??!
1 photo
1300 Flowers
4.6 from 1,126 reviews · View Statistics

Reviews

3.9

8 reviews
3
(0)
2
(0)
  • Product Quality
    3.9 (8)
  • Return Claim MadeYes (8) · No
  • Customer Service
    4.2 (6)
Previous
Next

Reviewer Photos & Videos

Dee

DeeSouth East Queensland, QLD

HORRIBLE

published

Sent flowers to my 80 year old grandma, paid extra to have them delivered early - they not only did not arrive the day I ordered them for..I had my 80yr old Nan, walking around the house at 9pm at night looking for them, then the company had the nerve to say I was lying rather then looking at their staff who clearly do not care and are the lairs.. Worst experience ever and would tell everyone to be cautious and not use 1300 flowers.. horrible horrible company

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
1 comment
1300 Flowers
Customer S.1300 Flowers
Nigel

NigelCentral Highlands and Goldfields, VIC

Flower deliveries made easy.

published

Perfect in every way. Would highly recommend this product. Why would you use any other service.
Was pleasantly surprised how easy it was to get the flowers delived to correct address.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationTelephone
1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much for your lovely review, Nigel! So happy you've enjoyed your experience with us!

The reviewer stated that an incentive was offered for this review

Nick S.

Nick S.

  • 3 reviews

Great service

published

Very nice rose, and quality chocolate, thank you, well done guys, will order from your guys again. Decent price too. Box can be bit more details but still good . TA

Product Quality
Customer Service
Return Claim MadeYes
1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much for your review, Nick!

The reviewer stated that an incentive was offered for this review

Physical Shops

Find out how 1300 Flowers compares to other Physical Shops

Know better, choose better.

Compare all

Annual birthday present to my sister in Perth. I most likely will never see her again.

published

I found all personel so helpful. They couldnt do enough for me to ensure I got to place my order and have it delivered on time. Amazing! I was having an awful frustrating time accessing my order but they went out of their way to solve my difficulties.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store Location1300 Flowers On _ Line
2 comments
1300 Flowers
Customer S.1300 Flowers

Hi Beagyve! We strive to provide the best experience possible, and are so happy to hear we could assist you on such a special day! Have a wonderful day!

Beagyve
Beagyve

I'll be doing the same this time next year , fingers crossed.
Beagyve.

Fiona

FionaSydney, NSW

Great gift idea if you are interstate

published

Simple , easy and affordable. Would of liked them to be a little fresher. Great choice of flowers. Would of liked more variety in the colours. Flowers were a little brown

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Fiona, I am so pleased you've enjoyed our service, I would be happy to look into the flower quality for you, would you have the order reference at all?

Louie

Louie

  • 2 reviews

Gorgeous flowers at my fingertips!

published

So easy to order online with confidence that the flowers will be quality and that they will be delivered to their destination on time! Everyone's happy: the sender and the recipient. A win-win situation! thanks 1300 flowers

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store Location1300 flowers
1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Louie, I'm so glad to hear that it was great service all while being a quick and easy process! We look forward to assisting you again in the future!

Cassandra

CassandraSouth East Queensland, QLD

  • Verified customer

Quick delivery horrible service

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
3 comments
1300 Flowers
Customer S.1300 Flowers

Hi Cassandra, I'm sorry we've caused so much disappointment. I'm having a hard time locating your order using your name, can you please provide me with your order reference code? Thank you.

Cassandra
Cassandra

AIDEN booked on the 11th feb

1300 Flowers
Customer S.1300 Flowers

Thank you Cassandra, we will be in touch shortly.

So easy

published

I have used the 1300flowers web site several times and have found it easy to navigate, the products purchased have always been delivered on time. When items have needed to be substituted, due to seasonal demand, I was kept informed.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Glenn, thanks for your awesome review. We are glad that we could make the order process so simple and easy for you. Have a great day!

See all 1300 Flowers reviews

Questions & Answers

Sarah A

Sarah Aasked

My order was not delivered. I’ve emailed customer service and heard nothing. Please provide an update ? Thank you. Order Receipt/Tax Invoice
Order Ref: MZNJO
Date Paid: 28/07/2018
PAID
1300 FLOWERS Pty Ltd
ABN: 90 127 045 845

1 answer
1300 Flowers
Customer S.1300 Flowers

Hi Sarah, We have been in contact with you about your order. Our courier has confirmed it was delivered and left at the front door at 1.12pm. I'm really sorry for any confusion this has caused. I will give you a call today to confirm this.

Get an answer from our members and 1300 Flowers representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.