- Sign in
- Write a review
Reviewer Photos & Videos
- 201 reviews
- 123 likes
Significantly better than what we previously had
This review is broken up into a number of different sections that will give the user (you) to use your preferred browser's "Find on page" function to skip to the area of interest
[The Summary]
[The Product]
[The Package]
[The Pros(+) vs Cons(-)]
[The Pros(+) vs Cons(-) - Extended Explanation]
[The Final Thoughts]
[The Summary]...
Read moreThis review is based on a purchase that was made near the end of 2021 at a Lexus Dealership located in Canberra ACT. As a former Lexus owner of the RX model, my opinion and review may be slightly biased. Our reasoning for purchasing this vehicle was to replace the previous vehicle we had, which was a 2018 Honda CRV topping range model that had Apple Carplay only. The vehicle had a number of factory related and ongoing reliability issues. And more over, the lease for the vehicle was also ending. It presented a good opportunity to start looking at better alternatives. Unfortunately, at the time of replacement, we were strapped for time and also, we were limited by the availability within the ACT amongst other brands. And further more, there were issues with COVID and borders that prevented us from acquisition of a 2021 Sports Luxury edition of the same model. Ultimately, my partner proceeded to sign a contract with the dealership that led to our Honda CRV for trade-in and purchase of the Lexus which had additional non-standard features added (e.g. wheel lock nuts, Lexus roof racks, extra window tinting, boot cover protection, front and rear integrated camera system). [The Product] The vehicle is a 2020 Lexus NX300 that had a 6-speed sports-automatic transmission as the all-wheel-drive (AWD) model. The only colour that was available was Mercury Grey and an alternative model was the front-wheel-drive NX300h in white. The F-Sport in the NX line-up is the middle. Lexus is built in only two factories in the world, either Japan or Canada. It is highly suspect that our vehicle was made in Japan. In my biased opinion, Lexus is an overbuilt Toyota. And Lexus as a brand, is known more to do with Luxury as it is for anything else. However, if you can afford to buy something that is highly reliable for long-term ownership. I cannot think of any other brand other than perhaps BMW that may compete. Having to have driven this vehicle on long-distance road trips across Australia into different states and on different roads. This NX in the F-Sport trim is best suited on the road-only. Though it does have AWD capability, I wouldn't risk driving over uneven surfaces including off-road. The comfort level is not there and you'll feel every single bump along the way. [The Package] The NX300 F-Sport comes with a lot of features, although the ones that I have indicated within the Pros(+) vs Cons(-) will define what I experienced as missing from the vehicle. From a "features" perspective, it has a lot for being in the middle between Luxury and Sports Luxury. Mind you, if you go with the likes of European and German brands, most of the features in a Lexus that are standard, you'll often have to pay extra in those aforementioned brands. [The Pros(+) vs Cons(-)] + F-Sport with an aggressive body styling, bigger wheels + Build quality + performance from the 2.0L Turbocharged engine with usable flappy paddles and sports auto transmission + apple carplay and android auto interconnectivity + qi-charging + heated and cooled seats + parcel shelf can be stored underneath the rear cargo floor - Bigger wheels gives better presence, however... ruins ride quality - missing a Mark Levinson sound system - missing a heads-up display - missing a kick-sensor for the tailgate - fuel economy is misleading - qi charging option - gimmicky sunroof - not good for tall people - start/stop annoying - mouse pad is annoying [The Pros(+) vs Cons(-) - Extended Explanation] + Build quality – the vehicle and the brand are very very well-built and ownership of Lexus vehicles in general will give a majority of owner a smile. I’ve owned an RX 350 and did not once have an issue with the vehicle for the entire period of ownership for 7 years. + performance… - this is relative to the person who is driving the vehicle. This compared to my RX 350 feels more athletic and agile. + qi charging – this I believe was an optional extra on the car and I had to upgrade my smartphone in order to take full advantage of this capability. It does charge, although has a negative. - the missing items as listed are found on the Sports Luxury edition, though it would have been nicer if it had these three missing features installed - fuel economy is misleading – the 2020 NX300 F-Sport AWD model has a minimum fuel distance of 619KM. Unfortunately, this is untrue, the vehicle when you start it up, defaults to normal. So varying the setting between ECO and NORMAL alongside start/stop will obtain those figures. However, if you are somewhat spritelier in your driving, which is in SPORT and SPORT+ mode; your fuel range will be around 500KM realistically. - qi charging (option) – when you charge any smart phone that is qi charge capable, I would strong suggest you do not play music through Apple Carplay or Android Auto; as