Reviewer Photos & Videos
Reliable, comfortable, fuel efficient vehicle
We purchased this vehicle after 5 years of owning a Lemon Land Rover Discovery 4. So the main expectation when looking to replace our previous car was to have a reliable and comfortable family vehicle that didn't break down at regular intervals. That's why we bought a Japanese made vehicle and we have not been disappointed.
To add to this basic requirement, we chose the NX300h for comfort, features, fuel efficiency, quiet motor and sleek looks. Internal features are great except for one, more on this in a moment. For comfort, fuel effien...cy and features I'd give 5 stars. Seats are super comfortable front and rear and heated/cooled at front. Sunroof is nice but not one of our 'must haves'. Dash looks amazing and like a flightdeck. Of course being a hybrid car the fuel efficiency is amazing and the cost of fuel is never a big issue. The motor, whilst wonderfully silent when stationary and perfectly smooth to reactivate, does tend to sound as if it's struggling when having to accelerate quickly. There is a sports mode that sounds more like a rally car, so we rarely use that and leave it at the 'eco' mode which is fine for the majority of the time. The one major flaw in this vehicle is the remote touch-pad on the audio/visual system. This is unusual as it requires a 'computer-mouse style' use to find and select features. Whilst practise eventually makes it easy enough, this requires focused attention when driving which is dangerous, so the alternative is to pull over when needing select anything from music to navigation. But really, having the main objective of a reliable and comfortable car means that Lexus NX300h has ticked all the boxes. The joy of reliability can never be understated after the experience with a lemon from Land Rover.
It is not All Wheel Drive Vehicle as advertised
It is not All Wheel Drive as advertised
I am writing this review with lot of disappointment. It was not expected from Lexus/ Toyota brand.
As per the other AWD vehicles, other two wheels start rotating when required. That is the common understanding of the AWD.
In NX300h Sports Luxury, this is not the case. The wheels will not rotate and act as 2WD. They will only work when you connect the load with car which they don’t recommend at all.
It means, you cannot take this car to snowy mountains or other similar areas where car is required to be 4...
Nice car, service could be better...
I've purchased 300h AWD Sports Luxury last September. Very nice car to drive, very smooth, with a great 6.1-6.2 L/100km economy at city trips (higher on highways), contrast beige-black leather interior looks exceptional, as well as all "little things" from the top-of-the-range" model like head-on display, different headlight looks and front control of rear seats (not mentioning of the "standard" luxury features)!
Recently serviced it, and was very "surprised" by the service...:
* "no hustle" vehicle to the door came late in the morning - which...
NEVER BUYING ANOTHER LEXUS AGAIN
Purchases at Lexus Fortitude Valley, Brisbane and serviced at Lexus at Kedron.
26 Jan 2016
Picking up the car "Upon inspecting the car on the showroom floor, noticed it was scratched on boot panel when they attempted to put on the personalised plates.
Can clearly see that the screwdriver slipped and scratched the panel.
