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CANCELLING YOUR SUBSCRIPTION
I joined the program in May, 2020 and completed it. At the end of the 28 days I tried to log back in and it wouldn't let me. Due to this I didn't think I needed to do anything else, especially because it said there were no lock in contracts. I just realised I have been paying for 9 months for a service I have never used. Make sure people you stop these payments and don't get ripped off like I did. They will just throw the terms & conditions in your face. What a disgraceful company. I would never recommend them to anyone. Shame on you Sam and your Crew.
My account was removed suddenly, so contacted "Sam's Crew". Told that my account never existed and made to feel like an idiot. Sent proof to show that it did yet reply was they had no evidence of this. Despite account not existing, admin automatically took funds from credit card every three months without asking first. Disgusting...will take to Consumer Affairs and ACCC. SCAM! would upload prrof of purchase but never received a receipt. Just shows on CC
Caution over cancelled plans
I was shocked to realise, after cancelling my plan that I was still being charged. Due to life at the time it took a while to realise. This also happened to a friend, which makes me wonder. The company claimed they don’t monitor usage of accounts, so had no mechanism to reach out and see if I was still engaged. I don’t quite believe this.... due to the monthly charge, there is no requirement for the company to provide receipts, which if emailed to me rather than just in account information in the app, would have been much more transparent.
Guys be warned save your money!!!
Guys be warned save your money!!! Paid for the month upfront, did not get acess to support groups such as Facebook ect, also took the team more then a week to respond to any emails ect, as I felt lack of support and did not feel I was getting what I paid for i immediately cancelled and requested a refund as fair, but they plainly refuse, in a time like this to see such a lack of support, and to keep someone's money when they did not provide what they advertised is truly disgusting!!!! Currently have a case through consumer affairs and the accc to stop company's like this rorting people! Just wanted to warn you all as money is so valuable at a time like this you deserve to get what you pay for x
Scam to catch people out of you don’t cancel your subscription
The program itself is not too bad however the moment you have an account issue, if you don’t cancel your subscription, they continue to bill you. Other programs out there that offer more support and won’t scam you.
Worst program of my life and i felt scammed
I've always used Youtube videos to workout but then i thught maybe i'll try the famous 28 day programe to see results and honestly i am so dissapointed , from day one not once did i receive communication from these people , on signing up they tell you that you get communication but only to end up talking to a robot , if you get stuck and get problems you can only access help through automated messages .
The exercises are absoulutely the bare minimum , I have done countless of home exercies on Youtube and they get me sweating way more than thi...
Fad dieting still exists
Thought I would give it a try during Covid-19. It was free through my health fund Bupa. I'm all for people who want to change their lives for a healthier way of living and if this program worked for you good but I would be surprised. I signed up, according to the ad, easy exercise, quick and easy meals, full supportive chat.
Meals are strange, they are no way quick and easy, salads in his recipes take roughly 1.30min to make, ridiculous for anyone who doesn't have that kind of time. They also are high Carb and sugar which is surprising for a ...diet also be warned they are mostly vegetarian. I won't lie I tried his meals mostly made me feel sick afterwards and hungry due to they use a lot of non starchy vegetables. He also believes in no snacking between meals so in my case I start my day at 5 I workout, breakfast, drive to work lunch at 12 work the afternoon home dinner at 6.30pm. So 7hrs no food. I did ask them about this they said they said follow the program as it has be designed to be beneficial to you". Starving yourself is not healthy, and it's a expensive diet. The exercise routines well they can be found for free on Darebee.com so no real value there. I do understand there is only so many ways you can do a routine before it is copied, but no point in paying for something that is for free. Just download prin. It also saves on bandwidth as his programs are all videos so extra cost as well. Now their online crew, well all answers are auto generated bots, not real people here. It takes roughly 2ish days from each email, yes email not live chat to get responded to. I was offered to reset my program to day 1 after a few weeks, as in their words "We know we didn't get of to a good start would you like to start again" I asked them if they could provide better training, information, nutrition and recipes. They replied with the program is designed for all walks of life. They said no once you get figure out the jargon. I changed my life over 12 months ago, I learnt proper nutrition exercise and lifestyle and I lost 21kg fitter than what I have ever been. No thanks to this Program. I want people to know it is possible and not to read this review and think no hope. There is hope and all is possible I just want people to know my thoughts on this let down of a program. I do hope that internet based programs like this will be a fad and disappear. Online you can find heaps of free programs and nutrition information and supportive groups.
Not a positive experience on any level
I found that the exercises are repetitive and boring. I cancelled my membership at the end of the first month, however they had already debited my credit card for the next month.
My request for a refund was bluntly refused and when I asked for them to reconsider given they had taken my money for a service that I obviously have no intention of using and they just ignored my email.
I would NOT recommend this program, it has not been a positive experience for me at all.
Put my neck out
My first workout, rookie level, and 4 exercises in I put my neck out. I can barely move it. There was no warm up and the first exercises are literally flinging yourself around. I have been doing yoga for years and am intermediate level. I should have known better. Also there is no vegan diet option, not even some vegan options under the vegetarian plan. I'm just glad I didn't pay for it. Guess I'll go back to yoga.
Watch your debits
Make sure you get confirmation if you cancel. I cancelled within an hour of downloading because it wasnt what i was looking for, they continued to debit and wont refund.
I have not had a positive experience. I purchased 28 by Sam Wood to keep motivated; for something different. I was unhappy with the repetitive nature of the exercises. Into the second month, a few days after the money was taken from my account, I realised that it was not going to be any different in the second month. Most exercises are repeated but just in different orders. Unfortunately, given I realised this a few days into the next month, I was told there was no possibility of a refund. Despite my dissatisfaction with the product.
Do not p...
I joined 28 by Sam Wood recently as I have done 4 of the 8 week I quit sugar programs that use to be run by [name removed] and I was hopeful that it would be very similar as they use it to advertise a lot. Within 10 minutes of signing up I realised that it is not even close. None of the recipes have any thought or care what so ever. I have a gluten intolerance so selected the GF option (Most IQS meals were gluten free anyway) All of the recipes are either salads or meals with gluten free bread (gluten free bread is not nice). Within the 10...minutes I cancelled my subscription and contacted the support team straight away, where I was met with arrogance and 0 customer service. They would not even consider giving me a refund even though they can clearly see I had only been a customer for 10 minutes. If you are hoping it is similar to the IQS programs don't bother. If you want good customer service or have any issue at any stage (which I’m sure most will) Beware!!!
Waste of money! forget it
The whole program is a waste of money..
Doesnt get your results at all. Its designed to brain wash women with very ordinary programs...
Joined and felt very supported until I wanted to cancel, the company took payment out of credit card and when I complained they blocked me from the forum and the facebook page, the might $ speaks to them, also the workout program felt like I could only do half of the requested stuff when I asked for help they said just do what you can??? I was already doing that DON'T WASTE YOUR MONEY JUST ANOTHER WEIGHT LOSS SCAM TAKING ADVANTAGE.
Be careful!!! Presented as a 28day program but it actually operates as a continual service and they keep taking payments from your credit card every month. Customer Service can be contacted by email but refuse to refund the extra payments regardless. For all their ‘caring spiel’ they are unfortunately more interested in your wallet than your wellbeing.
Questions & Answers
Are there any subscriptions to pay and for how long?
Honestly I don't like to have to subscribe for products.
I think one should be given the option to continue say for six months or less
How much roughly would you spend a week in groceries?
Can anyone tell me how much it is roughly or at minimum?
59 dollars a month.
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|Category||Diet & Weight Loss Programs|
|Program Type||Diet and Exercise|
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