- Sign in
- Write a review
101 Residential
AriPerth, WA
- Verified customer
Mixed bag
I started my building project reading reviews and could not really find a great one that I am happy with based on reviews.
We went with 101 after looking at 2 other options.
Overall I am satisfied with the end result. Two people really worth mentioning. They are Kumudu and Mike Morley. There were several instances where we almost packed up and left 101 but Kumudu kept patching up and made us feel looked after. Kumudu also took extra time and care going though the design/drawings to make sure that our needs are met.
Initial planning started o...
1 comment
Review collected in partnership with 101 Residential
JamesPerth, WA
- Verified customer
101 residential-REVIEW>
After a 5 year battle it seems that just a 1 positive phone call could resolve some clarity and hopefully change my mind in 101
Hopefully 101 and this build has made a turn for the good and my house will be my home. I will endeavour to update this and see how it goes.
1 comment
101 Customer Service101 Residential
Hi James,
We're disappointed that your experience hasn't met our expectations. We enjoy and celebrate all the great stories that are posted here, but we feel the disappointing stories more....
Read more The Team have been working hard to turn the result around for you, and we hope you're now enjoying the 101 experience we all expect, with the results you're looking for coming into view. Regards, The 101 TeamOther Home Builders
Brighton Homes
5.0(516)
Dale Alcock Homes South West
4.9(374)
Celebration Homes
4.8(930)
Hotondo Homes
4.8(660)Questions & Answers
Kylee Smithasked
We are having a very average experience so far and regretting our choice to build our home.
Can anyone indicate build times at the moment? Our slab is apparently not going down till mid year- how long after that?
No answers
Colin M.asked
I have heard you guys are raising your prices due to the grants. Can you confirm this? I had a meeting with one of your salesmen on Friday who confirmed you were, stay clear of this company!
2 answers
Hey Colin, I have been looking into doing a new build with this new grant on offer and was sceptical with most builders increasing there prices since the grant announcement. I have learnt that the building industry has been in a slump the last 6 years with tradesman have their wages reduced. With an increase in demand the cost of building increases. As of 11 June 101 Residential have not increased their prices yet but will in the near future as are all the builders. I will looking into designs asap to try and lock in a price that can be decided upon once i have financial confirmation from my broker. Goodluck
The house we are building as gone up over 30 thousand in less than a year.
Helenasked
Have anyone recently built with 101? How is their build quality ? Like some of their house design but feel a bit horrified to proceed after looking at google reviews, do not wanna stuck with a leaking house since this is a huge investment.
1 answer
101 Customer Service101 Residential
Hi Helen,
We completely understand your concerns when making such an important decision. We can say 101 have built over 1400 homes since 2011. Initially along that journey and through the building boom, all builders had some quality issues if we are honest with ourselves, 101 were not immune to that and we have since addressed this.
We spent a lot of time developing an upper floor detailing and weatherproof system that in our view leads the market in ensuring a quality, safe, watertight home for your family that is unique to 101.
Please feel free to contact us and we explain what 101 currently do different to other builders so we can give you piece of mind.
Regards the 101 team.
Other Home Builders
Brighton Homes
5.0(516)
Dale Alcock Homes South West
4.9(374)
Celebration Homes
4.8(930)
Hotondo Homes
4.8(660)
G.J. Gardner Homes
4.7(1,260)
SJD Homes
4.9(239)
Carlisle Homes
4.7(5,219)
McDonald Jones Homes
4.7(1,069)
Domaine Homes
4.8(278)
True Value Homes
5.0(127)
Stroud Homes
4.7(377)See all Home Builders ›
Contact info for 101 Residential
Related Articles
Tips for Choosing a Home Builder
Ready to build your dream home? For the best outcome, a lot of planning prior to building is recommended, so here are some tips to help you with choosing a home builder.
Wendy Z.14 Feb 2020Making ProductReview.com.au's home builder reviews work for you
A quick guide to getting the most out of ProductReview.com.au when researching home builders. If you're feeling overwhelmed by information, we're here to help you cut through the noise and easily pinpoint the most useful reviews for your situation.
Nathan S.14 Feb 2020The best home builders in 2020
ProductReview.com.au has an extremely active community reviewing home builders all over Australia. We've harnessed their collectively knowledge to deliver a comprehensive list of the best builders in NSW, VIC, QLD, WA, SA, ACT, TAS, and an overall #1 winner for the whole country.
Nathan S.7 Nov 2019
Other Home Builders
Brighton Homes
5.0(516)Dale Alcock Homes South West
4.9(374)Celebration Homes
4.8(930)Hotondo Homes
4.8(660)
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
101 Customer Service101 Residential
Thanks for your feedback Ari, we're happy to hear that you are happy with the final product. While we'd prefer to hear that the entire journey was exceptional, we know there were areas of your journey...
Read more that we would have liked to improve. We know the ideal building journey should include as few individual contacts as possible, and that's always our aim. Changing Prestart Consultants is not ideal, and then changing Supervisors is an added disruption that we'd also prefer to avoid. However, changes within the team are occasional necessary to make sure we're always raising the bar for our service delivery. Your prestart experience is not the standard we hold ourselves to. However, due to the changes we've made, we're confident your experience would be very different today. There is certainly nothing for us to gain by confusing our customers. We enjoy our days far more when our customers have clarity, and we'll always strive for that.