charging the device will be very very slow as a result. It works best when the smartphone is set for charging only and perhaps suggest using a different device that can compensate for streaming your music. - gimmicky sunroof – our F-Sport model came with an internal sunshade which we had to slide backwards (to open) and forwards (to close) by hand. This feature immediately reminded me of my 1976 Datsun 260Z which came with an aftermarket sunroof that operated in a similar fashion except was not powered. - not good for tall people – if your household consists of just yourself and your partner, then may be you can get away with just electronically pushing the seats backwards to give you more space and leg room? Otherwise, if you have more people in your household and that you’re also 6 feet tall and over, you might struggle a bit even if you attempt to electronically lower the seating position. The NX300 is a mid-sized SUV which my RX 350 excels for tall people and has no issues in carrying long items and cargo as opposed to the NX which is limited. - start/stop annoying – I’m not a fan of start/stop technology in any car. For my driving style using SPORT and SPORT+, I usually turn it off whenever I start the car. - mouse pad is annoying – though this iteration is better than the mouse on my RX 350, it still has a problem, especially that the NX300 does not have a touch screen option. It is very annoying to use when the vehicle is moving, it is almost as though the mouse is at its highest sensitivity, forcing you to use your finger ever so slightly to move across the touch-pad to get to your desired option. [The Final Thoughts] Which ever Lexus you go for? And what ever Lexus you decide to purchase whether new or secondhand, you will find that owners and being one for the first time... Lexus will make you feel special. Sound insulation is excellent, unless you have roof racks, then ignore this comment. Don’t expect blistering performance, you will still get lag from the turbo depending on the weather and road conditions. The flappy paddle gear shift in sports-auto mode in a twisty windy road is great fun. As of 2021, the NX300 is being replaced with a completely new platform in 2022. Our dealership advised us to wait, although we were pressed for time. Much of the new platform addresses many of the cons raised in this review. I would highly recommend you consider your next vehicle to be a Lexus, whether the newly or soon to be released NX, or something different within the line-up. You won't be disappointed.Purchased in at Lexus Dealers for $44,000.
Bought it new , 6 yr old 144000 km has been serviced by Lexus every 15000 km.
Replaced struts hatch , gearbox seals , fuel electric,new engine head . Bad customer service. Think twice before you purchase it.
Purchased in for $67,000.
- 2 reviews
So happy with our purchase. Mechanically Well built & equipped.decided to purchase this model due to raving reviews & they are not wrong. In my opinion, much better than the European arrivals.
Purchased in .
- 5 reviews
- 2 likes
I would recommend the NX300 as a great family car. Comfortable easy to get in and out of the car including kids from car seats. Only thing that I am dissatisfied with is
1- boot space for family not sufficient. I wish it was slightly bigger and deeper.
2- adaptive cruise control. Terrible !!!
Unlike the German cars (use breaks to maintain set cruise speed) the adaptive cruise on the NX and all Lexus models uses the engine to break and slow the car to the set speed instead of the breaks. ( worst and lazy and cheap system). The problem is that...
Purchased in at Lexus Dealers for $69,000.
Find out how Lexus NX compares to other Midsize / Medium SUVs
Know better, choose better.
- 6 reviews
- 4 likes
When it comes to cars I am very particular. I invest lots of time researching features and looking at other peoples reviews.
I have had my Lexus NX300h for about 3 years now, and despite more travelling than 60,000 kms everything is still it like new. The quality of the materials if 1st class, there are no rattles, or things falling off and the paintwork is still like new, even though it has not been garaged..
I got the Hybrid because of the 3 things, fuel consumption, the environment and how quite it was. On all 3 points I am a winner, I get...
Read more about 6L/100, which is way better than other cars it's size, and it is still so quite. I have had it serviced 3 times by the team at @Macarthur Lexus who are outstanding, I cannot fault them and they live up to everything I had read about being a Lexus owner.... Without doubt I will ONLY buy a Lexus in the future... it is the best car I have ever owned..Purchased in at Lexus Dealers.
- 7 reviews
- 2 likes
I have owned this vehicle for 2 months. Before i purchased I did a lot of research and was aware of the limitations about trunk size and sensitivity of the mouse pad on the infotainment system, so had no issues with them. I purchased a pre-owned (2016 model) nx200t 200t front wheel drive.
I replaced my last vehicle to have a comfortable vehicle to do road trips. I have done two trips so far and the car has performed very well with fuel consumption between 7.7 to 8 litres. In town I'm getting between 8.3 and 8.7. I find it easy to get in and ...
