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1300 Flowers

1300 Flowers (page 2 of 57)

4.6 from 1,126 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (557)
  • Return Claim MadeYes (8) · No (588)
  • Customer Service
    4.8 (505)
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Peter D'A

Peter D'ASouth East Queensland, QLD

Excellent

published

Process all on line. All good
In the past when I needed help, I rang up and was dealt with, with curtesy and respect.
Very happy with 1300Flowers.
Will continue to use your services.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much, Peter! We really appreciate you taking the time to write this kind review!

Margaret Cross

Margaret CrossGreater Melbourne (Inner), VIC

  • 2 reviews

great introduction to your company

published

-great choice of arrangements of varying prices
- first time I have used this facility but will certainly do so again
- recipients very impressed
-they sent me photos and I agreed with them

Product Quality
Customer Service
Return Claim MadeNo
1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you Margaret, we are so pleased you loved our service! We would love to assist you again in the future!

The reviewer stated that an incentive was offered for this review

Susan

SusanSouth East Queensland, QLD

  • Verified customer

For Older Family members

published

During this time, when we have to self isolate from Older Family Members, it great that company can send a gift of joy to them. Thank you for putting a smile on my mothers face while she can not see me.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBrisbane
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1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you Susan - we are so pleased to have been able to bring some joy in this difficult time!

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  • Verified customer

Wonderful experience

published

Great website, easy ordering, accurate delivery and beautiful flowers. Especially loved the sms and email to tell me they had been delivered. My Mum loved her flowers. Thanks for the great experience. :)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
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1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much for your recommendation Debbie! So happy you've had a great experience with us!

Gift great

published

As I stated happy with service my family were happy with gift I forwarded. I have used 1300 flowers before and will continue to use it when needed I the future.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
1300 Flowers
Customer S.1300 Flowers

So pleased to hear you love our service knoxie, we look forward to assisting you again in the future!

Attractive arrangement.

published

The prompt delivery was appreciated.
From what I was shown on a Face time call to the recipient the arrangement looked a little smaller than I had expected but it was colourful.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKingston Tasmania
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1 comment
1300 Flowers
Customer S.1300 Flowers

HI Adriana - Thank you for the great feedback. We are so pleased to hear you are happy with our service. If you would like to discuss anything further, please don't hesitate to contact me!

Easy & quick to order.

published

My niece had received some disappointing news, so I ordered some flowers late that same day for delivery the next day.She received them that afternoon and was delighted as they cheered her up.I ordered Gerberas as like myself are her favourites so she was so Happy with her surprise. The delivery was as I requested & the flowers were really fresh so thankyou 1300 flowers for making someone's Day.Regards Anne Dell

Incentivised ReviewNo
Return Claim MadeNo
Store LocationRedland Bay. Qld.
1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Anne, Thanks so much for the great review! I'm happy to hear that everything amazing for you! We look forward to helping you again in the future!

Pete Butcher

Pete ButcherSouth East Queensland, QLD

Great Service, Arrangements and Delivery

published

The staff on the phones are always friendly and efficient. The delivery is always spot on and I love the SMS notification when the flowers have been delivered. I use these guys all the time cause its just easy.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCall Centre team
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1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks Pete, we are so pleased our friendly team could assist you!

Excellent Service

published

I have only gratitude to express. The three orders I had submitted on Tuesday were delivered as promised on Wednesday. Each of our families was impressed with the packaging and contents of their Easter hampers. Thank you.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much for your recommendation Pat! So happy you've had a great experience with us!

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Debbie  G

Debbie GPerth, WA

  • 2 reviews

Great Flowers

published

Ordering process was super easy. Flowers were beautiful and prompt delivery too. Highly recommend. Thank you. Thank you. Thank you. Thank you thank you. Very nice and will use again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
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1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Debbie! Thank you so much for the lovely feedback. We're delighted to hear it was an easy and fast experience :)

Bouquet of fun 18th Bday

Bouquet of fun 18th BdayPerth, WA

  • 2 reviews

I got what I ordered and got a discount so really great!

published

Colourful bouquet fun balloons and chocolate too! The real thing matched the product I chose which is great when you are buying flowers over the phone or online! I was able to get an extra discount by calling instead and speaking to a consultant. Great value, speedy delivery and a special surprise from all our family which cheered up my daughter as she was unable to have an 18th party during the pandemic!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline contact
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4 comments
1300 Flowers
Customer S.1300 Flowers

Thanks so much for the great feedback! We are happy to have assisted you with your order.

