101 Residential

101 Residential

 Verified101residential.com.au
101 Residential
4.7

332 reviews

PositivevsNegative
93% · 30819 · 6%

Reviews

332 reviews
332 reviews
vac
vacPerth, WA
  Verified
Giselle
GisellePerth, WA
  Verified
Customer Service
fgr2rrr
fgr2rrrPeel, WA
  Verified
Site Admin
Plumbing & Waterproofing
jodiem
jodiemPerth, WA2 posts
  Verified

Wonderful staff with an eye for detail

I’m in the pre-construction phase of my first build & so far so good…I’ll post more info as things progress. I’ve been really impressed with all the staff at 101 Residential in my journey so far - their genuine engagement, excellent customer service & eye for detail have been so appreciated…especially my Design & Sales Consultant, Carolina, who helped me take the thoughts & ideas I had, & translate them onto paper, to design a home I love. Thank you =) Show details
Kurtis
Kurtis
  Verified

101 Residential - Top Notch

We’ve been working with Carolina since the very first phone call with 101 Residential. She has been engaging and professional, insightful and authentic throughout. Providing us with brilliant support and guidance whilst not being afraid to challenge our perceptions to ensure the best outcome. Stoked to be working with her throughout the journey so far and can’t wait for the next milestones. Show details
Adrian Robinson
Adrian Robinson2 posts
  Verified
Thomas Woods
Thomas Woods
  Verified

My absolute first home

I'm as of now fabricating my absolute first home with 101 Residential.
As a first home manufacturer I have had such countless inquiries and have been sufficiently fortunate to have Danielle as my Sales Rep who has been so useful and responsive. Danielle had the option to plunk down with me and plan a home that fits impeccably onto my square of land utilizing thoughts and motivation from a portion of 101's dazzling presentation homes. I can't until it's done! Show details
Alita M.
Alita M.Perth, WA3 posts
  Verified

2 Years in our beautiful 101 Residential House

- Initial planning and design process was excellent, they really listened to our wishes & accomodated our changes
- Smooth build process, super quick & to schedule
- Post build inspections & follow ups have been timely and any of our queries or concerns were addressed with no awkwardness.
- Highly recommended builder

from A & D in Shelley, WA Show details

Michael M.
Michael M.
  Verified
Ahmad A.
Ahmad A.Perth, WA3 posts
  Verified

Great building journey with 101 Residential

This was our first time building a house as we made a decision to have something more intimate and unique. Our experience with 101 Residential has been a pleasure in all aspects. We appreciate the efforts put in by all concerned - sales, admin, trades and everyone behind the scenes who have helped to produce our beautiful home.
Amazing customer service during whole building process and after handover.
We would love to recommend 101 Residential to anyone who needs to build custom design house in the future. Keep up the good work Show details
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Vicki Price
Vicki Price2 posts
  Verified

Build and quality happy with had some issues they have been rectified

Happy with the build had a couple of issues that 101 have promised to rectify. It was a tuff market to build in with the lack of contractors and everyone building at the same time. The options that 101 offer are of good quality and there is plenty of options. We did have a few clients liaison officers but during these times it would be a tuff job. Show details
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
Amber
AmberPerth, WA
  Verified

Fantastic Experience

This week we moved into our brand new home with 101 Residential. The service has been great from Matt our Sales Rep who was a wizz at helping us make tweaks to our floor plan to suit us, Kaidee our Client Liaison who was such a pleasure to deal with, being ahead of the game and getting to me with updates before I even needed to ask and Brent our Supervisor, continuing to look after us post handover which just sets the whole experience.

Feeling super blessed, more so then ever with how chaotic the industry is at the moment. Thanks 101 for helping us build our dream home. Show details

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SAD
SADPerth, WA2 posts
  Verified

Heartbreaking experience

I am still at a loss as I am writing this. I have built several times before, thought I had learned my lessons, and proceeded with a very cautious approach. Nevertheless 101 Residential have shown they have no regard for doing the right thing, and it’s all about profits, regardless of the impact to their customers . Once they have your deposit, they believe they have a license to do whatever they want. Let’s prove them wrong. I am happy to provide support/ join forces with anyone who has had the same experience or needs support. Please be wary of this builder, for your sake, the sake of your family, and your hard earned dollars! Show details
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Veeru43
Veeru43Perth, WA5 posts
  Verified

Smooth, no hassle and pleasant experience

This is my second house with Scott Park group, my first one was with Redink and the experience with 101 Residential has been nothing short of exceptional. From the time I started dealing with my Sales Consultant to my building supervisor and not but not least my Client liaison officer everyone has worked together to make my house building journey smooth and easy. Pretty much every minor detail have been taken care which resulted in a smooth handover process 2 weeks earlier than originally anticipated. Show details
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Ruth
RuthPerth, WA
  Verified
Mehran
MehranPerth, WA
  Verified
Customer Service
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Premium Mont Blanc
Premium Mont Blanc Perth, WA
  Verified
Customer Service
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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fmcdermott
fmcdermottPerth, WA3 posts
  Verified
Timeliness
Chris
ChrisPerth, WA
  Verified
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Jonathan Cowper
Jonathan CowperWestern Australia
  Verified
Customer Service
Electrical & Lighting
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Stroodle
StroodlePerth, WA5 posts
  Verified