Purchased in .
- 16 reviews
- 22 likes
We purchased this vehicle after 5 years of owning a Lemon Land Rover Discovery 4. So the main expectation when looking to replace our previous car was to have a reliable and comfortable family vehicle that didn't break down at regular intervals. That's why we bought a Japanese made vehicle and we have not been disappointed.
To add to this basic requirement, we chose the NX300h for comfort, features, fuel efficiency, quiet motor and sleek looks. Internal features are great except for one, more on this in a moment. For comfort, fuel effien...
Read morecy and features I'd give 5 stars. Seats are super comfortable front and rear and heated/cooled at front. Sunroof is nice but not one of our 'must haves'. Dash looks amazing and like a flightdeck. Of course being a hybrid car the fuel efficiency is amazing and the cost of fuel is never a big issue. The motor, whilst wonderfully silent when stationary and perfectly smooth to reactivate, does tend to sound as if it's struggling when having to accelerate quickly. There is a sports mode that sounds more like a rally car, so we rarely use that and leave it at the 'eco' mode which is fine for the majority of the time. The one major flaw in this vehicle is the remote touch-pad on the audio/visual system. This is unusual as it requires a 'computer-mouse style' use to find and select features. Whilst practise eventually makes it easy enough, this requires focused attention when driving which is dangerous, so the alternative is to pull over when needing select anything from music to navigation. But really, having the main objective of a reliable and comfortable car means that Lexus NX300h has ticked all the boxes. The joy of reliability can never be understated after the experience with a lemon from Land Rover.Purchased in at Lexus Dealers for $62,000.
Related Articles
With Black Friday coming up on the 26th of November (and some deals starting well before), we’ve got some smart shopping tips to help you make the most of sales.
Since many mothers tend to spout selfless phrases like ‘please don’t spend any money on me,’ Christmas is a great opportunity to spoil your Mum. However, this can be a tricky feat if your mum hasn’t told you what kind of gift she’d be happy with.
The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. Here are some electronics and appliance manufacturers who are starting to listen and make it more feasible for consumers to repair, rather than replace, their items.
- 2 reviews
It is not All Wheel Drive as advertised
I am writing this review with lot of disappointment. It was not expected from Lexus/ Toyota brand.
As per the other AWD vehicles, other two wheels start rotating when required. That is the common understanding of the AWD.
In NX300h Sports Luxury, this is not the case. The wheels will not rotate and act as 2WD. They will only work when you connect the load with car which they don’t recommend at all.
It means, you cannot take this car to snowy mountains or other similar areas where car is required to be 4...
- 2 reviews
The only problem with the NX300 is that there's nowhere to put stuff in the cabin. Examples: sunglasses, a pen, lip balm, a pad of paper, a garage door remote control (or three), and other incidental items everyone needs in a car. In every other way, the car is about perfection.
Purchased in at Lexus Dealers.
Find out how Lexus NX compares to other Midsize / Medium SUVs
Know better, choose better.
- 21 reviews
- 9 likes
I've purchased 300h AWD Sports Luxury last September. Very nice car to drive, very smooth, with a great 6.1-6.2 L/100km economy at city trips (higher on highways), contrast beige-black leather interior looks exceptional, as well as all "little things" from the top-of-the-range" model like head-on display, different headlight looks and front control of rear seats (not mentioning of the "standard" luxury features)!
Recently serviced it, and was very "surprised" by the service...:
* "no hustle" vehicle to the door came late in the morning - which...
Purchased in at Lexus Dealers.
Purchases at Lexus Fortitude Valley, Brisbane and serviced at Lexus at Kedron.
26 Jan 2016
Picking up the car "Upon inspecting the car on the showroom floor, noticed it was scratched on boot panel when they attempted to put on the personalised plates.
Can clearly see that the screwdriver slipped and scratched the panel.