The interior had dirty smudges from the interior treatment that was added, looked like dirty smudge marks in the bottom corners of the windscreen
Added the boot liner and the rear bumber protector to make up for the scratch"
25 Feb 2016...Noise in enginge "An after market part added to stop the rattling noise in the engine piece of rubber/tubing in the engine which is easily identifiable that it does not belong there as part of the car building process At the time a report was requested to list what was done about the noise am yet to receive anything 2+ years later" 1000k service Was fine 19 Jan 2017 15k service Was fine 3 Jan 2018 30k service Scratched arount the nuts on the wheels when rotating - let it go Late November 2018 Trying to book in for 45k service late November 2018 "Wife attempted to book in car for service and we couldnt get a date sorted, told the person we are going on holidays and they suggested to call back int he new year when we return from holidays. Told to call back in new year then was told out of service date by a week or so by receptionist Asked to talk to manager and explained the situation he initially said, that the cost will need to allocated to someone and we cant log it in the computer because of the out of date.. I said after scratching my rims when trying to rotate the wheels during the prior service, I didnt say anything and thought I could deal with it thats fine, now you are telling me this! He called back and said that they can fit it in" 4 Feb 2019 45k service completed Was fine June 2019 Car starting to make noise and had loss of power and gear changing was not as per normal 17 June 2019 Request of report Information on the report is not even totally correct! 19 June 2019 Visited Lexus "Visited Lexus Now a further loud sound which started off as being intermittent is now a lot more frequent, sounds like a charging noise possibly alternator?? Took it to Lexus and had one of the senior mechanics come and expect the noise He said he knew what it was, vaccum does not close/seal when the turbo kicks in?? He said he know what it was and he will order a part and let me know when they could fix it Assured me there is no issue driving it the way it was (loss of power and not changing gears properly) They said they will call to have the car booked in I advised that we are going away on holidays next Friday 28 June and would need to have it fixed before then as its a 14hr round trip (Bris to Tamworth)" 24 June 2019 Called Lexus "Called to follow up and left a message with xxxxx for xxxxx to call me and mentioned that I will be driving to Sydney on Friday and I would need to have the care fixed before then" 25 June 2019 Called Lexus "Called again to follow up as I had not heard yet from anyone re: booking the car - left a message again for xxxxx to call me back xxxxx said the part should of arrived on Monday 24 June but hadnt yet. " 26 June 2019 Called Lexus "Called again at 3:55pm whilst I was at a conference in Sydney Give him 5mins to call spare parts and will call me back He said he will have someone come and pick up our car tomorrow - Thursday 27 June (day before we leave) to have it fixed and if part hasnt arrived, he will take that part of a new car and put it on ours to ensure it is ready (Really, I cant believe someone would take a new part from a new car to have it put on a second hand car - making that so called 'new' car no longer a new car since it had been worked on) " 27 June 2019 "8:45am Lexus picking up our car and left us a UX." "We arranged for car to be picked up after 9am as it was needed for school drop off Lexus rang me at 845 saying they are at our house wanting to pick the car up - told them to wait till I rang my wife to get her to rush back home from school pick up" 10:30am Saying they need more than one part. They only have the hose and will bring our car back and pick it up again next week to replace the vacuum. I said its not fixing the car it will not correct the loss of power which is the main reason i didnt want to drive it to Tamworth. I didn't want to have the car half fixed for a 14hr round trip - that is ridiculous Saying they need more than one part. They only have the hose and will bring our car back and pick it up again next week to replace the vacuum. I said its not fixing the car it will not correct the loss of power which is the main reason i didn't want to drive it to Tamworth. I didn't want to have the car half fixed for a 14hr round trip - that is ridiculous. xxxxx then offered to bring us another car of similar size to the NX for us to drive down to Tamworth. I said ok then arrange what needs to be done. He then calls back shortly and advises he has tracked down a part from Indooroopilly and will have our car 100% fixed today and ready " I was baffled from what I was hearing 15 July 2019 Called Lexus "Called upon returning from Tamworth trip to advise noise has gone however the reduced of power and the changing of gears is not working as normal. He said he will look at when they can get someone over there and call me back to book in a date. " 18 July 2019 Am yet to hear from anyone 26 July 2019 Nearly two weeks since reporting it to xxxxx and still awaiting to hear back from him 29 July 2019 Still awaiting call 13 Aug 2019 No response as yet. This is pretty poor. xxxxx knowing my car is not driving as expected and has not made an effort to make a note to call me back. I know that when I do contact him, he would say sorry that he forgot and get my car looked at asap. One of the senior mechanics came out to our house to inspect the strange gear changing. He connected it up to his laptop and he said that it is driving as expected. As a car owner who is meticulous about it, they know best if their car drives like it use to. I will be going to test drive another Lexus NX at the dealership and prove to them that they drive differently.
