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Latitude 28 Degrees Global Platinum Mastercard

Latitude 28 Degrees Global Platinum Mastercard (page 2 of 87)

3.8 from 1,730 reviews · View Statistics

Pros

  • No Annual Fee

  • No International Transaction Fees

  • No Currency Conversion Fees

Cons

  • Reviewers complain about fees when paying off the card (e.g. $0.95 BPAY fee)

  • Website and app experience seen as sub-par

Details

CategoryNo Annual Fee Credit Cards and Frequent Flyer & Travel Credit Cards
24-Hour Phone Contact No
Online Live Chat No
Card TypeMastercard
BenefitsNo Foreign Transaction Fee
Minimum Credit Limit A$6,000
Additional Cardholders 1
Additional Cardholder Fee A$0 p.a.
Minimum Repayments2.5%
Contactless PaymentsApple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay
Rates & Fees
Purchase Rate21.99% p.a.
Cash Advance Fee3%
Late Payment FeeA$30
Annual FeeA$0 p.a.
Foreign Transaction Fee 0%
Overseas ATM Withdrawal FeeA$0
Interest Free Period 55 days
Cash Advance Rate21.99% p.a.
Release dateAug 2006

Visit official website

Reviews

3.8

1,730 reviews
5
(939)
4
(274)
3
(115)
2
(80)
1
(322)
  • Transparency
    4.4 (1,020)
  • Customer Service
    4.3 (1,042)
  • Rates and Fees
    4.5 (1,063)
  • Rewards
    2.9 (177)
  • Online Experience
    4.3 (1,010)
  • Application Process
    4.5 (890)
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Reviewer Photos & Videos

Maree

MareeSydney, NSW

  • 2 reviews

28 degrees Mastercard is ideal for overseas travel.

published

Musicians came around to tables for tips at a restaurant in Italy. Later we had a call from 28 degrees telling us our card may have been hacked and checking.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Card Start DateJanuary 2015
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
See all answers

Can’t get it right

published

After having fraudulent charges put on my card, you fixed it and then you put more charges on my card, you fixed again and then added more charges, you fixed it again and the added more charges, so I have asked you to fix it again and then cancel my card.....I have no trust in your ability to offer a credit card.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Overseas/Travel
See all answers
g man

g manRichmond-Tweed, NSW

  • 2 reviews
  • 4 likes

this card convenience suits my purpose

published

l purchase using my 28° mastercard when appropriate and safe ..... l like the look of it ...... the name 28° is unique ....... it makes me feel important ...... it's a great addition to my financial situation

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
See all answers
No Annual Fee Credit Cards

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Sanjib

SanjibSydney, NSW

Great with overseas transactions

published

I do overseas online transaction frequently and the conversion rate provided by Latitude is the better every time. And the best part is, there is no overseas transaction fees. Good value for money.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Card Start DateSeptember 2018
Main Point of ContactOnline
Card / Account Used For
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
See all answers
Mau S.

Mau S.Sydney, NSW

It works well but it's annoying how hard it is to pay my account which wasn't an issue in the past

published

I like the features the card has including international usage and shoppers protection etc
My frustration is that it's hard to pay off the card to the exact cents owed and not a cent more and that I have to wait 5 days between transfers which is annoying when i want to pay off the card before the cut off date. they also charge fees using alternative methods. It's also annoying that they don't make it clear you can pay your account over the phone, not that that's totally easy that way either

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
See all answers
studdyone

studdyonemelbourne

  • 4 reviews
  • 1 like

Excellent Card

published

Not a problem..all good. Everyone accepted it and the payments went through without an issue. It is the only card I will ever use overseas when next we can travel...hopefully very soon when this Covid is less.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Card Start DateMay 2017
Main Point of ContactOnline
Card / Account Used For
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
See all answers

No problems, great service

published

I lost my card overseas and had no problems replacing it. Has been fine to use at home and overseas. When I had some extra items on my transaction list they investigated and removed them. No conversion fees for currency conversion was the main reason I chose this card.

Transparency
Customer Service
Rates and Fees
Online Experience
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Online Shopping
  • Overseas/Travel
See all answers

Amazing Credit Card

published

This is one of the best credit cards out there.

Shoppers protection is the best thing ever.

Great peace of mind.

Could process pending transactions a little faster but otherwise a great card.

Highly Recommended.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Incentivised ReviewNo
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
See all answers

Good Service

published

I have a Son stranded overseas at present. He had been made redundant due to Covid and needed money. 28 degrees were very helpful and offered to send a card to him within 10 days.

Incentivised ReviewNo
No Annual Fee Credit Cards

Find out how Latitude 28 Degrees Global Platinum Mastercard compares to other No Annual Fee Credit Cards

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Jen

JenSouth East Queensland, QLD

  • 8 reviews
  • 5 likes

Latitude 28 Degrees Mastercard

published
Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Main Point of ContactBranch
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
See all answers
Geoff C.