The interior had dirty smudges from the interior treatment that was added, looked like dirty smudge marks in the bottom corners of the windscreen
Added the boot liner and the rear bumber protector to make up for the scratch"
25 Feb 2016...
Read moreNoise in enginge "An after market part added to stop the rattling noise in the engine piece of rubber/tubing in the engine which is easily identifiable that it does not belong there as part of the car building process At the time a report was requested to list what was done about the noise am yet to receive anything 2+ years later" 1000k service Was fine 19 Jan 2017 15k service Was fine 3 Jan 2018 30k service Scratched arount the nuts on the wheels when rotating - let it go Late November 2018 Trying to book in for 45k service late November 2018 "Wife attempted to book in car for service and we couldnt get a date sorted, told the person we are going on holidays and they suggested to call back int he new year when we return from holidays. Told to call back in new year then was told out of service date by a week or so by receptionist Asked to talk to manager and explained the situation he initially said, that the cost will need to allocated to someone and we cant log it in the computer because of the out of date.. I said after scratching my rims when trying to rotate the wheels during the prior service, I didnt say anything and thought I could deal with it thats fine, now you are telling me this! He called back and said that they can fit it in" 4 Feb 2019 45k service completed Was fine June 2019 Car starting to make noise and had loss of power and gear changing was not as per normal 17 June 2019 Request of report Information on the report is not even totally correct! 19 June 2019 Visited Lexus "Visited Lexus Now a further loud sound which started off as being intermittent is now a lot more frequent, sounds like a charging noise possibly alternator?? Took it to Lexus and had one of the senior mechanics come and expect the noise He said he knew what it was, vaccum does not close/seal when the turbo kicks in?? He said he know what it was and he will order a part and let me know when they could fix it Assured me there is no issue driving it the way it was (loss of power and not changing gears properly) They said they will call to have the car booked in I advised that we are going away on holidays next Friday 28 June and would need to have it fixed before then as its a 14hr round trip (Bris to Tamworth)" 24 June 2019 Called Lexus "Called to follow up and left a message with xxxxx for xxxxx to call me and mentioned that I will be driving to Sydney on Friday and I would need to have the care fixed before then" 25 June 2019 Called Lexus "Called again to follow up as I had not heard yet from anyone re: booking the car - left a message again for xxxxx to call me back xxxxx said the part should of arrived on Monday 24 June but hadnt yet. " 26 June 2019 Called Lexus "Called again at 3:55pm whilst I was at a conference in Sydney Give him 5mins to call spare parts and will call me back He said he will have someone come and pick up our car tomorrow - Thursday 27 June (day before we leave) to have it fixed and if part hasnt arrived, he will take that part of a new car and put it on ours to ensure it is ready (Really, I cant believe someone would take a new part from a new car to have it put on a second hand car - making that so called 'new' car no longer a new car since it had been worked on) " 27 June 2019 "8:45am Lexus picking up our car and left us a UX." "We arranged for car to be picked up after 9am as it was needed for school drop off Lexus rang me at 845 saying they are at our house wanting to pick the car up - told them to wait till I rang my wife to get her to rush back home from school pick up" 10:30am Saying they need more than one part. They only have the hose and will bring our car back and pick it up again next week to replace the vacuum. I said its not fixing the car it will not correct the loss of power which is the main reason i didnt want to drive it to Tamworth. I didn't want to have the car half fixed for a 14hr round trip - that is ridiculous Saying they need more than one part. They only have the hose and will bring our car back and pick it up again next week to replace the vacuum. I said its not fixing the car it will not correct the loss of power which is the main reason i didn't want to drive it to Tamworth. I didn't want to have the car half fixed for a 14hr round trip - that is ridiculous. xxxxx then offered to bring us another car of similar size to the NX for us to drive down to Tamworth. I said ok then arrange what needs to be done. He then calls back shortly and advises he has tracked down a part from Indooroopilly and will have our car 100% fixed today and ready " I was baffled from what I was hearing 15 July 2019 Called Lexus "Called upon returning from Tamworth trip to advise noise has gone however the reduced of power and the changing of gears is not working as normal. He said he will look at when they can get someone over there and call me back to book in a date. " 18 July 2019 Am yet to hear from anyone 26 July 2019 Nearly two weeks since reporting it to xxxxx and still awaiting to hear back from him 29 July 2019 Still awaiting call 13 Aug 2019 No response as yet. This is pretty poor. xxxxx knowing my car is not driving as expected and has not made an effort to make a note to call me back. I know that when I do contact him, he would say sorry that he forgot and get my car looked at asap. One of the senior mechanics came out to our house to inspect the strange gear changing. He connected it up to his laptop and he said that it is driving as expected. As a car owner who is meticulous about it, they know best if their car drives like it use to. I will be going to test drive another Lexus NX at the dealership and prove to them that they drive differently.
- 8 reviews
- 1 like
Love the car, look and style is well worth the amount
Personal use Lexus, drives smooth and is a pleasure to drive. I would recommend the hybrid version over the standard. The boot space is surprisingly not that great, less than an CX5 in some ways. Safety features, plush leather seats and audio system is great. Lexus customer service is great as well
Purchased in at Lexus Chatswood.
