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1Cover Domestic Travel Insurance

1Cover Domestic Travel Insurance (page 2 of 3)

4.2 from 47 reviews

Reviews

Review distribution

5 star
30
4 star
8
3 star
1
2 star
3
1 star
5

Marla

MarlaAdelaide

  • 10 reviews
  • 18 likes
  • Verified customer

Perfect for frequent traveler like me, recommended for family and friends.

published

I purchase this for domestic travel, I went to Sydney for Christmas Holiday and my luggage got damage due to stairs accident, and I made a claim for luggage repair and its easy and fast, Their price are affordable too.

Insurance claim madeYes
1 comment
1Cover
1Cover T.1Cover

Shirley Grant

Shirley GrantBass, Victoria

  • Verified customer

Easy online set up

published

Policy was easy to set up, but medical cover inclusion on domestic cruise was unclear in the PDS. I ended up phoning 1Cover twice to clarify the extent of cover. I was assured That purchasing the Cruise Pack covered me but I could not find any reference to that in the PDS. I was told page and paragraph where confirmation could be found but I still found the wording somewhat vague and not reassuring. This made me a little nervous throughout my trip. A clearer separate paragraph for Domestic Cruises would be a helpful addition.

Insurance claim madeNo
1 comment
1Cover
1Cover T.1Cover

Review collected in partnership with 1Cover

Milio Baltas

Milio BaltasVIC, 3178

  • 2 reviews
  • 1 like
  • Verified customer

Easy Cover and Easy Policy

published

Good Value and Coverage for the Price you pay.
Just for piece of mind when travelling and highly recommended to take out.
Policy looks simple and easy to understand.
thanks.

Insurance claim madeNo

Review collected in partnership with 1Cover

  • Verified customer

Have been booking 1Cover insurance for past 7 years, had no problems, always good & professional. Ke

published

Policy was good value, received excellent service & excellent customer support. My claim was approved & processed in a timely manner, very happy with outcome.
Thanks 1Cover, keep up the great work

Insurance claim madeNo

Review collected in partnership with 1Cover


  • Verified customer

Quick Trip

published

Easy to use and at the right price. Quick trip interstate. Mainly wanted the extra cover for motor vehicle rental which works out about a quarter of what they charge with all the extras. Perfect for what I needed.

Insurance claim madeNo

Review collected in partnership with 1Cover


  • Verified customer

Look at the fine print

published

This policy did not live up to expectations. My flights to Cairns were cancelled by Tiger at the night before travel for 'operational reasons'. We already had hotels booked for the family. I had a nasty shock when I read the fine print which excluded cancellation of flights by airline. This meant I was out of pocket by $1300 for the alternative flights I was forced to buy to save our trip.

Insurance claim madeYes

Review collected in partnership with 1Cover


  • Verified customer

Read the small print

published

My plane was delayed due to air traffic control hold up, this cancelled my hire car pick up, this insurance would not cover the extra costs incurred due to the delay because it was not part of what they cover.
Not happy Jan.

Insurance claim madeNo

Review collected in partnership with 1Cover


  • Verified customer

Great to have for peace of mind

published

Easy to set up and navigate website. Did refer a friend who took out cover but did not receive the gift card. Would take out cover again. Would like gift card though

Insurance claim madeNo

Review collected in partnership with 1Cover

Shane Clarke

Shane ClarkePerth

  • 2 reviews
  • Verified customer

Peace of Mind

published

We needed insurance to cover the excess on our car rental and 1Cover was the best valued cover with the best reviews. 1Covers communication was excellent and online application simple, giving me the peace of mind needed. Even though we didn't need to use the cover having it certainly gave me peace of mind.

Insurance claim madeNo

Review collected in partnership with 1Cover

  • Verified customer

Very happy with my choice

published

Very easy and satisfied with the registration. It took me 5mins to register for peace of mind. Also very reasonably priced. Was very happy my friend recommended 1Cover Travel insurance

Insurance claim madeNo

Review collected in partnership with 1Cover


  • Verified customer

1Cover is Travel Insurance that you can trust

published

We can honestly acclaim that 1Cover truly has you covered when travelling on holiday, we have been using this company for years now & know from personal experience that should the unexpected occur, that not only do 1Cover come through for you, they also do so with both speed & efficiency.

Luckily we have only had to make one claim over the years, when my wife became extremely ill with pneumonia on a cruise we took earlier this year. But the claim was processed without any problems.

The support service staff was both professional & friendly and we would recommend them to anyone (which we frequently do - to family, friends & colleagues

Insurance claim madeNo

Review collected in partnership with 1Cover


  • Verified customer

Hopeless

published

Paid for 'Comprehensive Domestic' for a cruise within Australia.

Apparently this provides zero cover for medical expenses, "I should have chosen the 'Non-Domestic' option", not sure why I would chose that option, when the travel was domestic.

Useless policy.