1300 Flowers
Customer S.1300 Flowers

Hi there, I do apologise for the incorrect spelling, this simply must have been overlooked by our team! If you could please comment your reference number, someone from our team can touch base with you today in regards to this!

Vicki

VickiSydney, NSW

Very Dissapointed !

published

Ordered the wine and balloons for a friends birthday and they never arrived . I was offered no explanation or apology .I tried calling the company on 4 seperate occasions only to be told a supervisor would call me back ,but nobody did. Now I’m 100 dollars out of pocket and no present for my friend

Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
3 comments
1300 Flowers
Customer S.1300 Flowers
Vicki
Vicki

Hi my order reference is WPAEE

1300 Flowers
Customer S.1300 Flowers

Thank you very much for providing the order reference - we will have a member of the team contact you today to resolve this problem!

Toffel

Toffel

  • 6 reviews
  • 2 likes

Birthday surprise

published

Ordered a bunch of flowers & bottle of sav blonc for birthday gift, delivery was great, easy to use website, just a little dissapointed in the flowers for the price, although I must say the recipient was thrilled with both wine & flowers.......

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPyrmont
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1 comment
1300 Flowers
Customer S.1300 Flowers
Marion Haywood

Marion HaywoodGordon 2906, ACT

very satisfied customer.

published

A very quick delivery and the product was first class. the pricing was very good for such a very good product, the flowers were first class. The speed of the delivery in this trying time was incredible.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthern beaches area,
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1 comment
1300 Flowers
Customer S.1300 Flowers

Thank you so much for your recommendation Marion! So happy you've had a great experience with us!

Amazing Flowers

published

The flowers I sent to a friend for her birthday are so beautiful she sent me a picture today 5 days on to show me how beautiful they still are.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store Locationonline
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1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks for the kind words Lisa! We look forward to helping out again next time! :)

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RosyM

RosyMSydney, NSW

  • 2 reviews

Beautiful blooms

published

Speedy delivery and beautiful product. I love the card wording suggestions as well. It made saying just the right thing a little easier. Would be good for the sender to receive a photo of the flowers when they get delivered so we know what they looked like.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
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1 comment
1300 Flowers
Customer S.1300 Flowers

Hi Rosy, Thanks so much for the great review! I'm happy to hear that everything amazing for you! We look forward to helping you again in the future!

Brown

BrownGreater Melbourne (Metropolitan), VIC

Thank you for the brilliant service.

published

Flowers were beautiful and delivered on the required date. Flowers also lasted a lot longer than the ones I usually get delivered. In these days of isolation my daughter was thrilled to receive the flowers.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
1300 Flowers
Customer S.1300 Flowers

We are so pleased to hear this! Thank you so much for taking the time to write such a kind review!

Flowers - baby

published

Staff were very helpful on the phone, an easy process to order an arrangement and it was delivered that afternoon. Photo of flowers was a great way to see finished flowers.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBenowa Qld
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1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks for the great feedback Brigitte, we are so pleased to hear our friendly team could assist you!

Well done!

published

Great first time 1300 Flower Shopper experience. Website was easy to navigate. Pleased Paypal option was available. Flowers were delivered in a timely manner and the flower arrangement was lovely. The order came with a box of chocolates and a card. However, free delivery would have been an added bonus. Overall, I received a good service.

Thank you!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationButler, WA
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1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks so much for sharing you experience Ange - We would love to assist you again in the future!

Happy customer

Happy customerSouth East Queensland, QLD

Perfect for the need required

published

flowers look great & always delivered on day requested. Price is reasonable. I would & have recommended this business to friends. It's good to be able to support on a good business.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBrisbane online
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1 comment
1300 Flowers
Customer S.1300 Flowers

Thanks so much for the great feedback, we are so pleased to hear you love our service!

Page 2 of 57
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Questions & Answers

Sarah A

Sarah Aasked

My order was not delivered. I’ve emailed customer service and heard nothing. Please provide an update ? Thank you. Order Receipt/Tax Invoice
Order Ref: MZNJO
Date Paid: 28/07/2018
PAID
1300 FLOWERS Pty Ltd
ABN: 90 127 045 845

1 answer
1300 Flowers
Customer S.1300 Flowers

Hi Sarah, We have been in contact with you about your order. Our courier has confirmed it was delivered and left at the front door at 1.12pm. I'm really sorry for any confusion this has caused. I will give you a call today to confirm this.

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