The reviewer stated that an incentive was offered for this review
Find out how Lexus NX compares to other Midsize / Medium SUVs
Know better, choose better.
- 11 reviews
- 8 likes
Upgraded to the 2018 NX300t F-Sport from the 2015 IS350 F-Sport as I damaged my hip and getting in and out of the IS was painful due to how low it is.
The NX is a beautiful car, fantastic sound system, love the technology from the HUD, auto parking brake, 360 degree camera system, the lane departure system which puts you back in your lane if you drift out, the Active Cruise and so much more.
I do miss the power of the IS350 V6, but if you put the NX300t into Sport S+ mode, it is very responsive and the Turbo does help but it isn't as fue...
Read morel efficient as I would have expected. It's almost on par with the IS350 at around 10L/100. It did take a bit of time to get used to driving the NX as I'm a lead foot and heavy breaker and with the added weight on the NX and the AWD, I had to get used to slowing down earlier and not accelerating around corners. It's incredibly comfortable to drive and at high speeds, you don't feel like you're driving fast at all it's that smooth.
- 3 reviews
Good:
1, the interior finish is top notch.
2, Lexus service is very very good. You feel you are treated well. The service department provides loan car at your doorstep, hassle-free experience!
3, Sound system is really good if you have the Mark Levinson stereo.
4, The visibility is very good, making a head check is easy.
5, Transmission is smooth and the cabin is very quiet if the road surface is good.
6. the optional sport-suspension makes the vehicle handles pretty well for an SUV.
Bad:
1, thirsty 2.0T engine, average 10-12L/100km in town. rarely 8-9L/100km on the highway.
...
- 2 reviews
The build quality is good and their service is nice as well. We've been using it as our main family car, haven't had any issue with it after 1+ year of purchase. And we have been driving around it almost every day. The fuel efficiency is around 9.5 to 9.8, so not too bad.
We all love the interior design and feelings.
Questions & Answers
How much should I pay for Lexus nx f sports 2wd
I wouldn't buy one, sorry just being honest here. I have not had a great experience to say the least with Lexus.
The price depends on many factors, including (but not limited to) mileage, age, conditions, owners, maintenance records, types of usage, etc.
Looking at either a rx 350, (2013/14 model) or nx 2.0 litre T. Would use it for general around town driving, as well as trips fron Victoria to Queensland towing a small, light boat (maybe 400kgs trailer & boat). Probably veering towards the rx, but like the look of the nx. Can't afford the current shape rx, but would love to get 1. Any opinions?
Get an answer from our members
Details
 Lexus NX AZ10.II NX 300 Luxury, AWD (2017-2022)No reviews yet | Lexus NX AZ10.II NX 300 Luxury, 2WD (2017-2022)No reviews yet | |||
|---|---|---|---|---|
| Category | Midsize / Medium SUVs | Midsize / Medium SUVs | Midsize / Medium SUVs | Midsize / Medium SUVs |
| Starting Price | $66,652.00 | $61,927.00 | $68,232.00 | $73,695.00 |
| Transmission | Automatic | Automatic | Automatic | Automatic |
| Drive Type | All Wheel Drive (AWD) | Front Wheel Drive (FWD) | Front Wheel Drive (FWD) | All Wheel Drive (AWD) |
| Fuel Type | Petrol | Petrol | Petrol | Petrol |
| Wheels | 18" Alloy | 18" Alloy | 18" Alloy | 18" Alloy |
| ANCAP Safety Rating | 5 Stars | 5 Stars | 5 Stars | 5 Stars |
| Fuel Consumption | 7.9 L/100km | 7.7 L/100km | 7.7 L/100km | 7.9 L/100km |
| Fuel Tank Capacity | 60 L | 60 L | 60 L | 60 L |
| Engine | 4 Cylinder 2.0L | 4 Cylinder 2.0L | 4 Cylinder 2.0L | 4 Cylinder 2.0L |
| Max Power | 175kW @ 4800-5600rpm | 175kW @ 4800-5600rpm | 175kW @ 4800-5600rpm | 175kW @ 4800-5600rpm |
| Max Torque | 350Nm @ 1650-4000rpm | 350Nm @ 1650-4000rpm | 350Nm @ 1650-4000rpm | 350Nm @ 1650-4000rpm |
| Country of Manufacture | Japan | Japan | Japan | Japan |
| Manufacturer Warranty | 4 year(s) | 4 year(s) | 4 year(s) | 4 year(s) |
| Release date |
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.