Insurance claim madeNo
1 comment
1Cover
Andrew C.1Cover

Review collected in partnership with 1Cover


  • Verified customer

Great value for selected coverage

published

Have used 1Cover numerous times and they continue to be very competitive. Purchased online; no need to use their customer support for this as the coverage levels were easy to compare. First time ever I had to register a claim on insurance and the customer support was a pleasure to deal with and claim register process excellent.

Insurance claim madeNo
1 comment
1Cover
Barbara K.1Cover

Review collected in partnership with 1Cover


  • Verified customer

Easy to setup - peace of mind

published

I needed a cover for domestic travel mainly to reduce car excess. I noticed this company was reviewed well and was good value.
I made an enquiry before buying insurance. The person who answered my call was friendly. She offered advice on type of cover that suit me and how to extend the time if I needed.
I setup the insurance online and it was easy.
I did not make any claim so all went well.

Insurance claim madeNo
1 comment
1Cover
Andrew C.1Cover

Review collected in partnership with 1Cover

  • Verified customer

Having returned home late

published
Insurance claim madeNo
1 comment
1Cover
Andrew C.1Cover

Review collected in partnership with 1Cover

Gary

GaryAdelaide

  • Verified customer

Easy to setup

published

Good value when compared to others.
Easy to setup, buy early when you book your travel in case you have to cancel.
Confirmation and Information and emergency call numbers promptly supplied.
The car hire excess cover basically pays for the cost of the insurance.

Insurance claim madeNo
1 comment
1Cover
Andrew C.1Cover

Hi Gary, thanks so much for your feedback on our service, we really appreciate it. Glad you like the value provided by our rental vehicle excess cover. Kind regards, Dorian at 1Cover.

Review collected in partnership with 1Cover


Nimal S

Nimal SSydney

  • 2 reviews
  • Verified customer

Great way to save on rental excess insurance

published

I took out a domestic travel insurance after refusing the exuberant excess reduction from the car rental company. So easy to set up, completed registration while still at reception. Hit a kangaroo on the first day, and got an invoice for $1800. Sent a claims request when I got an invoice from the rental company. Swift claims process overall took about a week. I got paid in full for damages. No questions asked.

Insurance claim madeYes
1 comment
1Cover
Andrew C.1Cover

  • Verified customer

A Simple Way To Arrange Travel Insurance.

published

Fortunately, I have not had any experience with a claim, so cannot comment thereon. I have utilised 1 cover on several occasions and found it easy to arrange cover despite my age which for some reason increases every year.

Insurance claim madeNo
1 comment
1Cover
Andrew C.1Cover

Hi Brian, you are not alone in this, frustrating to say the least. Thanks for taking the time to leave us a positive review, and wishing you happy and safe travels, Dorian at 1Cover.

Review collected in partnership with 1Cover


  • Verified customer

Don't use, attempting not to pay legit claim

published

I purchased A1 cover for domestic travel insurance within Australia. The specific aim was cover my rental vehicle excess. Unfortunately I reversed into another car and damaged their door.
I made a claim and was told they don't pay any third party costs i.e. The other car damage! This despite their Product Disclosure Statement stating they will cover the costs of the repair for property damage which you are liable. The other person's car is their property.
I honestly feel that I've been defrauded. What kind of insurance doesn't cover the other car in an incident?!
I can see that I am going to have to take this to the ombudsman.
My advice, purchase your insurance elsewhere.
Stuart

Insurance claim madeYes
1 comment
1Cover
Andrew C.1Cover

HI Stu, I am sorry that you are not happy with the outcome of your claim. If you could please email your policy and claim number to communicaitons@1cover.com.au then I can escalate this claim for you. Kind regards, Dorian.


  • Verified customer

Excellent all round.

published
Insurance claim madeYes
1 comment
1Cover
Andrew C.1Cover

Review collected in partnership with 1Cover


Page 2 of 3

See all 1Cover Travel Insurance reviews

Questions & Answers

Prabesh T.

Prabesh T.asked

Can i just get a rental car insurance that i am driving to sydney from Melbourne and back?

1 answer
1Cover
Customer Service R.1Cover

Hi Prabesh, You can still purchase a Domestic policy which includes Car Rental Vehicle excess, however it does come with the benefit of cancellation and luggage cover. Let me know if you require further assistance. Regards, Sophie


Get an answer from our members and 1Cover representatives

Details

CategoryTravel Insurance
Contact Number 1300 192 021
Email Address info@1cover.com.au
24-Hour Phone Contact No
Online Live Chat Yes
UnderwriterLloyd's
Maximum Age Covered 101 years old
Medical Coverage
Overseas Emergency Assistance Not Covered
Accidental Death$25,000
Emergency DentalNot Included
Pregnancy (max weeks) 24 weeks
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Covered
Loss of IncomeNot Included
Permanent DisabilityNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Maximum Single Item Limit $3,000 (computer, video recorder or camera), $1,000 (mobile phones, tablets)
Luggage & Personal Effects $15,000
Ancillary
Personal Liability $5,000,000
Rental Vehicle Excess $5,000 plus optional additional cover up to $8,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseOptional Extra
Adventure Not Included
Snow / SkiOptional Extra
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