage. Without him this review would have been 3 stars. Thanks, Mick, for making the difference and for ensuring a fantastic result!!! It was a pleasure working with you!!
A dream come true
This is the second house that we have built, and in the 10 intervening years the process has changed considerably - and for the better! 101 helped us to customise our home and create something unique and perfect for our needs as an older couple who are downsizing. A special thanks to Brent our Project Manager who made it all come together with such a satisfying result.
Delighted with the result
First house we have built so we were going in with little knowledge of the process.
Superb customer service from initially dealing with Andre in sales, Ashlea and Tracey during prestart then onto Ruth our liaison and Brent our Supervisor during the building.
The whole process was a lot easier than I expected and the team at 101 were quick and professional when any issues or questions we had arose.
Some initial problems with the site due to cap rock, but once the slab went down the house went up very quickly.
Our build is at the more affordab...
Very cooperative and understanding staff
It was very good experience with 101 and all of their staff. From design to all of stages of completion. We started in Feb 2018 and they completed within time frame what they promised. They are very eager to work with clients and responsive if there was any issue relating to any thing
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Very happy with design and build!
We started in early 2018 assessing different builders and shortlisted 101, Danmar and Summit. I have previously built with Impressions and Content, and was involved in my parents' builds with Dale Alcock and APG. Craig Long did an awesome design for us although it was a bit more expensive than the others. He was really impressive from the start with knowledge of the R code requirements, having a really functional and good looking design, and being able to work changes with us on the spot (unlike other places where a salesperson talks to you, an...d a drafter you never meet does the plans). Pre-start was a bit mixed with quite a good process to agree the plans and choices for colours, finishes etc, but being passed through many hands at this point and having a few things slip through the cracks in terms of documentation. 101 were good about it though and honoured everything that was agreed in emails even when it was missed in the contracts. Build itself started in Oct 2018 with supervisor Michael Morley who was awesome with quality of work, communication, suggestions on managing issues, and help contacting tradies for side jobs. Ruth Fentum managed the paperwork in this time and was really on the ball with super prompt and clear communication, so we really appreciated that. We got to lock up in Jul 2019 and handover in Sep 2019 and overall really happy with the final product. Practical completion inspection was super thorough and guided through everything, much more comforting than other builds I've seen. Would happily recommend 101 to anyone building!
Great build with a great company
The build was of high quality and the company very easy to communicate with.
Our Supervisor 'Mike" ensured progress was constant , well managed and seamless (total build time 5 months and 1 week)
As this was a customized build the company offered various options to accommodate us to ensure the house was well designed for livability and efficiency.
The few minor issues were quickly sorted and the company's response to plan changes were prompt.
We're both very happy with the workmanship and professionalism of the company and found them to be very flexible and innovative.
Thanks guys. Well done
House construction through 101 Residential.
The Build was well manage by Michael Morley from 101. He was easy to get along with and kept the trades flowing till the house was complete. Being an owner builder on the front house of that property I was impressed with his organization. Can’t fault the workmanship and any issues were resolved quickly in fact they were waiting on me to make decisions. Final cost went up but we changed the whole layout to accommodate the difficult STIRLING council.
We have loved our experience from start to finish with 101. We met with Jadon so many times before deciding on a final plan and he was always more than obliging to work with us and our many changes to our plans including our desire for polished concrete -which is something not a lot of other builders offer. Mike ensured the building went fast, and the finished product was exactly what we wanted. And when any concerns did come up along the way Ruth was always easy to deal with and always went into great detail to ensure we were kept in the loop of the progress.
Our build was well managed by Mike our supervisor. Very professional and accomodating. Mike has a great relationship with his contractors and therefore resulted in an efficient build with a very high level of finish. There were no hidden costs along the way. Overall extremely happy.
Fantastic Building Company
101 Residential is a fantastic company to build with. They were easy to deal with from start to finish and very quick to answer any quires or concerns we had with our build. The house was completed in record time and there was never a job too big or too hard for them to tackle. I would recommend this building company to everyone as they made our first build very enjoyable and one to remember!
