24/7 Hotwater Direct

24/7 Hotwater Direct

 Verified
24/7 Hotwater Direct
4.0

3 reviews

PositivevsNegative
67% · 21 · 33%

Return Claim MadeYes · No
Customer Service
3.5
Timeliness
3.5
Job Satisfaction
3.0
Rates and Fees
3.5
Product Quality
3.5

Reviews

3 reviews
3 reviews
Jack
JackSydney, NSW3 posts
  Verified

Unhappy

Been 4 days since order placed, we are without hotwater, bunnings or local retailer would have been quicker,no one has contacted me after providing extra details. Show details
Job Satisfaction
John
JohnMetropolitan Adelaide, SA2 posts
 

Replacement Rheem 325 Heat pump water heater

Cheryle was great to deal with and quoted a really good price.
Dave and his assistant had to deal with a steep site and a tight fit for the replacement Rheem 325 Heat Pump water heater. They were friendly and efficient. All round a good experience. Show details
Mike
MikeMetropolitan Adelaide, SA2 posts
  Verified

THIS IS WHAT SERVICE IS ALL ABOUT!!

Contacted Cheryl last September, our Dux water heater developed a leak and I had to shut it down. After some discussion on a suitable replacement unit, we opted for the Dux Prodigy meaning it would be a quick change-over without the need for any further piping or fitting. Cheryl had our new unit installed on the same day, hot shower for everyone same evening.

Pricing was excellent and reasonable. Quotes from other providers were either 25% higher or they tried to sell us expensive brands that in my view had no extraordinary gain, AND other providers that quoted on the day were not able to complete the job on the same day.

24/7 actually live up to its name!! Check them out next time you are in a similar situation.

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