Geoff C.Goulburn Valley, VIC

  • 2 reviews

Nice card, works well

published

I used the card electronically and it worked a treat. Great customer service from the crew at Latitude and the fees, particularly on overseas transactions, are the lowest I’ve come across. Thanks guys

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Card Start DateApril 2018
Main Point of ContactOnline
Card / Account Used For
  • Everyday Expenses
See all answers
Sam

SamSydney, NSW

  • 25 reviews
  • 29 likes

LOST & Stolen card hotline number

published

I have been on phone for the past one hour trying to reach their team as there are some suspicious transactions on my card. Appears that they have outsourced it and using VOIP service. The line constantly drops after connecting within 5 seconds. I have had 8 attempts so far & still trying .. And the staff member on another end would not bother to give a call back as well.

Customer Service
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Overseas/Travel
See all answers
Watcher

WatcherSouth East Queensland, QLD

  • 2 reviews

A reasonable all rounder

published

I obtained the card in Jan, 2010. It was originally called Wizard Clear Advantage, then became 28 Degrees then became Latitude 28 Degrees Global Platinum Mastercard. I originally signed up to get fee-free overseas transactions and fee-free cash advances. The latter were stopped a while back so I obtained a Citi debit card for o/s cash advances.
Now that I have ditched other cards because of high fees and now near-useless frequent flyer points, this is my main credit card.
Annoyances are no pay wave, and thus having to insert card and punch in PIN for smallest transactions, plus the ridiculous fee for paying off balance using BPay.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Card Start DateJanuary 2010
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
See all answers
Matt S.

Matt S.Sydney, NSW

  • 3 reviews
  • 2 likes

Great, except sometimes their fraud detection is a bit jumpy

published

The good is no annual fee, interest free period, no fee for currency conversion or international transactions.

Where they could improve is:
* The monthly notification email has no detail. No due date, no amounts.
* The only way to pay the bill with no fee is to schedule a one off direct debit from their site.
* Often they will decide that a legitimate transaction might be fraud, and they robocall you asking for partial personal information and to confirm the transactions.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Online Shopping
See all answers
Etha

EthaSouth East Queensland, QLD

Exactly what I needed

published

Perfect for travelling overseas, I've used it all over the world and have had no problems with it. I love that there are no currency conversion fees and it uses a very competitive interest rate.

The app makes it easy to track purchases and make payments.

It also can be used with Google Pay which makes it very convenient!

Rates and Fees
Rewards
Online Experience
Application Process
Incentivised ReviewNo
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
See all answers
No Annual Fee Credit Cards

Find out how Latitude 28 Degrees Global Platinum Mastercard compares to other No Annual Fee Credit Cards

Know better, choose better.

Compare all
John

JohnSydney, NSW

Poor service when tryign to do a chargeback

published

Bought somthing that never turned up got no response from seller, tried to lodge a cahrgeback with 28 no option to do this online. Was forced to call call center, terrible call quality, agent blamed working from home.. asked for a call back was told they can't do that. Took almost a month for them to even follow up my claim asking for details of the charge back. Same experience with Amex is you can do it online and they lodge on the spot...

Transparency
Customer Service
Rates and Fees
Online Experience
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Online Shopping
  • Overseas/Travel
See all answers

An almost perfect card and company

published

Used overseas many times without problems. The card was excepted everywhere.
There were no problems with the conversions back to Aussie dollars.
Have recommended the card to my friends travelling overseas.
Tried A number of times to put card on my Apple phone without success.

Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
See all answers
Rich

RichSouth East Queensland, QLD

  • 10 reviews
  • 5 likes

Great little international card with no annual or conversion fees

published

I have been a long-time customer of the 28 Degrees Global Platinum Mastercard and used it even back when it was called the Wizard Clear Advantage Mastercard. I have to say it has been handy to manage my money and, provided I pay the full balance at the end of the 60 days, there are never really any fees to worry about. There is no annual fee and no currency conversion fee, making it cheaper to make international transactions without paying hefty conversion fees on other payment services.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
See all answers
muzza

muzzaSydney, NSW

excellent card

published

it was great, i didn't have to worry about the conversion rate, or fees charged overseas on the card, it was great, and handy. it worked in all the different counties that went to in europe

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Incentivised ReviewNo
Main Point of ContactPhone
Card / Account Used For
  • Overseas/Travel
  • Special Purchases
See all answers
Anna P

Anna P

  • 2 reviews

WORST customer service DO NOT USE

published

The worst experience with issuing a new card - have been on the phone 5 times with the staff who give different answers each time. Meanwhile, my card has expired and I do not have another card to use for my bills and purchases. STAY AWAY

Transparency
Customer Service
Rates and Fees
Online Experience
Incentivised ReviewNo
Card Start DateOctober 2013
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
See all answers
Page 2 of 87
See all Latitude 28 Degrees Global Platinum Mastercard reviews

Questions & Answers

Igor K.

Igor K.asked

I'd like to change pin on line

No answers
Igor K.

Igor K.asked

if yot ask question still no aswer

1 answer
Marea
Marea

I answered the question regards changing pin..contact 28 % mastercsrd

Igor K.

Igor K.asked

how to change pin???

1 answer
Traveling M.
Traveling M.

call them

Get an answer from our members and Latitude Financial representatives

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