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Amazing Building Experience
We recently completed our first time build with 101 Residential and would not hesitate to build with them again or to recommend to a friend. We initially chose 101 from the quality of their display homes and the helpful guidance from the representative Stefan. The whole process was painless and incredibly efficient thanks to the guidance and can-do approach of our foreman Michael. We cannot stress how helpful and accommodating he and 101 Residential were the whole way through. The result is a beautiful and meticulously built forever home for our family. We cannot recommend 101 Residential highly enough.
We had an amazing experience with our build with 101. Chris the designer was super patient & helpful with our choice to build with 101 & designing our amazing house. As first time builders we were very overwhelmed with the process however Chris made it all sound so easy & nothing was a problem.
We had a few hiccups during the prestart & initial build phase with changing of staff & fill ins but this was soon forgotten once we were under the care of Ruth & Michael. They were fantastic. We couldn't of asked for a better team. The build seemed ...
Michael our Super-visor is Super-man
The fact is, we are the most pedantic and particular people you could ever meet. Yet we couldn't be more thrilled with the work of Michael our supervisor, Craig our sales and design consultant and Ruth our construction manager, throughout our design and build. Their efforts all the way through to ensure our high personal standards were exceeded by their professionalism and work, goes along way to me being confident that we will build with 101 again in the future. This isn't to say that the pre-start (poor experience with Ashlea) and initial bui...ld phase under a different supervisor didn't have multiple delays and problems. But the way 101 communicated with us, dealt with our concerns and fixed the problems by sending us Michael to finish our build (dismissing the first supervisor) shows that they are a company that works with their clients and work very hard to ensure the final product is something they and we are extremely proud of. The cost to value ratio on our build is extraordinary! People I know in the building industry are blown away at the quality and inclusions for the price we paid. We couldn't be happier with our finished home, after PCI service and the overall experience. Just amazing. Thank you Michael, Craig and Ruth.
Well Done! Completed within 6 months
From the beginning of this project our property was managed very well & our site supervisor was extremely helpful & patient with all our queries.
Workmanship was of a very good standard, we are very pleased with the completed product & the fact it was built in only 6months. Well done 101.
We had a few minor hiccups along the way but these were dealt with quickly & efficiently, which was great to see.
One of the easiest builds I’ve ever been apart of, congratulations 101 Residential.
We have now moved into our new home and are very happy with the result. This is our second build with 101 Residential, as we have built with them six years ago. We had full confidence 101 will deliver and are very satisfied with the whole process. Our experienced design consultant Andre produced an excellent floor plan to exactly suit our needs. Office support at the pre-start with Tanya and through the construction with Ruth was excellent. The build was fast and pain free with our supervisor Trent. Can’t fault quality and service.
Thank you, everyone involved! Well done 101!
Questions & Answers
We are having a very average experience so far and regretting our choice to build our home.
Can anyone indicate build times at the moment? Our slab is apparently not going down till mid year- how long after that?
I have heard you guys are raising your prices due to the grants. Can you confirm this? I had a meeting with one of your salesmen on Friday who confirmed you were, stay clear of this company!
Hey Colin, I have been looking into doing a new build with this new grant on offer and was sceptical with most builders increasing there prices since the grant announcement. I have learnt that the building industry has been in a slump the last 6 years with tradesman have their wages reduced. With an increase in demand the cost of building increases. As of 11 June 101 Residential have not increased their prices yet but will in the near future as are all the builders. I will looking into designs asap to try and lock in a price that can be decided upon once i have financial confirmation from my broker. Goodluck
The house we are building as gone up over 30 thousand in less than a year.
Have anyone recently built with 101? How is their build quality ? Like some of their house design but feel a bit horrified to proceed after looking at google reviews, do not wanna stuck with a leaking house since this is a huge investment.
We completely understand your concerns when making such an important decision. We can say 101 have built over 1400 homes since 2011. Initially along that journey and through the building boom, all builders had some quality issues if we are honest with ourselves, 101 were not immune to that and we have since addressed this.
We spent a lot of time developing an upper floor detailing and weatherproof system that in our view leads the market in ensuring a quality, safe, watertight home for your family that is unique to 101.
Please feel free to contact us and we explain what 101 currently do different to other builders so we can give you piece of mind.
Regards the 101 team.
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