- NX AZ10.II NX 300 F Sport, AWD (2017-2020)
- Verified purchase
Love the car, look and style is well worth the amount
Personal use Lexus, drives smooth and is a pleasure to drive. I would recommend the hybrid version over the standard. The boot space is surprisingly not that great, less than an CX5 in some ways. Safety features, plush leather seats and audio system is great. Lexus customer service is great as well
Purchased in July 2018 at Lexus Chatswood.
The reviewer stated that an incentive was offered for this review
- NX AZ10.II NX 300 F Sport, AWD (2017-2020)
- Verified purchase
Fantastic mid size SUV
Upgraded to the 2018 NX300t F-Sport from the 2015 IS350 F-Sport as I damaged my hip and getting in and out of the IS was painful due to how low it is.
The NX is a beautiful car, fantastic sound system, love the technology from the HUD, auto parking brake, 360 degree camera system, the lane departure system which puts you back in your lane if you drift out, the Active Cruise and so much more.
I do miss the power of the IS350 V6, but if you put the NX300t into Sport S+ mode, it is very responsive and the Turbo does help but it isn't as fue...l efficient as I would have expected. It's almost on par with the IS350 at around 10L/100. It did take a bit of time to get used to driving the NX as I'm a lead foot and heavy breaker and with the added weight on the NX and the AWD, I had to get used to slowing down earlier and not accelerating around corners. It's incredibly comfortable to drive and at high speeds, you don't feel like you're driving fast at all it's that smooth.
Very nice family SUV, if you have a small family.
1, the interior finish is top notch.
2, Lexus service is very very good. You feel you are treated well. The service department provides loan car at your doorstep, hassle-free experience!
3, Sound system is really good if you have the Mark Levinson stereo.
4, The visibility is very good, making a head check is easy.
5, Transmission is smooth and the cabin is very quiet if the road surface is good.
6. the optional sport-suspension makes the vehicle handles pretty well for an SUV.
1, thirsty 2.0T engine, average 10-12L/100km in town. rarely 8-9L/100km on the highway. ...
I love my NX 200t
The build quality is good and their service is nice as well. We've been using it as our main family car, haven't had any issue with it after 1+ year of purchase. And we have been driving around it almost every day. The fuel efficiency is around 9.5 to 9.8, so not too bad.
We all love the interior design and feelings.
NX300H F SPORT AWESOME
Traded in a 2006 RX350 for this NX330H F Sport. Blown away. The car really is the most comfortable car to drive. Look it won't win Bathurst but hey we are now running at 5.7l - 6.0l/100km so the savings on fuel alone are fantastic. This car is tech'd up to the max and the parking and camera system is brilliant. Just clicked over 2000 km and the car is feeling better every day. Have to admit the infotainment is tricky at first but when you get use to it it's really very easy to use. Try running in Sports+ mode occasionally...you'll love it. Finish on this car is second to none.
Top marks for fuel economy and features
Great family car, it feels very safe and comfortable to drive. Excellent fuel economy and its compact size makes it perfect for zipping around town or between activities with the kids. It has a cool, space age feel about it, comes with a reasonable amount of storage/holders and you are definitely spoilt with features.
The seats in the sports model are a bit hard around the edges and makes it little awkward to get into, even for a standard size man. While you save a bundle in fuel costs, you can expect to pay a premium for servicing and parts. Suitable for a smaller family, as a full car is very snug.
- NX AZ10.I NX 300h Sports Luxury (2014-2017)
- Verified purchase
Lexus NX300h Sport 2015
This car gives you an amazing driving experience and comfort with easy maneuvering and sense of safety. Economy features appeal the more green people and its added feature of sport and sport plus would appeal to younger generation and more adrenaline addict! Running cost is low due to hybrid battery and regenerating energy while breaking. Only if hybrid battery could run for longer and not switching so quickly to petrol it'd be even better!