Roof issues

We built in 2018 with 101 residential which had its ups and downs the only major issue and still ongoing issue is the roof cover colour bond roofing. The first initial job was atrocious I could have done better myself with a tin opener, 101 did the right thing and done repairs but still we are having issues with the roof sheeting with rusting sheets and screws the coastal provisions they put on there products are rubbish, the roof on my house is the biggest disappointment of the whole build and I am wondering what the roof will look like in another 2 years time if nothing is done by 101 to improve it. Show details
Customer Service
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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North Coogee
North CoogeePerth, WA2 posts
  Verified

Very good builders, flexible, timely, and high quality work

Slight period of communication breakdown and delays during pre-start but after staffing changes our job was taken over by pre-site coordinator Steph who worked diligently to rectified everything. Steph was absolutely excellent! Highly motivated, excellent communication, professional, resourceful & knowledgeable. Our site Manager Brent has also been great, prompt communication & organised. Show details
Jacobson Family
Jacobson FamilyPerth, WA3 posts
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Ari
AriPerth, WA
  Verified
Customer Service
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Lloyd and Mel
Lloyd and MelPerth, WA
  Verified

Rollercoaster ride

Our first time building experience started off well with our unique home being drawn up perfectly and the 3D design giving us a good look of what we expected. Next step was our pre-start and it was well below par with many things missed and not received as expected.However this step was rescued with Ruth coming through and fixing alot of the errors. The most satisfying part of our build was the professionalism and expertise that our site supervisor Mike Morley showed. He went out of his way to make sure we were satisfied and he kept the job flowing the entire build, thanks Mike ! Show details ·  1
Customer Service
Site Admin
Transparency
Ian
IanPerth, WA
  Verified
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Chris
ChrisPerth, WA3 posts
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Electrical & Lighting
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David H.
David H.Western Australia4 posts
  Verified
Transparency
Chanelle F.
Chanelle F.Perth, WA
  Verified
Customer Service
Timeliness
Structural Integrity
Electrical & Lighting
Flooring
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Brooke
Brooke6 posts
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Luke and Kimberley
Luke and KimberleyPerth, WA
  Verified

From design to handover... AMAZING!

From Design to handover, the team at 101 were extremely professional and helped us create our dream house. The communication from the 101 Team was prompt and professional throughout the entire journey. Highly recommend using them for your next home. Special mention to Matt, Mick and Ruth who were amazing! Show details ·  1
Coster
CosterPerth, WA
  Verified

Fantastic build in great time. thanks 101

101 were great to deal with. Site supervisor was fantastic. Each stage of the build was communicated to us and if we have any issue or concerns 101 were there to support us though the whole journey. We were very happy with the end product and recommend 101 for sure. Show details ·  1
Trish
TrishPerth, WA2 posts
  Verified
Sophie and Jo Totham
Sophie and Jo Totham
  Verified

Perfect process from start to finish!

I cannot thank the team at 101 enough for all of their hard work, advice, professionalism and high quality standards throughout. They fixed any minor issues and kept us informed throughout the entire build. Key handover was fantastic and we are still enjoying the adrenaline of having a beautiful house! Thankyou to Ruth, Trent and Sean for the entire process. Show details ·  1
Shane
ShanePerth, WA3 posts
  Verified

Excellent Builder where any of big name builder cannot beat

From start of sale, prestart, beginning of construction, during the construction,finish of construction and to handover and after handover this builder cannot fault any single things. I am not building for first time and from my experience 101 have excellent on customer service and excellent on quality of build. especially sale person John, prestart Tanya, customer relationship officer Ruth, and site supervisor Mick are very good. If I will building again will using 101 and also recommend to anyone for this builder. Show details ·  1
Rikaz
RikazPerth, WA
  Verified
Project Home Builders

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PVP
PVPPerth, WA5 posts
  Verified
Site Admin
Structural Integrity
Electrical & Lighting
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Adrian and Hayley
Adrian and HayleyPerth, WA2 posts
  Verified
Charlie
Charlie
  Verified

Very happy with the final product

I had a custom build developed with 101 which was well managed and built before the deadline.
Overall the quality of the work was great, issues were communicated and resolved effectively.
I am very pleased with my new home and I will recommend 101 to friends and family when looking to build. Show details ·  1
Chris and Rach
Chris and RachPerth, WA
  Verified

Outstanding Site Supervisor- Mick

We had a very rough and disjointed prestart process, but thank goodness Mick was our site supervisor. He was on to everything and ensured that the build went smoothly. We genuinely felt confident with Mick overseeing our build. Our home is finished to a high standard and we are extremely happy with the quality workmanship. We had a couple of issues at the start with site works, but the General Manager worked with us to resolve the issue. The final cost matched the estimated cost and the build was completed ahead of schedule, which was great. Our home has turned out stunning, and a lot of that can be attributed to Mick and his team's dedication. Show details ·  1
Timeliness
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