Nice looking car, good quality
Performance is adequate, we got the 300h hybrid version. Fuel economy is very good. The interior is made of high quality materials. However the infotainment system is a little difficult to use. There is a learning curve to it. Car has been super cheap to run, averaging about 5L per 100km.
Great family car
Performance wise, this car is great and is very fuel efficient. Runs very smooth and the electronics are amazing to play with. Perfect leather interior makes every drive comfortable.
The only downside is the lack of view through the rear window, can sometimes make it hard to see but since the car has a reverse camera it makes up for it.
Lexus has nailed it.
We have owned four Lexus vehicles, the RX 330, IS 250C and currently IS 350 and NX 200t. All have been absolutely bulletproof and we keep coming back for more. The NX is in a class of its own. Looks great, drives like a saloon and all the power you need. The dashboard is straight out of the IS which is arguably more functional than aesthetic. Have not owned the NX long enough to get a really good impression of running costs but it does seem a bit thirsty around town. The 2 liter engine has to work hard to cope with a fairly large and solid SUV but overall it reeks of craftsmanship, reliability and elegance. In a nutshell, we love it!
Purchased in May 2018 at Private for A$65,000.00.
So much technology, and safety.
We love our NX F sport, so much comfort, safety and technology.
The panoramic cameras are amazing, the heated and ventilated seats provide superior comfort. The NX grips to the road with outstanding drive performance from the 2.5L Hybrid engine.
With great lugage room in the rear, the back seats provide comfort and support for everyone with reclining seats for extra comfort.
An outstanding vehicle.
Almost perfect car for a small family
The f sport seat isn’t so great for a larger than average but. It is supportive but narrow. I’m 185cm and 85kg.
The info system is total disaster, the user interface engineer should get fired years ago. It is hopeless.
The Bluetooth will lag while playing high def music, and the navigation will lag and cause you to miss the correct turning point on city roads.
The touch pad is distracting (impossible) to use while driving.
Other than all the negative aspects, this is a fantastic small suv.
NX200T - F Sport
We have this car for about 18 months so far, to replace the noisy cabin CX-5. The build quality of the car is excellent and cabin is much quiet. Engine power is sufficient for most people (with their family). Interior quality is among the best in most SUV with the similar price tag. Entertainment and audio system is poor, even with extra Mark Levison sound system option. No Apple carplay and Android play. The car can be a bit thirsty if using sport or sport + mode. Average costs about 70 dollars for unleaded 98 every 3 weeks. We are low mileage drivers.
Absolute dream to drive, great performance, good on fuel. Love the heated seats! How running costs. Unable to comment on reliability as it is only a month old. I want to buy a second one! Definitely recommend to all our friends and family. Lexus Paramatta were great to deal with even after money exchanged.
I finally found the perfect car!
I am in love with my hybrid NX simply because it pays for itself! We have gone from a 17L/100km thirsty guzzler to 6L/100km. I only have to fuel up every 2.5-3weeks at $50 instead of spending $120 per week on petrol!! Add in the pleasurable drive experience, a good looking exterior, roomy interior and luxury, prestige service extended to Lexus customers and I can see why their customer base remains so loyal!
Good car, but service falls short of what you would expect in a luxury car
I bought a top of the range Lexus NX hybrid from Lexus of Brighton. The car drives well and has good features. However the touch pad is quite difficult to use and frustrating. The GPS maps were quite out of date when the car was purchased and I was told I had to pay $300 to update it. Very disappointing as you would expect a luxury car to have up to date maps.
Questions & Answers
How much should I pay for Lexus nx f sports 2wd
Looking at either a rx 350, (2013/14 model) or nx 2.0 litre T. Would use it for general around town driving, as well as trips fron Victoria to Queensland towing a small, light boat (maybe 400kgs trailer & boat). Probably veering towards the rx, but like the look of the nx. Can't afford the current shape rx, but would love to get 1. Any opinions?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.